Job summary
An exciting administrative opportunity has arisen within the ENT (Ear, Nose and Throat) Service at Imperial College Healthcare NHS Trust. The start date will be 2nd September 2024.
The Patient Pathway Supervisor and Validator will be responsible for the day to day supervision of the ENT RTT Validation Team with a remit for undertaking detailed patient level validation to ensure accurate and robust information to support performance reporting, high data quality and to assist in managing patients' through their RTT pathway.
This post is vital to support with the elective recovery of RTT performance within the service. The appointee will be required to validate patient pathways, support with RTT recovery programme, liaise with multi-disciplinary team members in pathway planning and actioning patients accordingly
Main duties of the job
- To supervise on a day-to-day basis the RTT Validation Coordinators responsible for ensuring first line validation is undertaken and RTT tracking systems are updated.
- Escalate capacity and data quality issues to the validation and business managers so that issues can be resolved in a timely manner.
- Assist in the development and management of an effective RTT Validation Team ensuring deliverables are met to agreed timescales and quality standards.
- Planning, prioritisation and allocation of workstreams for all team members.
- Assisting the induction process for all new team members.
- To provide specialist RTT knowledge, training and support for team members, as well as Outpatient and Inpatient Booking teams to improve their effectiveness.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
Person Specification
Qualifications
Essential
- GCSE level (including English & Maths) or equivalent
Desirable
- Educated to degree level or have equivalent experience / qualification.
- Management qualification / business qualification or equivalent experience
Experience / Knowledge and Understanding
Essential
- Data quality management
- Knowledge of the patient pathways, patient priorities and elective care performance targets, with specific focus on RTT and CWT
- Thorough knowledge of healthcare administrative systems and processes.
- Equality and diversity
- Health and Safety
Desirable
- Supervisory experience of administrative staff
Person Specification
Qualifications
Essential
- GCSE level (including English & Maths) or equivalent
Desirable
- Educated to degree level or have equivalent experience / qualification.
- Management qualification / business qualification or equivalent experience
Experience / Knowledge and Understanding
Essential
- Data quality management
- Knowledge of the patient pathways, patient priorities and elective care performance targets, with specific focus on RTT and CWT
- Thorough knowledge of healthcare administrative systems and processes.
- Equality and diversity
- Health and Safety
Desirable
- Supervisory experience of administrative staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
