Imperial College Healthcare NHS Trust

Patient Safety Partner

The closing date is 14 December 2025

Job summary

Join us as a Patient safety partner and make a real difference in our hospitals.

This is an evolving role developed by NHS England to strengthen patient safety across healthcare in the UK. Patient safety partners can be patients, carers, family members, or members of the public - including NHS staff from other organisations. We welcome people from all backgrounds, cultures, and communities, including those living with different conditions, to ensure a wide range of voices are heard.

As a Patient safety partner, you'll work alongside our staff, volunteers, patients, and families to help shape safer, kinder, and more person-centred care. Your voice matters and by sharing your experiences and perspectives, you'll play a vital role in making changes that truly enhance patient safety across our hospitals. This is a unique opportunity to influence how care is delivered, ensuring it reflects the needs, wants, and preferences of the people we serve.

One of our current Patient safety partners says that "I genuinely feel my input is valued and contributes to positive changes, especially in the various projects we are involved in. It is fulfilling to know that my perspective plays a role in enhancing patient safety practices."

Additional (optional) contributions include: £5 per day for IT kit/Wi-Fi/printing/power Public transport reimbursed at cost; taxis booked in advance and paid by the Trust. The role is approx. 10-12 hours per month.

Main duties of the job

Day-to-day you are likely to find yourself:

  • Talking with patients and staff about safety and what matters to them.
  • Advocating for patients, carers and families and to ensure that their perspectives and considerations are prioritised.
  • Contributing to safety governance by sitting on relevant committees, reviewing and commenting on meeting papers and reports.
  • Inputting into how safety issues should be addressed and providing feedback and challenge to enable us to learn and change as an organisation.
  • Inputting into any relevant strategies and policies.
  • Helping to develop patient safety information resources.

Here at Imperial College Healthcare NHS Trust, we are excited to recruit another Patient safety partner to join our team of five and to work alongside our staff. We can offer you:

  • Interesting and engaging opportunities
  • Flexible hours, days, times
  • Involvement payments and reimbursement for reasonable expenses
  • A variety of roles all focused on improving the safety and quality of the services we provide to our patients and communities
  • The benefit of being part of our active lay partner community
  • A full induction
  • Ongoing training and support

To keep the application process as accessible as possible, we are accepting online applications but also submissions via the application form in the advert (titled 'Application Form'). Please e-mail lea.tiernan@nhs.net your application form by 14th December.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

24 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

290-CR-983

Job locations

St Mary's Hospital

Praed Street

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Shortlisting criteria

Essential

  • Willingness to develop learning and work in collaboration with our Trust and related partners to improve services.
  • Ability to review, digest and comprehend a range of information and opinions.
  • Ability to think widely about safety, health and wellbeing as well as service delivery and improvement.
  • Ability to attend and actively contribute to quality improvement workshops and other meetings, providing and being open to constructive challenge.
  • Ability to communicate well in writing and read comprehensive reports.
  • Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
  • Ability to reflect the different views and diversity of patients/users including those living with different conditions and from different backgrounds.
  • Experience of handling and communicating about potentially upsetting or emotional information. Self-awareness to manage the situation and be open to support if required.
  • Ability to communicate well in writing and read comprehensive reports.
  • Maintain confidentiality of sensitive/confidential information adhere to Data Protection Act (DPA) and General Data Protection Regulation (GDPR) requirements.
Person Specification

Shortlisting criteria

Essential

  • Willingness to develop learning and work in collaboration with our Trust and related partners to improve services.
  • Ability to review, digest and comprehend a range of information and opinions.
  • Ability to think widely about safety, health and wellbeing as well as service delivery and improvement.
  • Ability to attend and actively contribute to quality improvement workshops and other meetings, providing and being open to constructive challenge.
  • Ability to communicate well in writing and read comprehensive reports.
  • Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
  • Ability to reflect the different views and diversity of patients/users including those living with different conditions and from different backgrounds.
  • Experience of handling and communicating about potentially upsetting or emotional information. Self-awareness to manage the situation and be open to support if required.
  • Ability to communicate well in writing and read comprehensive reports.
  • Maintain confidentiality of sensitive/confidential information adhere to Data Protection Act (DPA) and General Data Protection Regulation (GDPR) requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

Praed Street

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

Praed Street

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Patient Safety Engagement Manager

Lea Tiernan

lea.tiernan@nhs.net

Details

Date posted

24 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

290-CR-983

Job locations

St Mary's Hospital

Praed Street

London

W2 1NY


Supporting documents

Privacy notice

Imperial College Healthcare NHS Trust's privacy notice (opens in a new tab)