Job summary
As the Head of Application Support you will be responsible for the overall management and support of the Trust applications portfolio. This is a specialist role which will champion the adoption of application management best practice across the Trust to ensure the safety and security of data, and the quality and reliability of systems. Work with the devolved application support teams in clinical divisions to ensure all Trust systems, whether supported by the central IT team or the devolved clinical teams, meet the same high standards of support and management good practice. The post is key to delivering improved business operations and realising the value of the Trust investment in its application portfolio.
Imperial are one of four Acute Trusts in North West London who are working together as an Acute Provider Collaborative to implement a shared suite of clinical and administrative applications. This is exciting an opportunity for you to work with your colleague's at Chelsea & Westminster, London North West and Hillingdon, to deliver the North West London ICS Digital Strategy.
Main duties of the job
The Head of Applications is a specialist role which will lead a number of teams to maintain, run and provide secure reliable systems. The post is key to delivering improved business operations and realising the value of the Trust investment in its application portfolio. The post holder will be the Application Management teams' strategic leader within the Trust and will require an extensive knowledge of application management best practice as well as a working knowledge and experience of the technical infrastructure which hosts the application's environment.
The Post holder will have responsibility for multiple cross site teams delivering application support within the ICT Division. The Post holder has responsibility for delivering a standards lead approach to ensure all Trust IT applications are managed to Trust standards.
The post holder will deputise for the Head of ICT Operations and attend meetings when the Head of ICT Operations is not available; this will include Trust Boards and Committees and any other meeting as required.
The post holder will be the lead representative for the Trust at key external meetings as required, including the North West London (NWL) New Systems Committee. Represent Imperial at the joint NWL Acute Provider Collaborative forums and the joint Cerner Change Board
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ qualifications
Essential
- Relevant first degree
- Recognised management qualification at postgraduate level and/or experience
Desirable
- Relevant postgraduate qualification
- Evidence of continuous professional development and Professional qualifications (e.g. ITIL)
Experience
Essential
- Track record of developing and translating strategic direction into deliverable, measurable outcomes
- Track record of success in delivering change and project management
- Proven track record in successfully directing and managing teams and leading the delivery of multiple concurrent technical functions
- Significant managerial experience at very Senior Manager and delivering strategic change
- Directing the scoping, planning and management of Trust wide financial IT plans to successfully deliver challenging targets and deliverables
Desirable
- Managing a team providing applications support function for a large scale Cerner EPR site
Skills/knowledge/ abilities
Essential
- Ability to complete complex tasks requiring coordination of several senior managers within a specified deadline
- Ability to constructively challenge and handle highly contentious issues across multiple stakeholder groups in a professional manner
- Comfortable with relevant IT software packages
- Ability to clearly communicate technical concepts and terms to a non-technical audience
- Great leadership and people management skills
Person Specification
Education/ qualifications
Essential
- Relevant first degree
- Recognised management qualification at postgraduate level and/or experience
Desirable
- Relevant postgraduate qualification
- Evidence of continuous professional development and Professional qualifications (e.g. ITIL)
Experience
Essential
- Track record of developing and translating strategic direction into deliverable, measurable outcomes
- Track record of success in delivering change and project management
- Proven track record in successfully directing and managing teams and leading the delivery of multiple concurrent technical functions
- Significant managerial experience at very Senior Manager and delivering strategic change
- Directing the scoping, planning and management of Trust wide financial IT plans to successfully deliver challenging targets and deliverables
Desirable
- Managing a team providing applications support function for a large scale Cerner EPR site
Skills/knowledge/ abilities
Essential
- Ability to complete complex tasks requiring coordination of several senior managers within a specified deadline
- Ability to constructively challenge and handle highly contentious issues across multiple stakeholder groups in a professional manner
- Comfortable with relevant IT software packages
- Ability to clearly communicate technical concepts and terms to a non-technical audience
- Great leadership and people management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
