The Princess Alexandra Hospital NHS Trust

Healthcare Support Worker - Enhanced Care Team

Information:

This job is now closed

Job summary

Are you a Health Care Support Worker ready to provide Enhanced Care?

We are now recruiting enthusiastic and motivated Health Care Support Workers to become part of our EnhancedCare Team, which provides high standards of care to our patients on a one to one basis in our adult inpatient areas.

You will be caring for patients who require this extra supervision. These patients may be at high risk of falling, living with dementia, have a learning disability, a mental health issue or experiencing delirium. The enhanced care team delivers patient centred care to promote excellent patient experience. This opportunity will give you the chance to excel and develop your skills in a new and rapidly developing team, working with our vulnerable patients who will really benefit from and appreciate your care and compassion.

Enhanced care comprises the traditional terms such as 1:1 care and specialising.

The team work very differently to ward based teams. You will not be guaranteed a location to work your shift, but will be assigned a patient and will need to move with the patient as needed throughout that shift or care period. It is a different and exciting concept of care delivery. The enhanced care team works across the adult ward areas covering long days, nights and weekends.

Main duties of the job

We are working hard to recruit experienced and dedicated HCSWs and the aim is to have a fully established team of 12 full-time and part time staff (minimum contract 24.5 hours per week) covering long days, nights and weekends

The Health Care Support Worker works as part of the ward/department team under the supervision of registered nurse/midwife and:

  • Participates in the delivery of patient care
  • Contributes towards ward/department organisation
  • Support registered nurses in the provision of a safe and caring environment
  • Complete National Care Certificate

We welcome all applicants and any questions regarding flexible working arrangements can be discussed in advance or on the day of your interview.

Please write in your personal statement and expression of interest and why you have applied for this position.

About us

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

We have a once in a lifetime opportunity to build a new hospital that will transform healthcare for the people of Harlow and beyond.

The New Princess Alexandra Hospital will be a world-class facility delivering first-rate care for our patients and providing the best place to work for our people.

It will be a hospital for the future; one that will care for many generations to come.

Join us on this exciting journey to bring our new hospital to life. Together, we're building #OurNewPAH

Details

Date posted

13 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year per annum inclusive of high cost area supplement

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

292-5744470-ASL

Job locations

The Princess Alexandra Hospital NHS Trust / Keats House

Harlow

CM20 1QX


Job description

Job responsibilities

  • To operate the ophthalmic equipment as directed to obtain clear scans for our patients, feeding these back to the registered nurse or doctors
  • Work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care
  • Support qualified nurses in the implementation of programmes of care within the limits of the HCSWs knowledge and competence
  • Provide comfort, reassurance and support to patients and/or their carers if anxious or distressed
  • Assist with essential patient care, e.g. making beds, sorting clean linen, etc
  • Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision
  • Maintain patients personal and oral hygiene, e.g. help with dressing/ undressing, giving bed baths, mouth and skin care, assisting with pressure area care
  • Escort patients to other departments

Job description

Job responsibilities

  • To operate the ophthalmic equipment as directed to obtain clear scans for our patients, feeding these back to the registered nurse or doctors
  • Work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care
  • Support qualified nurses in the implementation of programmes of care within the limits of the HCSWs knowledge and competence
  • Provide comfort, reassurance and support to patients and/or their carers if anxious or distressed
  • Assist with essential patient care, e.g. making beds, sorting clean linen, etc
  • Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision
  • Maintain patients personal and oral hygiene, e.g. help with dressing/ undressing, giving bed baths, mouth and skin care, assisting with pressure area care
  • Escort patients to other departments

Person Specification

Education and Qualifications

Essential

  • Level One Functional Skills in maths and English (or equivalent)

Desirable

  • Care Certificate
  • NVQ Level 2/3 in healthcare

Experience

Essential

  • Able to communicate effectively with patients and colleagues verbally and in writing skills

Desirable

  • Previous experience in an acute hospital environment
  • Previous experience in healthcare/ working as a care provider

Skills and Knowledge

Essential

  • Understands the importance of maintaining confidentiality
  • Demonstrates an understanding of the importance of quality of care
  • Demonstrates an understanding of the role of a healthcare support worker

Desirable

  • Ability to effectively use electronic information and computer technology

Personal Qualities

Essential

  • Good time keeping and organisational skills
  • Able to work under the direction of a qualified practitioner
  • Ability to follow instructions and complete assigned tasks
  • Work efficiently, effectively and professionally in a multi-disciplinary team
Person Specification

Education and Qualifications

Essential

  • Level One Functional Skills in maths and English (or equivalent)

Desirable

  • Care Certificate
  • NVQ Level 2/3 in healthcare

Experience

Essential

  • Able to communicate effectively with patients and colleagues verbally and in writing skills

Desirable

  • Previous experience in an acute hospital environment
  • Previous experience in healthcare/ working as a care provider

Skills and Knowledge

Essential

  • Understands the importance of maintaining confidentiality
  • Demonstrates an understanding of the importance of quality of care
  • Demonstrates an understanding of the role of a healthcare support worker

Desirable

  • Ability to effectively use electronic information and computer technology

Personal Qualities

Essential

  • Good time keeping and organisational skills
  • Able to work under the direction of a qualified practitioner
  • Ability to follow instructions and complete assigned tasks
  • Work efficiently, effectively and professionally in a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital NHS Trust / Keats House

Harlow

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital NHS Trust / Keats House

Harlow

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse – Enhanced Care and Falls Prevention

Andy Dixon

andy.dixon@nhs.net

Details

Date posted

13 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year per annum inclusive of high cost area supplement

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

292-5744470-ASL

Job locations

The Princess Alexandra Hospital NHS Trust / Keats House

Harlow

CM20 1QX


Supporting documents

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