Job responsibilities
MAIN TASKS AND RESPONSIBILITIES:
1. Communication and relationship skills
1.1 To
demonstrate politeness, courtesy and sensitivity in dealing with
patients/clients, visitors/relatives and colleagues, maintaining good customer
relations.
1.2 Contribute towards sharing good practice
within the department and Trust wide.
1.3 To promote a positive image of the Trust
at all times.
1.4 To
work cohesively with all members of the department team in ensuring that the
very best services to patients are provided at all times.
1.5 Communicates
any difficulties, problems, accidents or incidents affecting the department to
a section leader/manager promptly.
1.6 Provides
and receives routine information orally to inform work colleagues or external
contacts e.g. other departments, G.P.s or visitors to the department.
1.7 Participates in departmental meetings and
contributes to effective communication
within the laboratory.
2. Responsibility- Scientific and Technical Duties
2.1 To work in a designated area of the
department under the supervision of a section leader but may organize own work
tasks or activities.
2.2 To understand and perform your work in
accordance with the standard operational policies using basic theoretical
knowledge.
2.3 Ensure
that documentation is maintained to the Trust standard (including electronic
records).
2.4 Be
able to solve basic problems within work area and refer unresolved problems to
a more senior member of staff.
2.5 To perform assigned laboratory
tests under supervision.
2.6 To
sort, label and aliquot specimens quickly and accurately and know how to follow
policy on mislabelled and mislaid specimens.
2.7
Be able to prioritise
urgent work.
2.8
To weigh and measure
volumes and make up solutions accurately
2.9
To be able to process
basic quality assurance on analysers and report findings to a more senior
member of staff.
3. Responsibility- Policy and service
3.1 To
demonstrate awareness and compliance with Trust policies and procedures
such as sickness reporting, annual
leave requesting, and departmental policies and procedures.
3.2 Be
familiar with the Health and Safety policies of the Trust and the department
and ensure that they are followed to maintain a safe working environment for
all employees and visitors.
3.3 Report
all incidents/complaints involving staff, patients and visitors to a Senior
member of staff in accordance with Trust policies and assist in any
investigations as required.
3.4 To
ensure all NWL Pathology laboratory sites gain and maintain full
accreditation/inspection status of National regulatory bodies including (but
not restricted to):
UK
Accreditation Service (UKAS)
Good
Clinical Pathology Practice (GCSP)
Medicines
and Healthcare Products Regulatory Agency (MHRA)
Human
Tissue Authority (HTA)
European
Federation of Immunogenetics (EFI)
4. Responsibility- Financial
and physical
4.1 Replace stocks of consumables and
reagents when required and inform the section leader if back up stocks are low.
5. Responsibility Staff/ HR/ leadership, training
5.1 Participates in own 1:1 meetings and PDP
development
5.2 Assists in training new staff members as
appropriate and other staff on rotation.
5.3 In
relation to knowledge, training and experience: the postholder would be
expected to participate in on-going development activities, which will be a
combination of instruction and practice.
6. Responsibility- Information resources
6.1 Undertake
relevant training for electronic information systems in place & under
development.
6.2
To have an active e-mail
account
7.
Responsibility- Patient/ Client Care
7.1 To enter patient information and some test results onto the
laboratory information
system.
8. Responsibility- Research and development
8.1 Participate in the collection of audit
and research data as required.
9. Freedom to act
9.1 The
postholder will generally work with supervision close by and within
well-established procedures and practices. Standards and results will be set by
a supervisor, but the post holder may have some freedom to organise their own
work in order to achieve this.
10. Other Duties
10.1 To undertake any other duties commensurate
with the grade as requested.
Scope
and Purpose of Job Description
A job description does not constitute a term
and condition of employment. It is
provided only as a guide to assist the employee in the performance of their
job. The Trust is a fast moving
organisation and therefore changes in employees duties may be necessary from
time to time. The job description is not
intended to be an inflexible or finite list of tasks and may be varied from
time to time after consultation/discussion with the postholder.
ADDITIONAL INFORMATION
Medical
Examinations
All
appointments are conditional upon prior health clearance. Failure to provide continuing satisfactory
evidence if required, e.g. of immunization, will be regarded as a breach of
contract
Equal
Opportunities
The Trust aims to promote equal opportunities. A copy of our Equality
Opportunities Policy is available from the Human Resources department. Members
of staff must ensure that they treat other members of staff, patients and
visitors with dignity and respect at all times and report any breaches of this
to the appropriate manager.
Safeguarding children and
vulnerable adults
Post holders have a general responsibility for
safeguarding children and vulnerable adults in the course of their daily duties
and for ensuring that they are aware of specific duties relating to their role.
Disclosure & Barring Service/Safeguarding
Children & Vulnerable Adults
Applicants for many posts
in the NHS are exempt from the Rehabilitation of Offenders Act 1974. Applicants who are offered employment for
such posts will be subject to a criminal record check from the Disclosure &
Barring Service before appointment is confirmed. This includes details of cautions, reprimands
and final warnings, as well as convictions.
Further information can be found via: https://www.gov.uk/government/organisations/disclosure-and-barring-service.
Post holders
have a general responsibility for safeguarding children and vulnerable adults
in the course of their daily duties and for ensuring that they are aware of
specific duties relating to their role. Staff are obliged to
disclose to the Trust during employment any pending criminal convictions,
including cautions, and any other information relevant to the safeguarding of
children or vulnerable adults.
Professional
Registration
Staff undertaking work which requires
professional registration are responsible for ensuring that they are so registered
and that they comply with any Codes of Conduct applicable to that profession.
Proof of registration must be produced on appointment and at any time
subsequently on request.
Work
Visa/ Permits/Leave To Remain
If you are a non-resident of the UK or EEA you
are required to have a valid work visa and leave to remain in the UK, which is
renewed as required. The Trust is unable
to employ or continue to employ you if you require but do not have a valid work
visa and/or leave to remain in the UK.
NHS Constitution
The NHS Constitution establishes the principles
and values of the NHS in England. You should aim to maintain the highest
standards of care and service, treat every individual with compassion and
respect, take responsibility for the care you provide and your wider
contribution, take up training and development opportunities provided, raise
any genuine concern you may have about a risk, malpractice or wrongdoing at
work, involve patients, their families and carers fully in decisions, be open
if anything goes wrong and contribute to a climate where the reporting of, and
learning from, errors is encouraged. You should view the services you
provide from a patients standpoint and contribute to providing fair and
equitable services for all. The above is
a brief summary; you are encouraged to access the full document at: https://www.gov.uk/government/publications/the-nhs-constitution-for-england
Dignity
& Respect
The Trust requires that you treat others with
dignity and respect and that you do not harass or otherwise discriminate
against any other member of staff, patient or visitor to the Trust or employees
of any associated employers or contractors of the Trust on the grounds of race,
colour, sex, age, disabilities, religious beliefs or sexual orientation.
Confidentiality/Information
Quality Assurance/Freedom of Information
The post-holder must maintain confidentiality of
information about staff, patients and health service business and be aware of
the Data Protection Act (1984) and Access to Health Records Act (1990). As an employee of the Trust it is expected
that you will take due diligence and care in regard to any information
collected, recorded, processed or handled by you during the course of your work
and that such information is collected, recorded, processed and handled in
compliance with Trust requirements and instructions. Nonetheless the
post-holder should be aware of the responsibility placed on employees under the
Freedom of Information Act 2000 and is responsible for helping to ensure that
the Trust complies with the Act when handling or dealing with any information
relating to Trust activity.
Risk
Management
All
staff have a responsibility to report all clinical and non-clinical accidents
or incidents promptly and when requested to co-operate with any investigation
undertaken.
