Imperial College Healthcare NHS Trust

Gynaecology Booking Administrator

Information:

This job is now closed

Job summary

We are looking for enthusiastic, dedicated and conscientious team players to join large multi-disciplinary teams, in our gynaecology services are based at our St Mary's Hospital site.

We receive 18,000 new general gynaecology referrals annually, with a further 700 new referrals to the West London Gynaecological Cancer Centre at Queen Charlotte's & Chelsea Hospital. Our gynaecology team currently perform over 5,000 day case surgeries per year and 2,000 operations on inpatients.

The post holder will be responsible for the smooth running of the administration part of the Gynaecology outpatient service for several consultants. They will use the hospital computer systems in order to ensure that clinic letters are dictated, typed, amended and sent out within a strict 5 day target time. They will also liaise between patients and clinical staff in order to resolve any patient queries that come via the telephone/email systems.

We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast paced environment.

We have a permanent vacancy for Band 3 Booking Administrator within Gynaecology, Sexual Health, Reproductive and Retroviral Medicine.

Main duties of the job

  • Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department.
  • Provide administrative support to the wider multidisciplinary team, including Consultants.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-WCCS-1900

Job locations

St Mary's Hospital

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical terminology

Experience

Essential

  • Administrative experience
  • Filing techniques
  • Basic IT literacy

Desirable

  • Previous experience in an NHS institution.

Skills/knowledge/ abilities

Essential

  • Organisational skills/ability to learn.
  • Competent use of IT systems - Excel, Word, & dbase input
  • Excellent interpersonal skill

Desirable

  • Service sector work (preferably hospital).
Person Specification

Education/ qualifications

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical terminology

Experience

Essential

  • Administrative experience
  • Filing techniques
  • Basic IT literacy

Desirable

  • Previous experience in an NHS institution.

Skills/knowledge/ abilities

Essential

  • Organisational skills/ability to learn.
  • Competent use of IT systems - Excel, Word, & dbase input
  • Excellent interpersonal skill

Desirable

  • Service sector work (preferably hospital).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Gynaecology Pathway Coordinator

Zul Argueza

zul.argueza@nhs.net

Details

Date posted

05 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-WCCS-1900

Job locations

St Mary's Hospital

London

W2 1NY


Supporting documents

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