Imperial College Healthcare NHS Trust

Medical Secretary - Pain management

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to work in the Pain Management Centre as an Administrator at our Charing Cross Hospital.

The role involves collaborative work with handling queries from GPs, Doctors, wards and other departments. If you have a passion to improve the quality of care offered to patients, this role will be a great fit as you will liaise with patients and be responsible for efficient appointment scheduling to promote patient care in support of alleviating those in pain.

We are looking for a motivated, team player with a drive to progress in the healthcare sector. The Trust provides various professional development opportunities to support career progression

Main duties of the job

To support the efficient running of the Outpatient Pain Service:

Work closely with consultants to handle their queries and trouble-shoot changes to appointments.

To become a proven expert in all clinic appointments and act as the first point of contact regarding appointment related queries.

Support efficient management of Patient Tracking Lists (PTL) by arranging time sensitive bookings.

Provide administrative support for the clinic such as arranging patient transport, interpreters and diagnostic appointments.

Greet patients and visitors to the clinic in a professional and friendly manner and in accordance with Trust policy.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

04 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1707

Job locations

Charing cross hospital

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • A Levels/equivalent knowledge or experience

Desirable

  • Medical terminology

Skills/knowledge/ abilities

Essential

  • Organisational skills
  • Ability to learn
  • Competent use of IT systems - excel and word

Desirable

  • Service sector work (preferably hospital)

Experience

Essential

  • Administrative experience
  • Basic IT literacy

Desirable

  • Previous NHS experience
Person Specification

Education/ qualifications

Essential

  • A Levels/equivalent knowledge or experience

Desirable

  • Medical terminology

Skills/knowledge/ abilities

Essential

  • Organisational skills
  • Ability to learn
  • Competent use of IT systems - excel and word

Desirable

  • Service sector work (preferably hospital)

Experience

Essential

  • Administrative experience
  • Basic IT literacy

Desirable

  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing cross hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing cross hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Alexandra Boye

Alexandra.boye@nhs.net

02033117155

Details

Date posted

04 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1707

Job locations

Charing cross hospital

London

W6 8RF


Supporting documents

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