Job summary
An exciting opportunity has arisen to join the Trust's Health and Safety team as Conflict Resolution Trainer.
Our mission is to help our Trust employees deal effectively with challenging behaviour in the workplace. We are recruiting an experienced Communication & Physical Skills Training Instructor to join our growing, collaborative training team.
You will deliver conflict resolution and managing challenging behaviour training across all Trust sites, your role will include developing content and reviewing lesson plans.
We are looking for a highly motivated individual with excellent communication skills who has the ability to work well as part of a team.
The post will be of interest to those who wish to pursue a career in hospital and training management and would like to gain more experience in a busy service with a wide variety of challenges.
Main duties of the job
Responsibilities include, but are not limited to, providing specialist training advice, guidance and support to staff at all levels of the organisation NHS Trust.
The training requirement is currently based across three sites Charing Cross Hospital, St Mary's Hospital and Hammersmith Hospital with the Western Eye Hospital located as part of the St Mary's site, therefore you will be required to work across all 3 main sites.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, and season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.
Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Level 3 Award in Education and Training (AET) or PTTLS
- Physical Intervention skills qualification and delivery experience
- Evidence of recent and relevant continual professional development (CPD)
- English and Maths GCSE or equivalent
Experience
Essential
- Significant training delivery experience in a large organisation
- Suitable experience in Law Enforcement and/or Security Management in a large complex organisation
- Ability to operate with a degree of autonomy
- High level of IT skills and experience in all Microsoft office applications
Desirable
- Experience of working in the NHS
- Experience of managing the provision of training
- Ability to design and deliver security related training
- Experience in public facing roles
Skills/Knowledge/Abilities
Essential
- Highly developed communication skills both written and oral
- Effective people and engagement skills that influence and inspire others to achieve and exceed objectives at all levels of the organisation
- Excellent organisational, time management and interpersonal skill
- An effective team player with the ability to motivate and develop potential in others in the team
- Enthusiastic, credible and trustworthy at all levels
Desirable
- Understanding of the Criminal Law
Values and Behaviours
Essential
- Demonstrable ability to meet Trust values
Person Specification
Education/ Qualifications
Essential
- Level 3 Award in Education and Training (AET) or PTTLS
- Physical Intervention skills qualification and delivery experience
- Evidence of recent and relevant continual professional development (CPD)
- English and Maths GCSE or equivalent
Experience
Essential
- Significant training delivery experience in a large organisation
- Suitable experience in Law Enforcement and/or Security Management in a large complex organisation
- Ability to operate with a degree of autonomy
- High level of IT skills and experience in all Microsoft office applications
Desirable
- Experience of working in the NHS
- Experience of managing the provision of training
- Ability to design and deliver security related training
- Experience in public facing roles
Skills/Knowledge/Abilities
Essential
- Highly developed communication skills both written and oral
- Effective people and engagement skills that influence and inspire others to achieve and exceed objectives at all levels of the organisation
- Excellent organisational, time management and interpersonal skill
- An effective team player with the ability to motivate and develop potential in others in the team
- Enthusiastic, credible and trustworthy at all levels
Desirable
- Understanding of the Criminal Law
Values and Behaviours
Essential
- Demonstrable ability to meet Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
