Administration Manager

Imperial College Healthcare NHS Trust

Information:

This job is now closed

Job summary

The post will be focused on the management of Benign Urology pathways including Surgical Andrology, Stones, Male Lower Urinary Tract Symptoms (LUTS) and Functional Urology. ICHT is a regional referral centre for complex Andrology and was recently designated as a European Academy of Andrology training centre. ICHT has a high volume stones unit offering a range of non-invasive and surgical treatments. The service offers an innovative One Stop clinic for Male LUTS to provide a range of diagnostic tests at the time of first appointment. This post holder will manage the administrative function for the Urology Outpatient Department at Charing Cross Hospital (3 North). The Department is a combined outpatients and diagnostic unit.

The post holder will work as part of a multi-disciplinary team alongside consultants, junior doctors, nurses, pathway co-ordinators , service support manager and business manager to ensure that the service delivers safe and effective care to our patients.

We are looking for individuals with operational management experience as well as experience of process improvement and with high levels of attention to detail. We are looking for a highly motivated individuals with excellent communication skills who have the ability to work well as part of a large multidisciplinary team. The post will be of interest to those who wish to pursue a career in hospital management and would like to gain more experience in a busy service with a wide variety of challenges.

Main duties of the job

The Administration Manager is responsible for managing the people, processes and performance of an administration team within a specified service. This includes managing the planning and prioritization of the work associated with their team and organising all activities in order to achieve a cost effective, productive, high quality service. The post holder will apply their patient pathway expertise to expedite the patient journey and deliver an excellent patient experience.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,089 to £41,498 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1364

Job locations

Charing Cross Hospital

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert

Person Specification

Education/ Qualifications

Essential

  • Evidence of further education to A-Level or suitable equivalent experience.

Experience

Essential

  • Experience of supervising a team OR experience of training other staff
  • Experience of working in a health care setting
  • Experience of working in a customer facing environment

Desirable

  • Experience of working within a surgical specialty
  • Experience in a managerial role.

Skills / Knowledge / Abilities

Essential

  • Ability to prioritise and delegate tasks appropriately
  • Able to identify areas for improvement and implement processes as appropriate
  • Professional attitude
  • Knowledge of administration procedures and computerised software
  • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
Person Specification

Education/ Qualifications

Essential

  • Evidence of further education to A-Level or suitable equivalent experience.

Experience

Essential

  • Experience of supervising a team OR experience of training other staff
  • Experience of working in a health care setting
  • Experience of working in a customer facing environment

Desirable

  • Experience of working within a surgical specialty
  • Experience in a managerial role.

Skills / Knowledge / Abilities

Essential

  • Ability to prioritise and delegate tasks appropriately
  • Able to identify areas for improvement and implement processes as appropriate
  • Professional attitude
  • Knowledge of administration procedures and computerised software
  • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Benign Service Support Manager

Gino John

Gino.john1@nhs.net

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,089 to £41,498 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1364

Job locations

Charing Cross Hospital

London

W2 1NY


Supporting documents

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