Job responsibilities
Candidate Activity:
Searching/sourcing for candidates via direct advertising, job boards, social media and referrals.
Conducting marketing activity to attract new candidates to register with REED.
Developing strong relationships with candidates through effective networking.
Registering and interviewing new candidates to evaluate their skills, experience and career goals.
Completing relevant background checks and referencing, ensuring complete adherence to legislative and internal requirements, including GDPR.
Matching candidates to temporary/interim opportunities and filling existing temporary assignments.
Fully preparing candidates prior to submitting them to temporary bookings.
Writing accurate and engaging candidate profiles and actively promoting them to clients.
Working with urgency and ensuring that bookings are filled to agreed timescales.
Ensuring that all data relevant to the recruitment process is accurately recorded using internal databases.
Ensuring all processes and procedures are followed to meet legislative and internal quality requirements.
Producing ad-hoc reports as required.
Compliance and general administration for volume recruitment accounts and clients.
KEY RELATIONSHIPS
Candidates Sourcing candidates and building relationships to ensure effective matching.
Co-Members Working collaboratively with colleagues to ensure overall branch success and maximise cross selling opportunities.
ATTRIBUTES, MOTIVATORS & ABILITIES
Delivers Results:
A relentless focus on achieving goals, effective planning, organisation and prioritisation.
Delivers on goals and strives to exceed targets.
Understands why they are aiming towards KPIs, rather than just doing.
Focuses on tasks which deliver desired results and achieves commercial outcomes.
Responsive and flexible, when needed.
Has a sense of urgency around delivery and is able to do things quickly.
Methodical and organised, to get through the volume of work.
Structures the day around critical tasks and prioritises the tasks that lead to income generation.
Completes the non-income generating tasks such as compliance, properly and at an appropriate time. Gets through a high volume of work and not distracted by irrelevant things.
Consistently performs above the minimum standard for their KPIs. Will exceed targets and understands that this will drive revenue and ultimately their income.
Disciplined in seeing tasks through from start to finish.
Creates Solutions:
Creatively solves problems and finds new solutions.
Creatively solves problems encountered in their working day; comes up with several solutions when issues arise.
Anticipates problems which may arise and is ready with a solution for those before they occur.
Proactive and continues to source for candidates throughout the whole process.
Keeps looking for additional candidates and planning for every eventuality.
Remains calm in the face of the daily issues arising and methodically resolves things without being thrown off track.
Able to think on their feet, spots opportunity, matches quickly using knowledge, memory, experience and systems.
Able to come up with solutions off the cuff.
Challenges clients and candidates and thinks of creative solutions from this.
Communicates Clearly and Openly :
Able to communicate clearly in writing, on the telephone and in person.
Able to communicate clearly in writing, with appropriate language and good grammar, spelling and punctuation.
Shows attention to detail with written communication (e.g. ensuring marketing mailers and flyers are correct before sending).
Able to communicate clearly over the telephone and face to face with an approachable style that candidates and clients will warm to.
Tailors communication style to the audience.
Demonstrates credibility to candidates and clients through adapting their communication style to suit the situation.
Uses communication to build rapport and trust with candidates and clients.
Gets into the full detail of what the candidate/client requires; asks all the relevant questions to get the information.
Shows good active listening skills.
Open and honest in their communication with others.
Influences & Controls:
Able to influence candidates, clients and Co-Members. Takes control of jobs.
Able to talk to both the client and candidate and understand what both parties are looking for.
Builds rapport; asks lots of questions and uses this to gain influence and control.
Takes control of the job they are working and manages the client and candidate towards their desired outcome.
Manages the candidate throughout the process, anticipating issues that may occur (e.g. counter-offer or multiple offers) and prepares for these.
Brings life experiences to bear when influencing others; able to put self in another persons shoes and uses examples to influence them.
When required, acts in a disciplinarian way (e.g. having to coax a temp to turn up for a job and manage them firmly).
Collaborates with Others:
Works well with all stakeholders. Recognises the value of supportive teamwork.
Acts as a team player within the immediate office; supports colleagues as needed.
Asks for help from others when needed.
Driven and self motivated, but not to the detriment of the wider team.
Works collaboratively with candidates to find them the right opportunity.
Resilient to Challenges:
Self motivated and able to keep up a positive attitude and keep going during challenging times.
Keeps a positive attitude during challenging times.
Able to repeatedly carry out the same tasks (e.g. interviewing) with enthusiasm.
Self aware and able to take feedback.
Sees the bigger picture (e.g. recognising that even if a candidate doesnt take one role they may be useful again in the future).
Willingness to Learn:
Constantly seeking opportunities to learn and develop personally. Open to learning new approaches to doing things.
Willing to try new things and open to change.
Quickly picks up information, pays attention to what they are being told and rarely needs to be told something more than once.
Seeks help from others where they have gaps in their skill or knowledge.
Quickly jumps in when there is something new to do.
Desire to Succeed:
Positively motivated for their role. Demonstrates passion and energy for their work and driven by a desire to succeed.
Understands the key requirements of the role and what drives success in the role.
Has clearly defined their goals within their role and has a plan for how to achieve this.
Focuses their and time and energy on activities that will make them successful.
Sells to Candidates and Clients :
Ability to sell to candidates and clients.
Has the ability to pick up the phone and talk to anyone.
Keeps the other person engaged and talking appropriately and for as long as possible.
Comfortable being on the telephone. Brave enough to make a difficult call or asks for more during the call.
Deals with objections.
Creates a sense of urgency and desire by talking about how good a candidate is, other interviews they have etc. Seek to book candidates into temporary assignments over the phone.
Focused on candidate marketing including spec calls, e-shots, drop ins etc.
