Job summary
The postholder will provide a comprehensive and highly efficient administration and secretarial service to Consultants and Senior Managers within the Imaging Directorate.
To communicate effectively with patients / carers regarding appointment and treatment related matters.
The postholder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team in the Department.
Fixed term until the 31st December 2024
Main duties of the job
To provide administrative and secretarial support to the Clinical Lead and other Radiology Consultants and Junior Doctors as required. Demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff, patients and external agencies.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- A Level, NVQ3, equivalent qualification or equivalent experience
- 'O' Levels/GCSE in English/Maths
- Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Experience
Essential
- Previous experience of being a PA or medical secretary to hospital consultant
- Previous NHS experience required
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
- Knowledge of hospital Patient Administration System (PAS)
Desirable
- Experience of using a Radiology Information System (RIS)
- Knowledge of NHS waiting and booking targets
Skills/Knowledge/ Abilities
Essential
- Excellent communication skills
- Excellent interpersonal skills
- Polite and courteous manner
- Assertive attitude
- Able to handle unpredictable situations, possibly facing aggression on occasion
Desirable
- Experience with spreadsheet and database software
Person Specification
Education/ Qualifications
Essential
- A Level, NVQ3, equivalent qualification or equivalent experience
- 'O' Levels/GCSE in English/Maths
- Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Experience
Essential
- Previous experience of being a PA or medical secretary to hospital consultant
- Previous NHS experience required
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
- Knowledge of hospital Patient Administration System (PAS)
Desirable
- Experience of using a Radiology Information System (RIS)
- Knowledge of NHS waiting and booking targets
Skills/Knowledge/ Abilities
Essential
- Excellent communication skills
- Excellent interpersonal skills
- Polite and courteous manner
- Assertive attitude
- Able to handle unpredictable situations, possibly facing aggression on occasion
Desirable
- Experience with spreadsheet and database software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
