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Imperial College Healthcare NHS Trust

Chemotherapy Reception/Scheduler

The closing date is 27 July 2025

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Job summary

Are you great with people, very organised, and passionate about patient care? Our Oncology Service is looking for a motivated friendly and confident individual with experience of working within a very busy and fast-paced patient facing environment to come and join our team.

Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest Trusts in the country. Our mission is to provide world class healthcare for our patients, through excellence in research, education and training.

We are currently looking to recruit an enthusiastic administrator to join our Oncology team to provide full administrative support.

This is a great opportunity for an excellent administrator to develop and learn within a complex, fast-paced environment. Imperial healthcare Trust is committed to developing its' staff and is able to provide the right candidate with excellent educational opportunities and professional development.

This post is offered on a full time hours of 37.5 working Monday to Friday- (4 days 9am- 5.00pm) and (1 day working 10.30am- 6.30pm).

Main duties of the job

  • Greeting patients at reception ensuring patients arrival and departure is captured on Cerner
  • Dealing with patients enquires and concerns and resolving issues
  • Answering unit phone calls and directing to the most apprioprate clinican
  • Scheduling patients appointments
  • Scheduling procedures per clinical request
  • Supporting clinical team members
  • Data entry

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1963

Job locations

Charing Cross Hospital

Fulham Palace Road

Fulham and Hammersmith

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviewsplease view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviewsplease view the Job Description attachment with the job advert.

Person Specification

Skills/Knowledge/ Abilitie

Essential

  • Team player
  • Excellent interpersonal skill

Desirable

  • Service sector work (preferably hospital).

Experience

Essential

  • Competent use of IT systems - MS Excel & MS Word
  • Administrative experience
  • Reception experience

Desirable

  • Data entry

Education/ Qualifications

Essential

  • GCSE grades
  • A-levels or equivalent knowledge or experience

Desirable

  • Medical Terminology
  • Service sector work (preferably hospital)
Person Specification

Skills/Knowledge/ Abilitie

Essential

  • Team player
  • Excellent interpersonal skill

Desirable

  • Service sector work (preferably hospital).

Experience

Essential

  • Competent use of IT systems - MS Excel & MS Word
  • Administrative experience
  • Reception experience

Desirable

  • Data entry

Education/ Qualifications

Essential

  • GCSE grades
  • A-levels or equivalent knowledge or experience

Desirable

  • Medical Terminology
  • Service sector work (preferably hospital)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

Fulham Palace Road

Fulham and Hammersmith

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

Fulham Palace Road

Fulham and Hammersmith

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service manager

Bernadette Baptiste

b.baptiste@nhs.net

07748704996

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1963

Job locations

Charing Cross Hospital

Fulham Palace Road

Fulham and Hammersmith

W6 8RF


Supporting documents

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