Job summary
As a training and adoption support officer you will be responsible for ensuring that our staff are prepared to use new digital systems that are introduced through the Digital Patient Pathway Management (DPPM) Programme.
The role will include both designing and delivering training in a variety of formats to cater to a range of our staff. The training we offer to our staff will require the post holder to be flexible in where they work across our sites.
Our training adoption support officer will not only offer functional training but be able to articulate to staff the benefits of using the system. We are therefore we are seeking individuals with both strong training experience and those who have experience in engaging staff groups and responding to challenges in digital system use.
As a programme team we encourage innovation and new ways of thinking, there will be opportunities for the post holder to be creative and implement new ideas within the role.
Main duties of the job
- Delivering the training curriculum for digital solutions required for Digital Patient Pathway Management to individuals and groups of staff from basic to advanced level, across the Trust.
- Design and delivery of user training for Trust digital solutions, including Trust CCS, Cerner, OPTICA, etc.
- Design, develop and maintain training materials for the digital solutions used in the Trust
- Ensure that the digital solutions are well implemented and adopted across the Trust, with escalation to the Training and Adoption Lead as required
- Promote the use of ICT throughout the Trust, working with staff to maximise their effectiveness and learning opportunities.
- Support ICT Project Team and Digital Patient Pathway Management team to implement training program for any of new digital solutions
- Evaluate trainee performance and take appropriate action in accordance with system policies and procedures based on results.
- Contribute to improving service quality.
- Contribute to the development of computer based training.
- Support the Training and Adoption Lead by producing detailed accurate reports on training related issues.
- Support the ICT helpdesk with application software in-depth specific knowledge.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Educated to degree level in a Computing / IT / related subject
Desirable
- Formal Training or teaching qualification
Experience
Essential
- Substantial experience in designing, developing and delivering IT based training (including "one-to-one or classroom" style)
- Production of user guides and training hand-outs.
- Strong MS Office skills with ECDL advanced or equivalent.
- Clinical Systems training and experience
Desirable
- Experience in delivering Cerner training
- Training experience within NHS
- E-learning development experience
Skills/Knowledge/ Abilities
Essential
- Able to organise and implement training programmes.
- Good analytical and problemsolving skills.
- Able to work as part of a team.
- Able to work with people across the Directorates.
- Ability to understand the complex issues around providing an IT literacy program in a large organization.
Desirable
- Cerner/EPR Certified Trainer
Person Specification
Education/ Qualifications
Essential
- Educated to degree level in a Computing / IT / related subject
Desirable
- Formal Training or teaching qualification
Experience
Essential
- Substantial experience in designing, developing and delivering IT based training (including "one-to-one or classroom" style)
- Production of user guides and training hand-outs.
- Strong MS Office skills with ECDL advanced or equivalent.
- Clinical Systems training and experience
Desirable
- Experience in delivering Cerner training
- Training experience within NHS
- E-learning development experience
Skills/Knowledge/ Abilities
Essential
- Able to organise and implement training programmes.
- Good analytical and problemsolving skills.
- Able to work as part of a team.
- Able to work with people across the Directorates.
- Ability to understand the complex issues around providing an IT literacy program in a large organization.
Desirable
- Cerner/EPR Certified Trainer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
