Job summary
As the paediatric performance manager you will be responsible for the performance and clinic management of all clinical paediatric pathways. You will be responsible for supporting and monitoring the RTT performance of all paediatric sub-specialties and working closely with service coordinators, clinicians, administrators and service leads to ensure compliance to national standards.
Main duties of the job
You will maintain a high standard of work and use analytical thinking and methods. You will be responsible for accurate data capture, the continuous and effective validation of all 18 week referral to treatment (RTT) pathways. The post holder will
be expected to support the management of both Inpatient and Outpatient waiting lists.
As the performance manager you will be responsible for reviewing the department's capacity and demand models and where necessary implement new clinics/sessions for all sub specialties. A key part of this role is to ensure that patient pathways are managed in a timely manner, within access timeframes, ensuring that patients are booked in to relevant clinics and sessions as appropriate with clinical guidance.
The post holder will work closely with the relevant consultants, clinical team and other health professionals and management to ensure that patients are given appropriate appointments and receive a high quality service.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
Person Specification
EDUCATION
Essential
- Degree level qualification or equivalent training and/or experience
SKILLS/ABILITIES
Essential
- Ability to prioritise and delegate tasks appropriately
- Ability to work under pressure and meet tight deadlines
- Able to identify areas for improvement and implement processes as appropriate
- Dealing professionally, promptly and sensitively with escalated problems, issues and complaints
EXPERIENCE
Essential
- Knowledge of administration procedures and computerised software
- Knowledge of administration procedures and computerised software
- Experience in managing patient Pathways
- Provision of management Information.
Desirable
- Experience of coordinating a service, project group or large work stream
- Operational experience in a managerial role.
- Staff management including objective setting and appraisal, performance review & people development.
Person Specification
EDUCATION
Essential
- Degree level qualification or equivalent training and/or experience
SKILLS/ABILITIES
Essential
- Ability to prioritise and delegate tasks appropriately
- Ability to work under pressure and meet tight deadlines
- Able to identify areas for improvement and implement processes as appropriate
- Dealing professionally, promptly and sensitively with escalated problems, issues and complaints
EXPERIENCE
Essential
- Knowledge of administration procedures and computerised software
- Knowledge of administration procedures and computerised software
- Experience in managing patient Pathways
- Provision of management Information.
Desirable
- Experience of coordinating a service, project group or large work stream
- Operational experience in a managerial role.
- Staff management including objective setting and appraisal, performance review & people development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
