Job summary
As the Project Manager for Digital Patient Pathway Management at Imperial College NHS Trust, youll champion the vision and objectives set by the Head of Digital Patient Pathway Management. Your leadership will drive the work programme forward, ensuring seamless integration and execution.
Main duties of the job
Key Responsibilities
Streamlining Care:Lead a dynamic team dedicated to refining processes and care models. By leveraging user-centric digital tools, youll enhance efficiency and ensure the right information is delivered to manage patient pathways effectively, guaranteeing timely treatment for all patients.
Project Delivery:Ensure all projects are completed within the designated timelines. Youll swiftly build strong working relationships with a diverse range of clinical and non-clinical staff, aligning efforts to meet project goals and objectives.
Collaboration and Influence:Act as a pivotal liaison, supporting and influencing senior managers and clinical staff across Imperial College Health Care Trust and the North West London sector. Your role will also involve actively promoting the team vision in North West London, facilitating ICS-level decision-making and patient pathway management to ensure patients receive the right care at the right time and place.
About us
Step into a vibrant community of 12,000 dedicated professionals at Imperial College Healthcare, where we collaborate with a diverse array of partners to champion our mission of better health, for life.
Since our inception in 2007, we've grown into one of the largest NHS trusts in the UK, delivering both acute and specialist care to over a million patients annually across central and north London and beyond.
Renowned globally for our pioneering research and innovation, we excel in education and offer unparalleled expertise across a multitude of clinical specialties.
Our network includes five esteemed hospitals Charing Cross, Hammersmith, Queen Charlottes & Chelsea, St Marys, and the Western Eye. Beyond these, were expanding our community and digital services, underscoring our commitment to integrated care. We also provide private healthcare in dedicated facilities at all our hospitals.
In collaboration with Imperial College London and two other NHS trusts, we form one of the UKs six academic health science centres, dedicated to translating cutting-edge research into superior patient care. Additionally, we host one of 20 National Institute for Health Research biomedical research centres, in partnership with Imperial College London.
We strive to be a pivotal partner in our local health system, driving innovation in health and healthcare. Our goal is to deliver exceptional care, education, and research with a profound impact locally, nationally, and globally.
Job description
Job responsibilities
As a key member of the Digital Patient Pathway Management team, the Project Manager will collaborate with senior management, supporting and influencing senior managers and clinical staff across Imperial College Health Care Trust.
Integration and Support:Work with colleagues at Imperial and across the sector to integrate work stream areas into the overall Programme, providing change support and business analytics
Collaboration:Liaise closely with health and care representatives in north west London, and engage with the wider regional and national Programme Team, Steering Group, external partners, NHS Digital, and other London acute trusts
Stakeholder Mapping:Quickly identify and build relationships with key stakeholders to ensure their engagement and involvement within the project terms of reference.
Project Planning:Formalize and implement project plans, using stakeholder analysis to address competing priorities and secure necessary resources.
Plan Adjustments:Propose and implement adjustments to project plans as needed, and communicate changes to all internal stakeholders, including the Programme Board.
Project Management:Oversee day-to-day project management, coordinating work streams to ensure full integration with project plans.
Leadership:Lead project working groups, ensuring their activities align with the project delivery plan.
Policy Development:Develop local policies and protocols to meet the operational requirements of the project.
Job description
Job responsibilities
As a key member of the Digital Patient Pathway Management team, the Project Manager will collaborate with senior management, supporting and influencing senior managers and clinical staff across Imperial College Health Care Trust.
Integration and Support:Work with colleagues at Imperial and across the sector to integrate work stream areas into the overall Programme, providing change support and business analytics
Collaboration:Liaise closely with health and care representatives in north west London, and engage with the wider regional and national Programme Team, Steering Group, external partners, NHS Digital, and other London acute trusts
Stakeholder Mapping:Quickly identify and build relationships with key stakeholders to ensure their engagement and involvement within the project terms of reference.
Project Planning:Formalize and implement project plans, using stakeholder analysis to address competing priorities and secure necessary resources.
Plan Adjustments:Propose and implement adjustments to project plans as needed, and communicate changes to all internal stakeholders, including the Programme Board.
Project Management:Oversee day-to-day project management, coordinating work streams to ensure full integration with project plans.
Leadership:Lead project working groups, ensuring their activities align with the project delivery plan.
Policy Development:Develop local policies and protocols to meet the operational requirements of the project.
Person Specification
Experience
Essential
- NHS experience including working with Clinicians
- Experience in successfully challenging established working practices and opinions
- Experience of waiting list management, with knowledge of technical, operational and clinical challenges in managing RTT and non-RTT routine and urgent elective patient pathways
- Liaison and negotiation at a senior level with a wide range of internal and external stake holders
- Demonstrable experience of managing change within large complex projects and of delivering expected outcomes
- Ability to lead staff and delegate tasks appropriately
- Evidence of driving and supporting organisational change
- Expert knowledge of change and benefits management methodologies and techniques
- Experience of partnership working across organisations and disciplines Leading and managing a multidisciplinary team including objective setting and performance management
- NHS experience including work with clinical staff Knowledge of health information systems
- Ability to communicate highly complex strategic issues to a wide audience
- Ability to lead change through strong leadership and communication ability
- Ability to present complex models for change and project plans at senior trust boards
- Proven experience of undertaking system implementations in an NHS environment
- Produce policy & procedures to implement changes in working practice Ongoing audit of change programmes identifying any conflicts or risks and dealing with effectively
- Proven experience of undertaking change management within the NHS Experience of staff management
Desirable
- Understanding of the clinical work place and how services work in general
- Experience of working within a clinical service
- Knowledge of healthcare-specific applications
- Knowledge of clinical issues that can impact on the use of IT
- Experience of working within a Programme Management environment
- Ability to write clinical documentation
- Knowledge of the National Agenda for IT in the NHS
Skills
Essential
- Able to think strategically and keep track of progress towards achievement of milestones, whilst at the same time having a thorough understanding of events happening at the detailed level
- Able to lead change in a complex programme and to work within agreed bounds of tolerance within projects.
- Able to work with and command the confidence of senior clinicians, managers, contractors and system suppliers.
- Able to analyse, interpret and propose solutions to complex, multi-disciplinary, Trust wide working practices where there is no precedent and where leading opinions may conflict
- Able to communicate effectively at a technical level whilst being able to translate this into laymans terms
Desirable
- Good interpersonal and communication skills
- Able to demonstrate evidence of continuing personal development. And ability to work independently Confident able to solve problems
- Enjoys a challenge
Qualifications
Essential
- Educated to First Degree Level or relevant experience
- Evidence of relevant postgraduate or professional continuous development or qualifications e.g. Managing Successful Programmes
Desirable
- Accredited change management practitioner
- Accredited business analyst
Person Specification
Experience
Essential
- NHS experience including working with Clinicians
- Experience in successfully challenging established working practices and opinions
- Experience of waiting list management, with knowledge of technical, operational and clinical challenges in managing RTT and non-RTT routine and urgent elective patient pathways
- Liaison and negotiation at a senior level with a wide range of internal and external stake holders
- Demonstrable experience of managing change within large complex projects and of delivering expected outcomes
- Ability to lead staff and delegate tasks appropriately
- Evidence of driving and supporting organisational change
- Expert knowledge of change and benefits management methodologies and techniques
- Experience of partnership working across organisations and disciplines Leading and managing a multidisciplinary team including objective setting and performance management
- NHS experience including work with clinical staff Knowledge of health information systems
- Ability to communicate highly complex strategic issues to a wide audience
- Ability to lead change through strong leadership and communication ability
- Ability to present complex models for change and project plans at senior trust boards
- Proven experience of undertaking system implementations in an NHS environment
- Produce policy & procedures to implement changes in working practice Ongoing audit of change programmes identifying any conflicts or risks and dealing with effectively
- Proven experience of undertaking change management within the NHS Experience of staff management
Desirable
- Understanding of the clinical work place and how services work in general
- Experience of working within a clinical service
- Knowledge of healthcare-specific applications
- Knowledge of clinical issues that can impact on the use of IT
- Experience of working within a Programme Management environment
- Ability to write clinical documentation
- Knowledge of the National Agenda for IT in the NHS
Skills
Essential
- Able to think strategically and keep track of progress towards achievement of milestones, whilst at the same time having a thorough understanding of events happening at the detailed level
- Able to lead change in a complex programme and to work within agreed bounds of tolerance within projects.
- Able to work with and command the confidence of senior clinicians, managers, contractors and system suppliers.
- Able to analyse, interpret and propose solutions to complex, multi-disciplinary, Trust wide working practices where there is no precedent and where leading opinions may conflict
- Able to communicate effectively at a technical level whilst being able to translate this into laymans terms
Desirable
- Good interpersonal and communication skills
- Able to demonstrate evidence of continuing personal development. And ability to work independently Confident able to solve problems
- Enjoys a challenge
Qualifications
Essential
- Educated to First Degree Level or relevant experience
- Evidence of relevant postgraduate or professional continuous development or qualifications e.g. Managing Successful Programmes
Desirable
- Accredited change management practitioner
- Accredited business analyst
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
