Job summary
This is an exciting opportunity to work at Sexual Health Hounslow as a BBV advisor and Pathway Coordinator for patients with reactive BBV result on testing in the Emergency Department (ED) within CWFT. The majority of these will be unexpected diagnoses so patients may require advice and support to encourage them to enter care.
The post holder will work with the health advisor team and clinical leads to ensure patients are receiving their results efficiently and they will be expected to provide health education, advice and support to patients following their diagnosis along the patient pathway into care.
Main duties of the job
- Manage the patient pathway for all patients with reactive blood bourne results who were tested in the ED department.
- provide support and health education for those patients identified as having a positive BBV result.
- Co-ordinate the scheduling of appointments for patients requiring attendance at Sexual Health Hounslow clinics.
- co-ordinate the tracking of the diagnostic/treatment pathway for patients with a reactive BBV result.
- Reporting if patients are being assessed in accordance with national targets for timeliness of treatment.
- Take a lead role in the organisation and management of the HBV and HCV MDT within Sexual Health Hounslow and the wider trust, ensuring the necessary documentation and results are available for discussion.
- To develop and maintain supportive and effective relationships with the ED team and the Hepatology teams in the hospital.
- To work with other service providers to re-engage people living with BBV into appropriate care.
- Liaise with patients to encourage them to enter care and to manage their pathway. Appropriately remind clients of their appointment to facilitate care where needed. This may include sending reminder letters or contacting patients by telephone, or text.
About us
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We're one of the best performing Trusts in the country. We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.
Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
Job description
Job responsibilities
Patient Pathway
- To manage the patient pathway for all patients with reactive blood bourne results who were tested in the ED department.
- To provide support and health education for those patients identified as having a positive BBV result.
- Co-ordinate the scheduling of appointments for patients requiring attendance at Sexual Health Hounslow clinics.
- To co-ordinate the tracking of the diagnostic/treatment pathway for patients with a reactive BBV result.
- Reporting if patients are being assessed in accordance with national targets for timeliness of treatment.
- Take a lead role in the organisation and management of the HBV and HCV MDT within Sexual Health Hounslow and the wider trust, ensuring the necessary documentation and results are available for discussion.
- To develop and maintain supportive and effective relationships with the ED team and the Hepatology teams in the hospital.
- To work with other service providers to re-engage people living with BBV into appropriate care.
- Liaise with patients to encourage them to enter care and to manage their pathway. Appropriately remind clients of their appointment to facilitate care where needed. This may include sending reminder letters or contacting patients by telephone, or text.
- To identify patient risk and work with patients in promoting a healthier lifestyles and risk reduction.
- To lead the development and implementation of contact tracing for patients with a positive BBV result if necessary, developing protocols and materials to support this project.
Education and Training
- To support the provision of education and support to clinicians in the ED to ensure a high uptake of BBV testing within the department.
- Utilise reports of testing number in ED to identify specific training needs across the ED departments.
- To provide regular updates regarding the project to Sexual Health Hounslow and Hepatology department.
Data and Reporting
- To undertake regular audits of BBV testing within the ED.
- Data collection and regular reporting of the linkage into treatment for patients with a positive BBV test.
- To be responsible for tracking monitoring/treatment pathway for BBV patients.
- Monitoring whether patients are being treated in accordance with any local or national targets for timeliness of treatment.
- Collate reports and updates for the clinical leads when requested.
Training and personal development
- To employ a pro-active approach to good team working, including being able to cover the responsibilities of colleagues in similar roles within the health advisor team and across site where needed.
- To collaborate with clinical lead, senior health advisor and Hepatology teams to promote service improvement and development.
- To attend relevant meetings and represent data quality as requested.
- To ensure skills and knowledge are up-to-date and relevant to the role.
- To follow relevant Trust policies and professional codes and to maintain registration where this is a requirement of the role.
- To participate in planned training events and to attend all mandatory training sessions as requested.
Please see attached job description for more information on the roles and responsibilities of the post holder.
Job description
Job responsibilities
Patient Pathway
- To manage the patient pathway for all patients with reactive blood bourne results who were tested in the ED department.
- To provide support and health education for those patients identified as having a positive BBV result.
- Co-ordinate the scheduling of appointments for patients requiring attendance at Sexual Health Hounslow clinics.
- To co-ordinate the tracking of the diagnostic/treatment pathway for patients with a reactive BBV result.
- Reporting if patients are being assessed in accordance with national targets for timeliness of treatment.
- Take a lead role in the organisation and management of the HBV and HCV MDT within Sexual Health Hounslow and the wider trust, ensuring the necessary documentation and results are available for discussion.
- To develop and maintain supportive and effective relationships with the ED team and the Hepatology teams in the hospital.
- To work with other service providers to re-engage people living with BBV into appropriate care.
- Liaise with patients to encourage them to enter care and to manage their pathway. Appropriately remind clients of their appointment to facilitate care where needed. This may include sending reminder letters or contacting patients by telephone, or text.
- To identify patient risk and work with patients in promoting a healthier lifestyles and risk reduction.
- To lead the development and implementation of contact tracing for patients with a positive BBV result if necessary, developing protocols and materials to support this project.
Education and Training
- To support the provision of education and support to clinicians in the ED to ensure a high uptake of BBV testing within the department.
- Utilise reports of testing number in ED to identify specific training needs across the ED departments.
- To provide regular updates regarding the project to Sexual Health Hounslow and Hepatology department.
Data and Reporting
- To undertake regular audits of BBV testing within the ED.
- Data collection and regular reporting of the linkage into treatment for patients with a positive BBV test.
- To be responsible for tracking monitoring/treatment pathway for BBV patients.
- Monitoring whether patients are being treated in accordance with any local or national targets for timeliness of treatment.
- Collate reports and updates for the clinical leads when requested.
Training and personal development
- To employ a pro-active approach to good team working, including being able to cover the responsibilities of colleagues in similar roles within the health advisor team and across site where needed.
- To collaborate with clinical lead, senior health advisor and Hepatology teams to promote service improvement and development.
- To attend relevant meetings and represent data quality as requested.
- To ensure skills and knowledge are up-to-date and relevant to the role.
- To follow relevant Trust policies and professional codes and to maintain registration where this is a requirement of the role.
- To participate in planned training events and to attend all mandatory training sessions as requested.
Please see attached job description for more information on the roles and responsibilities of the post holder.
Person Specification
Experience
Essential
- Knowledge and understanding of hepatitis B and C infection
- Demonstrate the ability to deal with difficult and challenging situations
- Competent in Microsoft Office; including Word, Excel and Access
Desirable
- Knowledge of relevant medical terminology and experience of an administrative role within a clinical setting
Person Specification
Experience
Essential
- Knowledge and understanding of hepatitis B and C infection
- Demonstrate the ability to deal with difficult and challenging situations
- Competent in Microsoft Office; including Word, Excel and Access
Desirable
- Knowledge of relevant medical terminology and experience of an administrative role within a clinical setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).