Imperial College Healthcare NHS Trust

Personal Assistant to the Neonatology Service

The closing date is 15 July 2025

Job summary

Do you have a passion for delivering exceptional patient service in a buzzing hospital setting? Our Neonatology team are looking for a part-time personal assistant (PA) to join their vibrant team at Queen Charlotte's Hospital.

We are seeking a skilled administrator to work within our neonatology service.As a PA to the neonatology service, you will be responsible for providing full administrative and secretarial support to the Head of Specialty and the service.

The neonatology service is the largest neonatal intensive care (NICU) within North West London. The unit provides care to high risk, critically ill neonates with integrating the family into care as one of our guiding principles.

Previous clerical experience, particularly within healthcare, would be advantageous but is not essential. We offer thorough training, a supportive environment, and an opportunity to genuinely impact patient care.

Apply today to become an integral part of a team passionate about exceptional neonatal care.

Main duties of the job

  • Responsible for providing the secretarial and administrative service to the Neonatal service.
  • Establishing and maintaining department personnel files for the management staff in the department, and dealing with administrative aspects of junior medical staffing.
  • Forming part of the personal assistant team for the Neonatal service.
  • Establishing, maintaining and monitoring excellent office systems.
  • Ensuring quality and customer care standards are met where relevant.
  • Commitment to Directorate and Trust objectives.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

01 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year pa inclusive pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

290-WCCS-2033

Job locations

Queen Charlotte and Chelsea Hospital

London

W12 0HS


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education / Qualifications

Essential

  • Educated to degree level or equivalent experience
  • Knowledge of full range of secretarial and administrative procedures

Desirable

  • Secretarial qualification

Experience

Essential

  • Experience as an administrator
  • Working with minimal supervision
  • Team work

Desirable

  • NHS experience

Skills/Knowledge/ Abilities

Essential

  • Fully IT literate
  • Excellent organisational skills
  • Ability to act independently using initiative
  • Excellent communication skills (oral and written)
Person Specification

Education / Qualifications

Essential

  • Educated to degree level or equivalent experience
  • Knowledge of full range of secretarial and administrative procedures

Desirable

  • Secretarial qualification

Experience

Essential

  • Experience as an administrator
  • Working with minimal supervision
  • Team work

Desirable

  • NHS experience

Skills/Knowledge/ Abilities

Essential

  • Fully IT literate
  • Excellent organisational skills
  • Ability to act independently using initiative
  • Excellent communication skills (oral and written)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Queen Charlotte and Chelsea Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Queen Charlotte and Chelsea Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Delivery Manager

Nasim Hussain

nasim.hussain5@nhs.net

Details

Date posted

01 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year pa inclusive pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

290-WCCS-2033

Job locations

Queen Charlotte and Chelsea Hospital

London

W12 0HS


Supporting documents

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