Imperial College Healthcare NHS Trust

Improvement lead

Information:

This job is now closed

Job summary

Do you thrive on supporting high quality care which is safe and meeting the needs of our patients and communities. Are you someone who has skills in improvement to support change and enhance care, create positive experience and outcomes for patients and staff?

Do you have the desire to motivate others and enable teams to drive improvements in their own work areas? Are you a friendly, supportive and want to be part of dynamic high performing team? Then If the answer to this is yes, we have a fantastic opportunity to join the Improvement Team at Imperial College Healthcare NHS Trust as an Improvement Lead.

We are looking for an enthusiastic and outcome driven improvement professionals to join a dynamic team who are 9 years into a 20 year journey to create a culture of continuous improvement.

The Improvement Team is the expert resource who are responsible for delivering a programme of QI education & training, coaching teams through their improvement projects, providing improvement advice & consultancy and ensuring overall governance of the Trust's improvement programmes.

Quality Improvement has now been highlighted nationally as the vehicle to make change with the guidance from NHS IMPACT and the core elements for success. This is an exciting time for the team as we strategically transition improvement in a trust wide business as usual approach including key programmes of work to design & implement our organisational strategic goals. Ultimately, "building improvement and innovation into everything that we do."

Our Improvement Leads support and coach a wide range of clinical and corporate teams to deliver improvement projects; are involved in the development & delivery of QI training programmes.

https://vimeo.com/imperialcollegehealth/review/140641715/b40581b9d9

Imperial College Healthcare NHS Trust | Quality improvement is everyone's job

In addition to the standard Improvement Lead responsibilities, this post holder will be expected to participate in the effective & efficient delivery and development of the core team programme which aims to develop individual and organisational capacity and capability to utilise improvement science and team coaching skills to improve patient flow and reduce unwarranted variation in care. Therefore, enhancing and improving accessibility.

The posts offered are 1 full time substantive post & 1 full time fixed term post for 12 months covering maternity leave. We will consider applications for less than full-time & flexible working.

Closing date Friday 19th July 2024 although this vacancy may close earlier if a maximum number of applications are received.

Main duties of the job

  • The Trust has committed to a quality improvement programme to support the delivery of the improvement activities and programmes across the organisation. The approach consists of key areas of work including coaching, building improvement skills and knowledge and supporting teams across the trust to lead, participate and demonstrate change to enhance patient experience.
  • The improvement led role is pivotal to driving this agenda by building networks and relationships to bring improvement expertise to directorate and divisional teams.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Details

Date posted

01 July 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£66,718 to £76,271 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-665

Job locations

Charing Cross Hospital

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

  • Academic, professional or Business Management qualification to graduate degree or equivalent level qualification or experience
  • Completion of project management skills course, e.g. PRINCE2
  • Evidence of continual personal learning and development

Desirable

  • Higher degree or management qualification

Experience

Essential

  • Significant experience managing services in complex healthcare setting
  • Successful track record of staff, financial, performance and change management
  • Evidence of building effective working relationships with clinical leaders, partner organisations and other stakeholders
  • Project management experience
  • Experience of leading and managing change
  • Experience of managing teams, including objective setting, learning and development, performance management and allocation of workload

Skills/Knowledge/ Abilities

Essential

  • Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist
  • Demonstrate ability to resolve conflicts and negotiate a way forward involving both internal and external stakeholders
  • Ability to act independently with minimal guidelines
  • IT skills including advanced Word, Excel and the use of email
  • Ability to analyse national and local policy, identify implications for the Trust and develop Trust policy and objectives to reflect this
Person Specification

Education/ Qualifications

Essential

  • Academic, professional or Business Management qualification to graduate degree or equivalent level qualification or experience
  • Completion of project management skills course, e.g. PRINCE2
  • Evidence of continual personal learning and development

Desirable

  • Higher degree or management qualification

Experience

Essential

  • Significant experience managing services in complex healthcare setting
  • Successful track record of staff, financial, performance and change management
  • Evidence of building effective working relationships with clinical leaders, partner organisations and other stakeholders
  • Project management experience
  • Experience of leading and managing change
  • Experience of managing teams, including objective setting, learning and development, performance management and allocation of workload

Skills/Knowledge/ Abilities

Essential

  • Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist
  • Demonstrate ability to resolve conflicts and negotiate a way forward involving both internal and external stakeholders
  • Ability to act independently with minimal guidelines
  • IT skills including advanced Word, Excel and the use of email
  • Ability to analyse national and local policy, identify implications for the Trust and develop Trust policy and objectives to reflect this

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Improvement partner

Lara Ritchie

lara.ritchie@nhs.net

Details

Date posted

01 July 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£66,718 to £76,271 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-665

Job locations

Charing Cross Hospital

London

W6 8RF


Supporting documents

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