Job summary
Are you great with people, very organised, and passionate about patient care with an interest in Fertility? Our Fertility IVF service is seeking a dynamic, proactive and highly motivated individual to join the administrative team as an IVF Clinic Administrator. You will be an integral member of the team providing effective day-to-day clerical support to facilitate the smooth running of our service, with scope to develop your career.
Gynaecology provides a wider range of general and specialist care; Fertility is one of them and based at Hammersmith HospitalDuties include but are not limited to admitting patients, meeting and greeting patients and visitors, filing, arranging interpreters and patient transport, and general clerical duties such as booking of appointments and answering telephone calls. The post holder is also expected to work in conjunction with medical records guidelines, Trust policies and HFEA regulatory; with the movement of case-notes around the Trust, the provision of, preparation maintaining up to date electronic records.
We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.
For further details / informal visits contact:
Cara Husain - Fertility Operational Manager, carahusain@nhs.net, 07384 876543
Main duties of the job
Duties include but are not limited to admitting patients, meeting and greeting patients and visitors, filing, arranging interpreters and patient transport, and general clerical duties such as booking of appointments and answering telephone calls. The post holder is also expected to work in conjunction with medical records guidelines, Trust policies and HFEA regulatory; with the movement of case-notes around the Trust, the provision of, preparation maintaining up to date electronic records.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education
Essential
- Educated to A level or Diploma level or equivalent experience.
Experience
Essential
- oWorking in a similar or hospital setting.
- oCollating information & raising invoices
- oHandling difficult conversations
Desirable
- Good working understanding of medical terminology
- Supervisory experience
- Experience of dealing with HR issues- sickness absence, disciplinary procedures
Skills
Essential
- Excellent written and oral skills
- Numerical accuracy
- Excellent problem solving skills
- Ability to work to tight deadlines
Desirable
- Knowledge of relevant IT systems. i.e. Compucare ,Cerner and IDEAs
- Understanding of IVF pathways
- Interest in Women's Health or IVF
- Experience with private healthcare
Person Specification
Education
Essential
- Educated to A level or Diploma level or equivalent experience.
Experience
Essential
- oWorking in a similar or hospital setting.
- oCollating information & raising invoices
- oHandling difficult conversations
Desirable
- Good working understanding of medical terminology
- Supervisory experience
- Experience of dealing with HR issues- sickness absence, disciplinary procedures
Skills
Essential
- Excellent written and oral skills
- Numerical accuracy
- Excellent problem solving skills
- Ability to work to tight deadlines
Desirable
- Knowledge of relevant IT systems. i.e. Compucare ,Cerner and IDEAs
- Understanding of IVF pathways
- Interest in Women's Health or IVF
- Experience with private healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
