Outpatient Receptionist

Imperial College Healthcare NHS Trust

Information:

This job is now closed

Job summary

To provide reception cover and administration support for a department, maintaining a high quality of service to patients, carers and other visitors. The role will be working in the Main Outpatients reception. You must have excellent communication skills, organisational and customer care skills. You will have the personal qualities to deal confidently and confidentially with our patients and the clinical team

The successful candidate will be an enthusiastic and positive team player. The candidate will need to have experience of working in an administrative settings. Excellent leadership skills and good communication skills are essential.

The posts will be predominately based at St Marys Hospital/ Hammersmith Hospital/Charing Cross Hospital, however it does involve some cross site working.

Main duties of the job

To provide reception cover and administration support for a department, maintaining a high quality of service to patients, carers and other visitors.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Date posted

02 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 to £29,468 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-WCCS-1284

Job locations

Trustwide

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • Good educational standard of at least GCSE in English or Maths, or equivalent

Experience

Essential

  • Providing customer service to the general public.

Skills/knowledge/ abilities

Essential

  • Working knowledge of Microsoft office, including word, excel and outlook.
  • Strong interpersonal skills
Person Specification

Education/ qualifications

Essential

  • Good educational standard of at least GCSE in English or Maths, or equivalent

Experience

Essential

  • Providing customer service to the general public.

Skills/knowledge/ abilities

Essential

  • Working knowledge of Microsoft office, including word, excel and outlook.
  • Strong interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Service Support Manager

Jensen Mamar

Jensen.mamar@nhs.net

Date posted

02 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£27,515 to £29,468 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-WCCS-1284

Job locations

Trustwide

London

W2 1NY


Supporting documents

Privacy notice

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