Imperial College Healthcare NHS Trust

Maternity Support Worker

The closing date is 26 November 2025

Job summary

An opportunity has arisen for an enthusiastic and motivated Maternity Support Worker to become a band 3 at Imperial College Healthcare NHS Trust Hospital - Queen Charlotte's & Chelsea Hospital, West London.

At Imperial we are absolutely committed to ensuring that all service users have the best possible experience within our hospitals. We are looking for people who are passionate about delivering high quality care and take pride in what they do.

If you are interested in joining our team and share our vision to provide kind, collaborative, safe, high quality care to women and their families during their childbearing journey, please consider applying. It is desirable that you have had previous experience working within a healthcare setting, and be competent to undertake a range of duties such as the following; providing advice and supporting women with infant feeding, undertake competently a range of clinical skills such as taking and recording of observations, providing patient education, venepuncture and newborn blood spot screening.

As part of this role, you will be expected to work effectively within the midwifery and multi-disciplinary team and collaborate and communicate effectively in the clinical area.

If this sounds like you and you have the experience and confidence to undertake this role, then we would like to hear from you!

Main duties of the job

  • Working under the direction of a registered nurse, midwife or nursing associate, participate fully in the delivery of planned nursing care, within the boundaries of your role which may include chaperoning of patients, escorting/ transferring of patients and providing 1-1 patient centred care or caring for a group of patients that require enhanced care.
  • Demonstrates own duties to new starters, undertaking a buddying role for new Health Care Support Workers.
  • Frequent exposure to emotional/distressing events, e.g., breaking of bad news by registered health professionals.
  • Assist in the care of patients at end of life and after death.
  • Orders supplies under the direction of the nurse in charge.
  • Participate in patient and public involvement activities.
  • Participate in general cleanliness and tidiness of ward environment.
  • Undertake mandatory training and role specific training relevant to role.
  • Prioritises own workload.
  • Record and escalate patient physiological observations.
  • Acts on own initiative when delivering patient care with supervision accessible

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

290-WCCS-2251

Job locations

Queen Charlotte’s & Chelsea Hospital

London

W12 0HS


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education

Essential

  • Completed Care Certificate or equivalent experience
  • Able to demonstrate literacy, numeracy and communication skills in English to carry out the duties of the role (known as functional skills), or GCSE or equivalent experience
  • Bedside Emergency Assessment Course for HCA's (BEACH) or willingness to undertake

Desirable

  • Further qualifications and training relevant and required by the speciality of this post
  • Level 2 or 3 Health Care qualification/apprenticeship, or completion of Band 3 Excellence in Care Competencies for existing Band 2 substantive HCSW

Experience

Essential

  • Experience of working in Acute Hospital setting or care background, in a Band 2 HCSW role or equivalent
  • Experience of delivering personal care to patients
  • Experience of using computers or willing to undertake training in local computer systems

Desirable

  • Experience of taking clinical observations

Skills

Essential

  • Evidence of using one's own initiative
  • Awareness of risks, identifying them and alerting appropriate personnel
  • Knowledge of basic IT systems or willing to undertake training
  • Ability to learn new skills and adapt existing knowledge

Desirable

  • Awareness of changing agenda within NHS
  • Evidence of continuing professional development
  • Previous experience of complex health needs
  • Competently perform a range if the core skills relevant to the area of speciality
Person Specification

Education

Essential

  • Completed Care Certificate or equivalent experience
  • Able to demonstrate literacy, numeracy and communication skills in English to carry out the duties of the role (known as functional skills), or GCSE or equivalent experience
  • Bedside Emergency Assessment Course for HCA's (BEACH) or willingness to undertake

Desirable

  • Further qualifications and training relevant and required by the speciality of this post
  • Level 2 or 3 Health Care qualification/apprenticeship, or completion of Band 3 Excellence in Care Competencies for existing Band 2 substantive HCSW

Experience

Essential

  • Experience of working in Acute Hospital setting or care background, in a Band 2 HCSW role or equivalent
  • Experience of delivering personal care to patients
  • Experience of using computers or willing to undertake training in local computer systems

Desirable

  • Experience of taking clinical observations

Skills

Essential

  • Evidence of using one's own initiative
  • Awareness of risks, identifying them and alerting appropriate personnel
  • Knowledge of basic IT systems or willing to undertake training
  • Ability to learn new skills and adapt existing knowledge

Desirable

  • Awareness of changing agenda within NHS
  • Evidence of continuing professional development
  • Previous experience of complex health needs
  • Competently perform a range if the core skills relevant to the area of speciality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Queen Charlotte’s & Chelsea Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Queen Charlotte’s & Chelsea Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron for Inpatient Wards

Yvette John-Baptiste

yvette.john-baptiste@nhs.net

02033135130

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

290-WCCS-2251

Job locations

Queen Charlotte’s & Chelsea Hospital

London

W12 0HS


Supporting documents

Privacy notice

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