Job responsibilities
MAIN TASKS AND RESPONSIBILITIES:1. Communication and Relationship Skills
1.1 To
demonstrate politeness, courtesy and sensitivity in dealing with
patients/clients, visitors/relatives and colleagues, maintaining good customer
relations.
1.2 Contribute towards sharing good practice within the department
and Trust wide.
1.3 To promote a positive image of the Trust at all times.
1.4 To
work cohesively with all members of the department team in ensuring that the
very best services to patients are provided at all times.
1.5 Communicates
any difficulties, problems, accidents or incidents affecting the department to
a section leader/manager promptly.
1.6 Provides
and receives complex routine information orally to inform work colleagues or external
contacts e.g. other departments, G.P.s, wards and other authorised users.
1.7 Participates in departmental meetings and
contributes to effective communication within the department.2. Responsibility- Scientific and Technical Duties
2.1 To become
proficient in designated areas of diagnostic work within the department and to
provide a comprehensive and appropriate laboratory service to patients and
staff.
2.2 Develop level of proficiency in technical skills to solve
problems in the analytical process.
2.3 To work under supervision in a number of sections in the
laboratory.
2.4 Ensure
all work is completed timely and to satisfactory standards and will seek advice
from senior staff when required.
2.5 Ensure
that safe working practises are maintained according to standard operating
procedures.
2.6 To assist in maintaining appropriate internal and external
quality assurance.
2.7 To
technically validate reports where necessary using judgemental expertise and
following training and competency assessment.
2.8 To adhere to Standard Operational Procedures for the
processing of samples.
2.9 Under direction participate in the delivery of research,
development and audit projects.
2.10 Ensure that documentation is maintained to the Trust standard (including
electronic records).
2.11 To
demonstrate awareness and compliance with Trust policies, procedures,
guidelines and standards. To work towards promoting this to others.
2.12 Identify and report clinical risks so that appropriate action
can be taken in accordance with the Trust risk management policy.
3. Responsibility- Policy and Service
3.1 To be
involved actively in the implementation of Trust policies and procedures at
department level, reinforcing their use.
3.2 Maintain,
update and develop personal and professional knowledge and skills, at first
under supervision, using the Trusts Performance Review System, enabling
standards of patient care to be monitored constantly and improved.
3.3 Record
and report all incidents/complaints involving staff, patients and visitors in
accordance with Trust policies and assist in any investigations as required.
3.4 To
ensure all NWL Pathology laboratory sites gain and maintain full
accreditation/inspection status of National regulatory bodies including (but
not restricted to):
UK
Accreditation Service (UKAS)
Good
Clinical Pathology Practice (GCSP)
Medicines
and Healthcare Products Regulatory Agency (MHRA)
Human
Tissue Authority (HTA)
European
Federation of Immunogenetics (EFI)
4. Responsibility- Financial and Physical
4.1 Replace stocks of consumables and reagents when required and
inform the section leader if back up stocks are low.
5. Responsibility
Staff/ HR/ Leadership, & Training
5.1 Maintain,
update and develop personal and professional knowledge and skills by
participating in the Trusts 1:1
process and PDP development.
5.2 Participate fully as a team member, sharing
knowledge and information and supporting colleagues, including support staff to
promote a cohesive laboratory team and the achievement of team objectives.
5.3 Be familiar with all core trust policies
such as sickness reporting, annual leave requesting, health and safety.5.4 Be familiar with the Health and Safety
policies of the Trust and the department and ensure that they are followed to maintain a safe
working environment for all employees and visitors.
5.5 Assists in training new staff members as
appropriate and other staff on rotation.
6. Education6.1 Undertake a structured training and development
programme to successfully acquire core competencies which are matched to the
National Occupational Standards and thereafter maintain the required standards
of competence when undertaking duties.6.2 Maintain your Registration
professional
body accreditation- where applicable.6.3 Must develop and improve your scientific
expertise, which may be via CPD within an appraisal programme. Maintain a
portfolio of relevant developments achieved.
7. Responsibility- Information resources
7.1 Undertake
relevant training for electronic information systems in place & under
development and be familiar and proficient with the use of the information
technology systems within the department.
7.2 To have an active e-mail account
8. Responsibility-
Patient / Client Care
8.1 To enter patient information and some test results onto the
laboratory information
system.
9. Responsibility- Research and development
9.1 Participate in the collection of audit and research data as
required.
10. Freedom to Act
10.1 Required to work under
supervision with access to senior members of staff at all times.
11. Other Duties
11.1 To undertake any other duties commensurate with the grade as
requested.
