Job summary
Assist in the provision of high quality, timely, responsive, cost-effective and pro-active services to meet the needs of the wards and departments.
To provide direction, guidance and support to ensure the necessary duties are carried out to maintain a clean, safe and hygienic environment within the hospital and associated areas.
To be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service
Main duties of the job
You will already have supervisor experience, ideally in a healthcare environment
Responsible of managing a team of 10-20 people
Ensure all banking is completed daily and any discrepancies are highlighted to the manager
Work with the other supervisors and ensure the stock taking in carried out at the end of the month
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.
Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Good standard of numeracy and literacy
- General education to include Maths and English at GCSE level or equivalent
Desirable
- NVQ qualification in Customer Service
Experience
Essential
- Experience of customer service roles
- Understanding of relevant health and safety requirements
Desirable
- Previous healthcare/NHS experience
- Previous supervisory experience
- Knowledge of the site and local area
Skills/Knowledge/ Abilities
Essential
- Excellent interpersonal and communication skills
- Able to respond to challenging/traumatic incidents calmly and professionally
- Good time management and organisational skills
- Flexible approach to work, with an ability to demonstrate a common sense attitude
Person Specification
Education/ Qualifications
Essential
- Good standard of numeracy and literacy
- General education to include Maths and English at GCSE level or equivalent
Desirable
- NVQ qualification in Customer Service
Experience
Essential
- Experience of customer service roles
- Understanding of relevant health and safety requirements
Desirable
- Previous healthcare/NHS experience
- Previous supervisory experience
- Knowledge of the site and local area
Skills/Knowledge/ Abilities
Essential
- Excellent interpersonal and communication skills
- Able to respond to challenging/traumatic incidents calmly and professionally
- Good time management and organisational skills
- Flexible approach to work, with an ability to demonstrate a common sense attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
