Job summary
The Office of the Medical Director is recruiting a dedicated and motivated individual to manage the mortality surveillance and learning from death portfolio at Imperial College Healthcare NHS Trust.
This is a growing area of work in the Trust and across our collaborative partners so the post holder will join at an exciting time.
This new, high-profile role that will manage a number of different teams and processes within the Trust, bringing them together so that we are able to analyse data, develop insights and build learning and improvement into everything we do. The post holder will oversee a number of administrative functions and provide day-to-day operaitonal management for the deliveyr of a number of services and processes in the department. This includes managing a team of people and ensuring all key performance targets are met and Standard Operating Procedures are adhered to.
We're looking for an enthusiastic team leader who will undertake the role in a way that positively promotes learning and improvement, supports colleagues to excel in their roles and ensures we have have robust governance arrangements in place to effectively manage our services. Candidates will have experience of effective operational management and delivery of high quality services in any part of healthcare. The successful candidate will be actively involved in shaping the delivery of our services.
Main duties of the job
The business manager will lead a number of functions within the learning from death portfolio, ensuring the delivery of high quality services in a number of areas.
This will include day-to-day management and responsibility for business planning and operational management, service improvement and policy development, financial management, data analysis and presentation, staff management and development, and cost reduction planning and delivery.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.
Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/Qualifications
Essential
- Relevant first degree
- Recognised management qualification at postgraduate level and/or experience
- Completion of project management skills course, e.g. PRINCE2
Desirable
- Relevant postgraduate qualification
Experience
Essential
- Experience of operational and staff management in the NHS
- Track record of success in delivering change and project management
- Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
- Budget management experience
- Experience of dealing with conflict and working with colleagues to agree remedial action as required
- Experience of cost reduction delivery
Skills/knowledge/abilities
Essential
- Well-developed business planning and marketing skills
- Ability to analyse and effectively present performance data and identify areas for improvement
- Ability to problem solve and to develop solutions to issues
- Excellent organisational skills and time management skills
- Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff
- Ability to influence and negotiate at a senior level within the division and wider trust
- Ability to enthuse, motivate and involve staff to meet challenging targets by providing direction, reviewing performance, and motivating others
- Excellent written and verbal communication skills
- Confident presenter
- Comfortable with relevant IT software packages
- Knowledge of NHS contracting process
- knowledge of national NHS policy
Values and behaviours
Essential
- Demonstrable ability to meet Trust values
Other requirements
Essential
- Ability to organise and prioritise own workload for both self and others
- Ability to work under pressure and to deadlines
- Delivery focused, self-motivated and proactive
Person Specification
Education/Qualifications
Essential
- Relevant first degree
- Recognised management qualification at postgraduate level and/or experience
- Completion of project management skills course, e.g. PRINCE2
Desirable
- Relevant postgraduate qualification
Experience
Essential
- Experience of operational and staff management in the NHS
- Track record of success in delivering change and project management
- Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
- Budget management experience
- Experience of dealing with conflict and working with colleagues to agree remedial action as required
- Experience of cost reduction delivery
Skills/knowledge/abilities
Essential
- Well-developed business planning and marketing skills
- Ability to analyse and effectively present performance data and identify areas for improvement
- Ability to problem solve and to develop solutions to issues
- Excellent organisational skills and time management skills
- Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff
- Ability to influence and negotiate at a senior level within the division and wider trust
- Ability to enthuse, motivate and involve staff to meet challenging targets by providing direction, reviewing performance, and motivating others
- Excellent written and verbal communication skills
- Confident presenter
- Comfortable with relevant IT software packages
- Knowledge of NHS contracting process
- knowledge of national NHS policy
Values and behaviours
Essential
- Demonstrable ability to meet Trust values
Other requirements
Essential
- Ability to organise and prioritise own workload for both self and others
- Ability to work under pressure and to deadlines
- Delivery focused, self-motivated and proactive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
