Job summary
Provide a comprehensive and quality administration/reception service to the clinical Haematology department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinary team, including Consultants.
Previous applicants not to apply.
Main duties of the job
- Check in/out patients;
- Booking outpatients appointments on Cerner;
- Confirmation calls to reduce DNA rates;
- Providing a patient-facing service to Haematology patients;
- Answering enquiries from patients and the clinical team via email and telephone;Administrative support to the Haematology outpatient department including patients and clinical team;
- Ensuring all referrals, prescriptions and consent forms are uploaded on CDL;
- Support the phlebotomy team;
- Validation of data quality errors.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
Desirable
- GCSE Maths and GCSE English Language
Skills/Knowledge/ Abilities
Essential
- Keyboard skills
- Ability to work under pressure
- Prioritisation skills
- Ability to cope with demanding workload
- Exceptional time management
Desirable
- Microsoft windows skills
- Knowledge of Cerner
Experience
Essential
- Experience of working in a customer focus environment
Desirable
- Reception experience
- Experience of working in a healthcare setting
Person Specification
Education/ Qualifications
Essential
Desirable
- GCSE Maths and GCSE English Language
Skills/Knowledge/ Abilities
Essential
- Keyboard skills
- Ability to work under pressure
- Prioritisation skills
- Ability to cope with demanding workload
- Exceptional time management
Desirable
- Microsoft windows skills
- Knowledge of Cerner
Experience
Essential
- Experience of working in a customer focus environment
Desirable
- Reception experience
- Experience of working in a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
