Imperial College Healthcare NHS Trust

Social Media Manager

Information:

This job is now closed

Job summary

The Social Media Manager will be part of wide community of service users at Imperial. Your main role will be social media outreach to engage service users in local activities or events. You will also be involved in co-designing local maternity care and supporting the delivery of the Maternity Transformation Programme in Northwest London.

Expressing an interest in applying?

For an informal discussion about the role please contact the MVP Co-chair Shervon Nichols and Sophie Johansen on imperialmaternityvoices@gmail.com

For informal conversation about Imperial College Healthcare Trust Maternity Services from a healthcare perspective, please contact Consultant Midwife Heidi Ottosen on Heidi.ottosen@nhs.net.

If you are interested in applying, please email Project Manager Elisa Iaschi on e.iaschi@nhs.net for an application package.

Main duties of the job

Maternity Voices partnership (MVP) is an NHS working group: A team of women, birth people and families and providers working together to review and contribute to the development of the local maternity care with Imperial College Healthcare Trust to ensure that every woman and birth person on the maternity pathway has a chance to have their voice heard about the service receiving through ICHT. MVPs are involved in their local communities represented in the local Maternity system in Northwest London.

The Social Media manager works in partnership with MVP chairs to organise, signpost and advertise events for women, birth people and families on social media platforms. This is to enhance the MVP network, access to services and opportunity to engage the public into maternity services.

The post is voluntary, but time is remunerated as described below. Minimum expectation is 3 days per month (22.5 hours).The Social Media Manager will work closely with the Co-Chairs and MVP lay members. They will share the responsibilities detailed below in the way that works best for the team, and in line with the Annual Work plan and budget.

About us

Working with the organisation

At Imperial College Healthcare we pride ourselves having extraordinary people, working with leading clinicians pushing boundaries in patient care. Volunteering with the MVP is an opportunity to become part of a vibrant team living our values - expert, kind, collaborative and aspirational to improve care for our service users enabling voice and engagement with local communities, who the Organisation serve.

Benefits of volunteering include career development, flexible working and wellbeing. The post with MVP remunerates time spent based on hourly rate.

Please note it is an operational requirement when visiting the Maternity sites to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place.

Obtaining a DBS will be part of the recruiting process and members of the MVP are bound by confidentiality clause similar to ensure privacy and safety of our service users.

Details

Date posted

11 August 2022

Pay scheme

Other

Salary

£20.57 an hour Please see advert for more information

Contract

Fixed term

Duration

24 months

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

C9290-22-9122

Job locations

Queen Charlotte's Hospital

London

W12 0HS


Job description

Job responsibilities

Role responsibilities:

Contact point

· Be the main contact person for all enquiries regarding events organised by the Maternity Voices Partnership and other community/NHS groups

· Regularly answer queries from the public and support advertising maternity events

Formal meetings

· Attend and occasional chair Trust meetings/ meeting with other community leaders and organisations

Community-based feedback sessions (when included in Annual plan)

· Assist in facilitation of community-based sessions covering Imperial College Healthcare NHS Trust

· Utilise social media platforms to attract service users to the MVP

· Advertisement on Eventbrite

· Logistics and selecting venues

· Welcoming and facilitation

Service User Reps

· Recruit and informally interview volunteer service user reps

· Induct new service user reps

· Offer ongoing support to service user reps

· Meet with service user reps up regularly to discuss recent feedback and roles for user reps

Set the agenda

· Plan and facilitate

Networking with other Maternity Voices Partnerships

· Actively network with relevant groups such as the MVP Chairs and Service User reps; London MVP chairs & Service Users Network; and National Maternity Voices

· Actively network with other MVP leaders in NW London and across London

· Actively participate in the Local Maternity System meetings for NW London

· Stay up to date with how other MVPs are running, and what works well elsewhere

Maternity Voices Representation

· Attend and contribute to relevant meetings and forums, such as patient experience meetings and working groups for improvement projects.

· Attend and contribute to regional and national maternity gatherings where voices of women and birth people need to be heard

Promotion

· Be involved with promoting the Maternity Voices Partnership to the public

· Be involved with promoting the Maternity Voices Partnership to the NHS staff – possibly writing for internal publications etc.

Action plan and annual report

· Organise and lead work agreed on the Work Plan, including delegating to other MVP members.

· Compile an Annual Report every year, to present to senior Trust management, commissioners, and relevant stakeholders.

Commitment required: Minimum 3 days per month (22.5hours)

Expenses

Remuneration expense terms and conditions can be found via Patient and Public Voice Partners. MVP Chairs and members contributing expert knowledge & feedback to the team are entitled to claim for full and half days via the Imperial NHS Professional Bank system as external members. Other expenses including (but not limited to) travel can be claimed (receipts and invoices) and reimbursed accordingly.

· Full day 7.5 hours (Hourly rate of £20.57)

· Half day 4 hours (Hourly rate of £20.57)

For example: Half Day claim may typically consist of a two-hour meeting, preparation, contribution, and follow-up actions.

Where individuals choose to get involved in ‘open access’ engagement opportunities, for example completing an online survey, attending a meeting in public or drop-in session, no financial support is offered. No expenses can be claimed.

You are expected to have web access and own an IT device such as computer, tablet or phone.

Job description

Job responsibilities

Role responsibilities:

Contact point

· Be the main contact person for all enquiries regarding events organised by the Maternity Voices Partnership and other community/NHS groups

· Regularly answer queries from the public and support advertising maternity events

Formal meetings

· Attend and occasional chair Trust meetings/ meeting with other community leaders and organisations

Community-based feedback sessions (when included in Annual plan)

· Assist in facilitation of community-based sessions covering Imperial College Healthcare NHS Trust

· Utilise social media platforms to attract service users to the MVP

· Advertisement on Eventbrite

· Logistics and selecting venues

· Welcoming and facilitation

Service User Reps

· Recruit and informally interview volunteer service user reps

· Induct new service user reps

· Offer ongoing support to service user reps

· Meet with service user reps up regularly to discuss recent feedback and roles for user reps

Set the agenda

· Plan and facilitate

Networking with other Maternity Voices Partnerships

· Actively network with relevant groups such as the MVP Chairs and Service User reps; London MVP chairs & Service Users Network; and National Maternity Voices

· Actively network with other MVP leaders in NW London and across London

· Actively participate in the Local Maternity System meetings for NW London

· Stay up to date with how other MVPs are running, and what works well elsewhere

Maternity Voices Representation

· Attend and contribute to relevant meetings and forums, such as patient experience meetings and working groups for improvement projects.

· Attend and contribute to regional and national maternity gatherings where voices of women and birth people need to be heard

Promotion

· Be involved with promoting the Maternity Voices Partnership to the public

· Be involved with promoting the Maternity Voices Partnership to the NHS staff – possibly writing for internal publications etc.

Action plan and annual report

· Organise and lead work agreed on the Work Plan, including delegating to other MVP members.

· Compile an Annual Report every year, to present to senior Trust management, commissioners, and relevant stakeholders.

Commitment required: Minimum 3 days per month (22.5hours)

Expenses

Remuneration expense terms and conditions can be found via Patient and Public Voice Partners. MVP Chairs and members contributing expert knowledge & feedback to the team are entitled to claim for full and half days via the Imperial NHS Professional Bank system as external members. Other expenses including (but not limited to) travel can be claimed (receipts and invoices) and reimbursed accordingly.

· Full day 7.5 hours (Hourly rate of £20.57)

· Half day 4 hours (Hourly rate of £20.57)

For example: Half Day claim may typically consist of a two-hour meeting, preparation, contribution, and follow-up actions.

Where individuals choose to get involved in ‘open access’ engagement opportunities, for example completing an online survey, attending a meeting in public or drop-in session, no financial support is offered. No expenses can be claimed.

You are expected to have web access and own an IT device such as computer, tablet or phone.

Person Specification

Qualifications

Essential

  • Please refer to Job description
Person Specification

Qualifications

Essential

  • Please refer to Job description

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Queen Charlotte's Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Queen Charlotte's Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Co Chair MVP

Sophie Johansen

imperialmaternityvoices@gmail.com

Details

Date posted

11 August 2022

Pay scheme

Other

Salary

£20.57 an hour Please see advert for more information

Contract

Fixed term

Duration

24 months

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

C9290-22-9122

Job locations

Queen Charlotte's Hospital

London

W12 0HS


Supporting documents

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