Job summary
We are looking to appoint a Kidney Transplant Waiting List Co-ordinator to our Renal Information Team as part of the wider Renal Administration Service. The role will support the smooth running of patient transplant journeys whilst under the Trust's care by ensuring that coordinated and streamlined administrative processes centre on the patient and their individual needs. Specifically, the role will be responsible for the coordination and management of the transplant waiting lists and MDTs.
We are looking for a dedicated and enthusiastic individual who enjoys analysing data and can quickly learn new IT systems. To be successful in this role you will need to be highly organised, pay attention to detail and be able to manage competing priorities, using your own initiative to solve problems. You will need excellent communication skills and the ability to build relationships across staff groups, always conducting yourself in a professional manner.
Main duties of the job
- Ensuring that patients are added to the local waiting list in a timely manner when requested by clinicians
- Facilitating the process of registration on the national transplant waiting list by submitting the necessary paperwork and co-ordinating the supply of samples to the pathology lab
- Ensuring that patient records are updated regularly
- Supporting the coordination of transplant patient pathways across the service
- Co-ordinating and supply administrative support to the various modality transplant MDTs
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.
Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- English and Math at GCSE level or equivalent
- Courses / further study attended to demonstrate evidence of personal development
- Strong working knowledge and proficient in the use of Outlook package - Power point, Excel, Microsoft Word
Experience
Essential
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex problems
- Experience of NHS Electronic Patient Records
Skills/Knowledge/ Abilities
Essential
- Excellent written and verbal communication skills
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Ability to interact and share knowledge with staff at all levels
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
Desirable
- Knowledge of medical terminology
- Knowledge of national NHS BT database
- Knowledge of Cerner
Person Specification
Education/ Qualifications
Essential
- English and Math at GCSE level or equivalent
- Courses / further study attended to demonstrate evidence of personal development
- Strong working knowledge and proficient in the use of Outlook package - Power point, Excel, Microsoft Word
Experience
Essential
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex problems
- Experience of NHS Electronic Patient Records
Skills/Knowledge/ Abilities
Essential
- Excellent written and verbal communication skills
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Ability to interact and share knowledge with staff at all levels
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
Desirable
- Knowledge of medical terminology
- Knowledge of national NHS BT database
- Knowledge of Cerner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
