Job summary
Join us a Compliance & Quality Manger - For a period of 5/6 months.
The role is a challenging one, where no two days are the same. You will be working with a team who are constantly on the go ensuring the delivery of Facility care to ensure.
To support to the Trust's Head of Governance & Compliance, Head of Estates Operations, Deputy Head of Estates Operations and Trust Site Estates Contract Managers (& other teams as required) in ensuring that the Hard FM Managed Service provider meets both the spirit and detail of the outsourced contract in terms of responsiveness, quality of service and workmanship.
To provide an effective and professional service delivering efficiencies and benefit to the organisation.
To ensure that all information relevant to the Hard FM managed services contract is made available to both Head of Governance & Compliance Head, Head of Estates Operations & Team as above in terms of provider performance and conformity to standards and the contract.
To ensure that the service is delivered in accordance with the accepted best practice, both National and International laws and Trust Policies and Procedures
Main duties of the job
o Responsible for implementing and monitoring contract controls, in line with HTM 00 (Overarching Compliance).
o Responsible for the provision of contact monitoring information and providing advice to the Head of Estates Operations and the Deputy Head of Estates Operations who is the senior contract manager regarding trends and any forecast changes in expenditure.
o To process, manage and resolve complaints about the service, ensuring identified actions are delivered.
o To support and further the Trust's compliance requirements for all maintenance services and personnel including implementation and on-going updating of the NHS Premises Assurance Model (NHS PAM), Patient Lead Environment of the Care Environment (PLACE).
o To support and further the Trusts use of benchmarking data and benchmarking groups to identify potential efficiency savings and support 'best practice' i.e. Estates Returns Information Collection Service Information (ERIC) and local and national Estates benchmarking groups (i.e. NPAG North and South Best Value Groups).
o Prioritise and organise own workload within agreed guidelines with the Hard FM Contract Manager
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Specialist works and building knowledge including legislation to degree level or equivalent knowledge through training, experience.
- Membership of relevant professional organisation.
- Significant experience of working in a large Acute Health Care Environment in an operational management role
Experience
Essential
- Significant experience of Estates Operations Maintenance management.
- Experience of using Managing complex information systems using bespoke software
- Writing formal Risk Assessments and subsequent risk control and management
- Health & Safety management Development and Management of PAM CAM. Skills/Knowledge/ Abilities A Good
Desirable
- Development and Management of PAM CAM.
Skills/Knowledge/ Abilities
Essential
- A Good working knowledge of electrical & mechanical engineering theory & practice.
- Experience and knowledge of writing and analysing key performance metrics to monitor and improve services.
- A comprehensive understanding and knowledge of hospital stakeholders and regulation
- Ability to work independently with respect to safety, quality and risk management.
- Fully competent in the use of modern office, financial and database software applications
- Skill in research and developing more cost effective ways of achieving safety in high value equipment maintenance.
Person Specification
Education/ Qualifications
Essential
- Specialist works and building knowledge including legislation to degree level or equivalent knowledge through training, experience.
- Membership of relevant professional organisation.
- Significant experience of working in a large Acute Health Care Environment in an operational management role
Experience
Essential
- Significant experience of Estates Operations Maintenance management.
- Experience of using Managing complex information systems using bespoke software
- Writing formal Risk Assessments and subsequent risk control and management
- Health & Safety management Development and Management of PAM CAM. Skills/Knowledge/ Abilities A Good
Desirable
- Development and Management of PAM CAM.
Skills/Knowledge/ Abilities
Essential
- A Good working knowledge of electrical & mechanical engineering theory & practice.
- Experience and knowledge of writing and analysing key performance metrics to monitor and improve services.
- A comprehensive understanding and knowledge of hospital stakeholders and regulation
- Ability to work independently with respect to safety, quality and risk management.
- Fully competent in the use of modern office, financial and database software applications
- Skill in research and developing more cost effective ways of achieving safety in high value equipment maintenance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
