Job summary
An exciting opportunity has arisen for Ward Clerk as full time (37.5 hours a week), to work in 5 South Neuroscience Treatment Unit in Charing Cross Hospital and a part time post 15 hours a week, Thursday and Friday only in 9 North HASU . We are looking for motivated and proactive individuals to provide a comprehensive administrative service, who can manage and prioritize their own workload whilst liaising closely with the other administrative team, managers in the department and clinicians.
The successful candidates must be able to demonstrate excellent organizational and the ability to prioritize work in order to meet deadlines. This is required along with outstanding communication skills along with a flexible and adaptable approach to duties. The role will include reception duties in outpatient clinics, scheduling patient appointments and providing data entry support.
Candidates should be proficient in using all aspects of Microsoft Office Suite, including Word, Excel and Outlook with a good standard of general education with demonstrable proficiency in English. Previous experience working within a hospital or medical environment is desirable.
Main duties of the job
- Effective delivery of clerical and reception duties for the clinic.
- Input and maintenance of accurate patient information on Trust information systems.
- Provision of excellent customer service to members of the public and staff who visit or contact the clinic.
- Contribution to positive patient experiences.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ qualifications
Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
Desirable
Experience
Essential
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
Desirable
- Previous experience of working in hospital or NHS setting
- Experience with information databases
- Experience dealing with people in a healthcare or other stressful environments
Skills
Essential
- Basic computer literacy
- Clerical skills
Desirable
- Microsoft Windows
- Microsoft Excel
- Microsoft Outlook
- ICHIS experience
Person Specification
Education/ qualifications
Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
Desirable
Experience
Essential
- Demonstrable customer service experience
- Ability to prioritise work to meet tight deadlines
- Previous clerical experience
Desirable
- Previous experience of working in hospital or NHS setting
- Experience with information databases
- Experience dealing with people in a healthcare or other stressful environments
Skills
Essential
- Basic computer literacy
- Clerical skills
Desirable
- Microsoft Windows
- Microsoft Excel
- Microsoft Outlook
- ICHIS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
