The Princess Alexandra Hospital NHS Trust

Charity assistant

Information:

This job is now closed

Job summary

Our Princess Alexandra Hospital Charity is growing and we have a great opportunity for a charity assistant to help organise events, campaigns and fundraising along with day to day business.

The charity assistant will be at the centre of the charity, good with people; taking a supportive role with fundraisers, donors and supporters of the charity and the people and patients at the Princess Alexandra Hospital.

The role is new and vital to the organisation of charity activity. If you are an organised person who enjoys engaging with a wide range of people interested in the charity - it would be great to hear from you. Apply now.

Main duties of the job

  • Act as the first point of contact, taking accurate messages
  • Respond to fundraising and volunteering enquiries (face to face, email and telephone) promptly and efficiently
  • Support people wishing to fundraise or volunteer
  • Thank donors promptly after they have donated, recording details
  • Provide administrative and clerical support to the charity
  • Coordinate the fundraising collection tins
  • Process all orders and requisitions and manage receipt of deliveries
  • Support seasonal activity, ward visits, cheque presentations and present giving
  • Liaise with the communications team to ensure updates on charity fundraising, events etc are covered and external website is up to date
  • Update charity page on AlexNet (Extranet)
  • Prepare posts for social media
  • Assist the head of charity in relationship management with individuals, community groups and small companies who are organising fundraising events
  • Ensure that all written communication and materials produced comply with corporate design standards and appropriate legislation e.g. style guides, document templates, legal wordings, charities legislation requirements etc.
  • Co-ordinate and support with small internal events such as the quiz, craft sales sending emails and informing the relevant people.
  • Assist with the programme of bucket collections at supermarkets and football matches including coordinating the volunteers.

About us

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and effortsEveryday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both. Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

Details

Date posted

10 June 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum plus 5% high cost area supplement

Contract

Permanent

Working pattern

Full-time

Reference number

292-6353541-CORP

Job locations

The Princess Alexandra Hospital

Hamstel Road

Harlow

CM20 1QX


Job description

Job responsibilities

Please see the attached job description and person specification, available to download at any time.

Job description

Job responsibilities

Please see the attached job description and person specification, available to download at any time.

Person Specification

Qualifications

Essential

  • Level 3 diploma/A-level or equivalent level of knowledge

Desirable

  • Experience in an administrative role in a busy office environment
  • Experience of use of databases

Experience

Essential

  • Previous administrative and customer care experience

Desirable

  • Experience of working in a charity setting
  • Experience of running a small event

Skills

Essential

  • Excellent communication skills, both written and verbal
  • Experience of managing incoming queries and managing emails
  • Excellent IT literacy skills

Desirable

  • Knowledge of charity fundraising techniques and methods
Person Specification

Qualifications

Essential

  • Level 3 diploma/A-level or equivalent level of knowledge

Desirable

  • Experience in an administrative role in a busy office environment
  • Experience of use of databases

Experience

Essential

  • Previous administrative and customer care experience

Desirable

  • Experience of working in a charity setting
  • Experience of running a small event

Skills

Essential

  • Excellent communication skills, both written and verbal
  • Experience of managing incoming queries and managing emails
  • Excellent IT literacy skills

Desirable

  • Knowledge of charity fundraising techniques and methods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Hamstel Road

Harlow

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Hamstel Road

Harlow

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Associate director of communications

Laura Warren

laura.warren@nhs.net

07725497837

Details

Date posted

10 June 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum plus 5% high cost area supplement

Contract

Permanent

Working pattern

Full-time

Reference number

292-6353541-CORP

Job locations

The Princess Alexandra Hospital

Hamstel Road

Harlow

CM20 1QX


Supporting documents

Privacy notice

The Princess Alexandra Hospital NHS Trust's privacy notice (opens in a new tab)