Imperial College Healthcare NHS Trust

Patient Scheduler / Receptionist

Information:

This job is now closed

Job summary

An exciting opportunity has arisen as a Cardiology Patient Scheduler. The successful candidate will work with the Cardiology team in Hammersmith Hospital and provide high quality administration skills for our community site based in Willesden. The team requires an enthusiastic, positive and hard- working individual to join.

Our world-class Cardiology service at Hammersmith Hospital is a tertiary referral cardiac centre led by academic specialists who are leaders in their field. We use cutting-edge clinical innovations to treat and prevent heart conditions and offer a full range of investigations, treatments and management for cardiac conditions. Although our main Cardiology service is held at Hammersmith Hospital, we offer diagnostics at the Willesden Centre for Health and Care.

You will be the first point of contact for patients receiving their initial appointment. Therefore you play a pivotal role in giving our patients the best quality of care.

The post holder will be responsible for booking patients on e-RS and SystemOne providing administrative support to the team. Applicants should be able to demonstrate high quality administrative skills including, excellent communication skills, IT skills and the ability to manage and prioritise their workload.

This is a fantastic role for you to progress within the NHS. We understand that it is important to invest in you, so we will provide you with excellent training and support to aid with your personal development.

Main duties of the job

To provide reception cover, patient scheduling and administration support, working flexibly across the directorate, maintaining a high quality of service to patients, carers and other visitors.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

23 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

290-WCCS-1874

Job locations

Hammersmith Hospital

72 Du Cane Rd

London

W12 0HS


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

EDUCATION

Essential

  • G.C.S.E grade C or above in Maths and English or equivalent qualification.

SKILLS/ABILITIES

Essential

  • Numerate and literate
  • Organised
  • Ability to demonstrate customer care skills

Desirable

  • SystemOne experience

EXPERIENCE

Essential

  • Working as part of a team
  • Working within healthcare setting
Person Specification

EDUCATION

Essential

  • G.C.S.E grade C or above in Maths and English or equivalent qualification.

SKILLS/ABILITIES

Essential

  • Numerate and literate
  • Organised
  • Ability to demonstrate customer care skills

Desirable

  • SystemOne experience

EXPERIENCE

Essential

  • Working as part of a team
  • Working within healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hammersmith Hospital

72 Du Cane Rd

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hammersmith Hospital

72 Du Cane Rd

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager

Rhea Powell-Reid

rhea.powell-reid@nhs.net

Details

Date posted

23 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

290-WCCS-1874

Job locations

Hammersmith Hospital

72 Du Cane Rd

London

W12 0HS


Supporting documents

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