Job summary
West London Children's' Healthcare are seeking a dynamic, proactive and highly motivated individual to join the Outpatient administrative and clerical team. You will be an integral member of the team providing effective day-to-day clerical support to facilitate the smooth running of the department.
Our paediatric team provide a wide range of specialist and general services for children and young people. The majority of our services are based at St Mary's Hospital, which is also home to our paediatric A&E department and paediatric intensive care unit. We also offer some services at Hammersmith and Queen Charlotte's & Chelsea hospitals.Duties include but are not limited to booking, rescheduling outpatient appointments, ensuring clinics are utilised efficiently and outpatients appointments are booked in accordance to clinical urgency and RTT waiting times, answering the telephone, intercom, meeting and greeting staff, patients and visitors and maintaining up to date electronic records.
We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.
Main duties of the job
Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinary team, including Consultants.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
EDUCATION
Essential
- Good educational standard of at least GCSE English and Maths or equivalent
Desirable
- A-Levels or equivalent knowledge or experience, Medical terminology
SKILLS/ABILITIES
Essential
- Clear & effective communication skills face to face and telephone,
- Organisational skills
- Competent use of IT systems - Excel, Word, & database input
EXPERIENCE
Essential
- Administrative experience
Desirable
- Work in acute NHS Trust setting
Person Specification
EDUCATION
Essential
- Good educational standard of at least GCSE English and Maths or equivalent
Desirable
- A-Levels or equivalent knowledge or experience, Medical terminology
SKILLS/ABILITIES
Essential
- Clear & effective communication skills face to face and telephone,
- Organisational skills
- Competent use of IT systems - Excel, Word, & database input
EXPERIENCE
Essential
- Administrative experience
Desirable
- Work in acute NHS Trust setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
