Medical Secretary

Job summary

We are looking for a friendly, hardworking individual with good communication skills to join the cardiothoracic administration team at Imperial College Healthcare NHS Trust. An ideal post for someone looking to develop their NHS career, the post holder will have a 'can do' attitude and have experience of working in a busy NHS environment.

The post holder will be directly responsible to the Administration Manager and will work in close liaison with the consultants and their team. The post holder is responsible for ensuring that all patient correspondence is accurately sent to patients and their GPs in a timely fashion. The day-to-day working relationships include face-to-face, telephone and electronic communication, other administrative and clerical staff, all staff groups within the Trust, numerous outside agencies including patients, their carers, GPs and other hospitals

The post holder will work flexibly with other secretarial colleagues in the overall provision of administrative support to the Surgery, Cardiovascular and Cancer Division.

For an informal chat or a visit please contact Imran Kashmiri (Administration Manager for Cardiology and Cardiothoracic Surgery) via email on imran.kashmiri@nhs.net

Main duties of the job

Manage all correspondence, typing reports, agendas, minutes of meetings for the designated team.

Arranges meetings for the team as necessary, managing room bookings and materials required.

Receive post and deal with routine correspondence and undertake follow-up action as directed by the unit manager or team leader.

To receive and respond to queries from external parties, patients and relatives, or other departments, escalating more complex queries to the relevant member of the team.

Assist with answering queries as directed by the unit manager or team lead, ensuring that when possible they are resolved early and arranging for necessary action to be expedited.

Ensure clinical administration is dealt with effectively, including those matters where liaison with other departments, hospitals or services is necessary.

Manage the diaries of team members.

General administration duties such as photocopying and filing.

Keep accurate records of leave for all team members and provide reports as necessary.

Ensure that patient information systems are used to enhance the efficient running of the service as necessary.

Work with the wider team to support the development and introduction of new ways of working.

Assist the wider team with any other duties that are necessary to ensure the smooth running of the service.

Maintain and update local databases.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hammersmith Hospital

London

W12 0HS

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hammersmith Hospital

London

W12 0HS

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

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