Transport Services Manager

Job summary

An exciting and challenging opportunity is available to join the Estates and Facilities Directorate as Transport Services Manager, reporting in to the Deputy Head of Facilities (Support Services, Security & Transport). Managing the strategic and operational delivery of a range of transport services and projects, including Non-Emergency Patient Transport (NEPTS), taxi and courier services, inter-site staff transport and car parking, you will lead a small in-house team with two direct reports to deliver a first class, cost effective transport service through a number of third party suppliers.

The successful candidate will have in depth knowledge of complex transport services, ideally, in a healthcare setting, will understand and be able to demonstrate third party service delivery management, and sound contract management experience.

While steadfastly patient focussed, budget management to deliver value for money including revenue generating services, regulatory compliance, positive service user experience and internal stakeholder engagement will also be key success factors in this role.

The Trust operates across three major sites in West London with a number of smaller satellites units within the M25. , The role is site based and you will be expected to travel between sites as required. Occasional remote working may be accommodated by agreement.

Main duties of the job

The Transport Service Manager will report to the Deputy Head of Facilities (Support Services, Security & Transport) Manager and will provide appropriate support to the Deputy Head of Facilities (Support Services, Security & Transport) in the delivery of all transport service functions across the Trust. This will include overseeing the administrative functions within the department, service delivery, both in house and through third party providers and ensuring all key performance targets are met, Standard Operating Procedures adhered to and resources managed within allocation. The Transport Service Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support Transport Service decision making, forging the gap between resources and Transport Service quality management. The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked against sector and nationally. These roles will lead on the project management of the cost reduction programmes and organisational change. Transport Services is currently comprised of Non-Emergency Patient Transport (NEPTS), taxi services, inter-site transport service, car parking and courier service. Lead a small in house team to deliver the service via 3rd party providers.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W12 0HS

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W12 0HS

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

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