Occupational Health Admin Team Leader & Business Development Support

Imperial College Healthcare NHS Trust

Information:

This job is now closed

Job summary

ICH understands the importance of ensuring good staff health and wellbeing, to individual and Trust success, and ultimately to positive patient outcomes and has invested significantly in its in-house OH Service

In this role, your management skills and service delivery expertise will ensure that ICHNT OH Department delivers an efficient and effective OH Admin Service; one which leads to all Service Users experiencing excellent customer service.

You will act, and support others to work, in a manner that reinforces the Department's quality standard and the achievement of the service delivery indicators.

As a line manager you will build team competence, provide direction to enable appropriate staff-task allocation, and drive service delivery improvements.

In partnership with the Customer Service & Business Development Manager, you will play an important role in maintaining current and building new 3rd party customer relationships.

Main duties of the job

  • Provide leadership within the OH Team in the identification, review, allocation,overseeing and monitoring of the departmental administrative activity, necessary forOccupational Health to deliver services and meet service demand.
  • Responsible for ensuring the smooth day-to-day running of the administrative aspect of the Trust OH Service. Through the line and resource management, of the AdministrativeTeam, in partnership with the multidisciplinary team members, play a pivotal role in ensuring that the Trust and fee-paying clients receive an efficient and effective service, that meets their needs and is compliant with ICHNT OH policy and procedures and service delivery performance indicators.
  • To ensure transactional activity, necessary for all OH activities, is undertaken in amanner that is effective and efficient, avoids duplication, embraces e-enablement, isevidence based and protects client confidentiality.
  • To ensure that OH Service administration activity data is recorded, in real time, accurately and consistently, collected, collated, analysed, and acted on, to the benefit of service improvement.
  • As a line manager, to provide leadership, direction, guidance, and development to the administrative team, growing individual and function competence and service delivery improvements.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,089 to £41,498 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-735

Job locations

Trustwide

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • NVQ Level 2 or equivalent English Language and Mathematics

Experience

Essential

  • 3+ years experience of secretarial or administrative work
  • 2+ years experience of line-managing a small team of administrative staff and the undertaking of the full remit of line management responsibilities.
  • Workplace use of working with computerised systems and data. IT skills: Email and working with Microsoft Word, Excel and PowerPoint

Skills/ knowledge/ abilities

Essential

  • Able to work in a team and independently.
  • Ability to communicate in a variety of settings with service users of varying levels of seniority
  • Excellent communication skills
  • Able to deal with sensitive issues with tact and diplomacy
Person Specification

Education/ qualifications

Essential

  • NVQ Level 2 or equivalent English Language and Mathematics

Experience

Essential

  • 3+ years experience of secretarial or administrative work
  • 2+ years experience of line-managing a small team of administrative staff and the undertaking of the full remit of line management responsibilities.
  • Workplace use of working with computerised systems and data. IT skills: Email and working with Microsoft Word, Excel and PowerPoint

Skills/ knowledge/ abilities

Essential

  • Able to work in a team and independently.
  • Ability to communicate in a variety of settings with service users of varying levels of seniority
  • Excellent communication skills
  • Able to deal with sensitive issues with tact and diplomacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of Imperial Health at Work

Caroline Mabbs

caroline.mabbs1@nhs.net

02033137010

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,089 to £41,498 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-735

Job locations

Trustwide

London

W2 1NY


Supporting documents

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