Job summary
The eRostering team at Imperial College Healthcare NHS Trust is a well-established team having successfully deployed an electronic rostering solution across the Agenda for Change workforce, in this case Healthroster.
The team currently have an exciting opportunity for someone who is customer focused, enjoys working with systems & people, works well under pressure and excels in problem solving. The eRostering team support the maintenance of a large number of rosters covering a variety of staff groups, therefore, the service requires a confident, enthusiastic and dedicated System Specialist.
We are looking for applicants with previous experience and knowledge of rostering different staff groups using Healthroster (the Trust Rostering System of Choice), the successful candidate will have strong communication skills, excellent organisational skills, experience in working with IT systems, and a 'can-do' attitude.
If you would like to join a large and forward thinking Trust, we would welcome your application.
Main duties of the job
To provide effective advice and support to managers for Clinical and Corporate Divisions on a selection of policies in a timely and proactive manner.
To ensure that the e-Rostering Systems Specialist service is efficiently and accurately delivered in accordance with the e-Rostering service standards.
To ensure e-Rostering users adhere to Trust policies and procedures and best practice standards are adhered to when using the system.
To have a good working knowledge of HealthRoster and relevant policies to provide guidance to managers in the understanding of the HealthRoster system and completion of user accounts, new starters, change & leaver forms.
To ensure that the e-Rostering Support mailboxes are monitored throughout the day, prioritising and categorising queries appropriately, ensuring all forms and data input are completed promptly and accurately, including information relating to pay and changes to individual staff member's terms and conditions of employment and adhere to payroll deadlines.
To support the e-Rostering System Specialist team on day-to-day processes and the dissemination of email communication and reports when required.
To ensure that HealthRoster and other databases used within the team are used effectively, and that information is accurate and up-to-date.
To plan and complete own workload according to department SLAs.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- NVQ 4 or similar level diploma or person with significant relevant experience
Experience
Essential
- Experience of a range of administration and clerical procedures, including the setting up and maintenance of systems and procedures, preferably within a large complex organisation such as the NHS.
- Ability to work under pressure with conflicting/tight deadlines
Desirable
- Previous working in an Helpdesk or system support environment
Skills/Knowledge/ Abilities
Essential
- Knowledge of a range of administrative procedures, acquired in a large complex organisation
- Excellent oral and written communication skills with ability to work with all levels of staff
- Analytical skills to highlight issues and areas of concern
- Advanced keyboard skills in order to manipulate information within HealthRoster
Desirable
- Knowledge of HealthRoster/e-Rostering Systems
Values and Behaviours
Essential
- Demonstrable ability to meet Trust values
- Positive and flexible approach to work and problem solving
- Commitment to personal development
- Commitment to NHS workforce modernisation agenda and its contribution to advancing patient care
Person Specification
Education/ Qualifications
Essential
- NVQ 4 or similar level diploma or person with significant relevant experience
Experience
Essential
- Experience of a range of administration and clerical procedures, including the setting up and maintenance of systems and procedures, preferably within a large complex organisation such as the NHS.
- Ability to work under pressure with conflicting/tight deadlines
Desirable
- Previous working in an Helpdesk or system support environment
Skills/Knowledge/ Abilities
Essential
- Knowledge of a range of administrative procedures, acquired in a large complex organisation
- Excellent oral and written communication skills with ability to work with all levels of staff
- Analytical skills to highlight issues and areas of concern
- Advanced keyboard skills in order to manipulate information within HealthRoster
Desirable
- Knowledge of HealthRoster/e-Rostering Systems
Values and Behaviours
Essential
- Demonstrable ability to meet Trust values
- Positive and flexible approach to work and problem solving
- Commitment to personal development
- Commitment to NHS workforce modernisation agenda and its contribution to advancing patient care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
