Band 8B Head of PMO

Job description

Job responsibilities

1.Lead the Project Management Office (PMO)

1. To lead the establishment and launch of refreshed Trust-wide Project Management Office and oversee all other aspects of the PMO such as governance, reporting, relationships, and engagement etc. of the Trust.

1.2 To oversee the establishment and operation of effective governance procedures to support the delivery and development of transformation & efficiency plans (CIPs).

1.3 To establish good working relationships with the Divisional and Corporate teams, Executive Team, Managers and Clinicians, and engage and positively support Transformation & Efficiency Leads in the development and delivery of financial improvement plans.

1.4 To ensure each project has a robust project plan with clear accountabilities and timescales for delivery. Each plan must also have clear agreed objectives set out in a Project Brief with milestones, benefits phasing, financial phasing and KPIs completed to appropriate standards. Each plan will need risk management and benefits realisation metrics against which delivery can be monitored.

1.5 Foster collaborative relationships across the Trust and across the sector with a view to developing system level approaches.

1.6 Lead on relationships and development of the PM soft wear working with partners and suppliers.

1. Assurance and Reporting

2.1 To oversee a project support framework which enables assurance that projects are clearly defined with milestones and outcomes clearly documented, monitored and accurately reported.

2.2 Lead on weekly, monthly, quarterly and annual Performance Dashboards for Transformation and relevant Boards, using qualitative and quantitative metrics.

2.3 To ensure that the Trust policy on Quality Impact Assessment (QIA) is implemented for all projects, working closely with the QIA leads.

2.4 To ensure progress is reported through the Trusts governance structures and to Board committees where relevant, in writing and verbally.

2.5 Utilise deep experience of efficiency programmes (from the NHS, public or private sector) to support the development of new schemes and challenge existing practices when appropriate.

2.6 Review weekly/monthly consolidated programme status and progress reports prepared by the PMO, for the Financial & Operational Improvement Lead.

2.7 Develop programme tools and templates as required to support the development of the PMO. Assist in assessing the impact of programme risks/issues and identifying solutions to resolve these.

2.8 Liaise with Finance to ensure accurate costings/ savings are profiled and recurrence is clear.

1. Divisional Support

3.1 Provide support and training to Divisional Directors of Operations and Divisional Business Managers with project planning and articulation.

3.2 Support Divisional teams by providing assistance in the development of phasing of plans and tracking benefits delivery.

3.3 Work with divisional teams to identify and review progress on milestones and monitor progress against plan.

3.4 Assist efficiency leads in identifying and managing issues, risks, dependencies and changes.

1. Identify and promote best practice

4.1 Continually scan internally and externally for best practice and improvement ideas, translating these into information that inspires progress against the Trusts strategic objectives.

4.2 Encourage others to be curious and positive about learning from elsewhere;

4.3 Analyse data from a range of sources and make informed decisions and recommendations.

4.4 Understand and continually make connections between patient experience, quality, safety and efficiency objectives to ensure the Trust delivers ambitious and sustainable improvement.

4.5 Maintain excellent links with, and work across departmental and organisational boundaries, to take a whole system approach to designing and implementing service changes.

4.6 Lead on behavioural work to drive usage of PM software.

4.7 Proactively work collaboratively with other PMOs in the system with a view to developing streamlined programme approaches with a major focus on supporting cross organisational working for the benefit of end users

4.8 Ensure strong and continually developing clinician and patient involvement in all major programme work.

4.9 Represent the team, and/or Trust at internal and external meetings, presenting information effectively including through presentations and written reports.

1. Team Management

5.1 Manage and support direct reports to deliver business objectives and reach their full potential;

5.2 Conduct annual appraisals with all direct reports and ensure that all staff within the areas you manage receive annual appraisals;

5.3 Conduct a thorough orientation/induction for new PMO staff and support wider learning and development for Transformation function and relevant Divisional staff.

5.4 Explicitly model the Trusts values in their daily working, linking them to project success

1. Other duties

6.1 As a member of Transformation Team, contribute to Trust and NHS policy development, and team leadership.

6.2 Provider cover for colleagues as appropriate and deputise for senior members of the team.

6.3 Undertake any other duties appropriate to the role that may be required.

Person Specification

Education/ Qualifications

Essential

• Relevant first degree or equivalent experience
• Recognised management qualification at postgraduate level and/or experience
• A PPM qualification such as PRINCE2 (minimum foundation level), Managing Successful Programmes (MSP)

Desirable

• Relevant postgraduate qualification
• Higher level PPM qualification
• Masters degree in financial or business discipline

Experience

Essential

• Significant experience of PMO leadership in a large complex organisation
• Track record of success in delivering change and project management
• Financial experience including financial analysis, planning and option appraisal and cost reduction
• Benefits realisation
• Significant experience working within senior management
• High level knowledge of systems thinking approach
• Experience of managing a team including objective setting, performance reviews and performance management
• Substantial experience of implementing change

Desirable

• Experience in financial programme management
• Experience of the NHS including the financial and political agenda

Skills/Knowledge/Abilities

Essential

• Ability to influence and negotiate at a senior level within the division and wider trust
• Experience of working with multiple stakeholders with conflicting priorities
• Able to build effective working relationships with key stakeholders at all levels in the organisation.
• Ability to write clear and concise reports on extremely complex financial and business issues to board level.
• Highly developed influencing and negotiation skills which need to overcome significant barriers to acceptance
• Clarity of expression verbal and written
• Ability to present to wide range of audiences on complex financial and business issues
• Politically astute and able to work with highly sensitive and confidential information
• nowledge of best practice in Project & Programme Management
• Risk management and change control

Desirable

• Design of Power BI Dashboards
• Knowledge of NHS contracting and NHS policy

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St. Mary's Hospital

Praed Street

London

W2 1NY

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)