Job summary
An opportunity has arisen for someone to join the MQAS team on a 12 month contract.
You will support the MQAS and senior management team, ensuring administrative support in the implementation of both local and national maternity quality improvement and risk requirements.
Main duties of the job
The post holder will provide support to the MQAS, Quality Improvement and senior maternity management team to ensure administrative support is provided to support the implementation of both local and national maternity quality improvement and risk requirements.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Provide comprehensive administrative support to the MQAS, Guidelines lead, Quality Improvement team and maternity management team.
Prioritise and manage workload without direct supervision, provide a high quality secretarial and administrative service.
Provide administrative support to the MQAS, joint MQAS, Labour ward coordinators & Maternity Guideline Group meetings ensuring that agendas and papers are sent in advance of meetings and to produce minutes, which are of a high quality and distributed within an agreed timeframe. To assist with additional meetings and debriefs as needed.
To coordinate the maternity forum agenda, set up the meetings, send out reminders, papers etc. and take the minutes.
Work with the MQAS team to assist in the maintenance of the Maternity Risk Register.
To produce monthly Datix reports and adhoc reports as needed for MQAS and management teams.
Upload relevant documents to Datix following conclusion of serious incident investigations.
Provide administrative support in the investigation of adverse local incidents & patient safety incidents (PSIs) under the Patient Safety Incident Response Framework (PSIRF). This will include locating and scanning patient notes, downloading patient records from Cerner, K2 and Badgernet, organising electronic folders, producing & sending patient correspondence letters and ensuring that all relevant papers are available within the agreed deadlines. There will also be a requirement to liaise with the patient/relative/carer involved e.g. to arrange meetings, take messages, post investigation reports etc.
Please see attached job description and person specification to this advert for further details.
Job description
Job responsibilities
Provide comprehensive administrative support to the MQAS, Guidelines lead, Quality Improvement team and maternity management team.
Prioritise and manage workload without direct supervision, provide a high quality secretarial and administrative service.
Provide administrative support to the MQAS, joint MQAS, Labour ward coordinators & Maternity Guideline Group meetings ensuring that agendas and papers are sent in advance of meetings and to produce minutes, which are of a high quality and distributed within an agreed timeframe. To assist with additional meetings and debriefs as needed.
To coordinate the maternity forum agenda, set up the meetings, send out reminders, papers etc. and take the minutes.
Work with the MQAS team to assist in the maintenance of the Maternity Risk Register.
To produce monthly Datix reports and adhoc reports as needed for MQAS and management teams.
Upload relevant documents to Datix following conclusion of serious incident investigations.
Provide administrative support in the investigation of adverse local incidents & patient safety incidents (PSIs) under the Patient Safety Incident Response Framework (PSIRF). This will include locating and scanning patient notes, downloading patient records from Cerner, K2 and Badgernet, organising electronic folders, producing & sending patient correspondence letters and ensuring that all relevant papers are available within the agreed deadlines. There will also be a requirement to liaise with the patient/relative/carer involved e.g. to arrange meetings, take messages, post investigation reports etc.
Please see attached job description and person specification to this advert for further details.
Person Specification
Education & Qualifications
Essential
- Academic qualification , NVQ 4, BTECor equivalent to diploma level
- RSA / NVQ 4 in Secretarial Studies / Business Administration or equivalent knowledge and experience. RSA / NVQ 4 in Secretarial Studies / Business Administration or equivalent knowledge and experience.
Experience
Essential
- NHS experience as a band 3 administrator
- Working with an multi professional team
- Communication with women and families
- Using virtual platforms to facilitate meetings
Skills & Knowledge
Essential
- Proficient in Microsoft Office applications including Word, Excel, Power Point. Able to prepare presentations in Powerpoint.
- Demonstrates attention to detail and accuracy
- Self-motivated
- Ability to use maternity database/ IT systems
- Able to work on own initiative being aware of role boundaries
- Excellent organisational & prioritising skills
- Well-developed interpersonal and written and verbal communication skills
- Understand Information governance/ confidentiality
- Able to organize and document meetings
Desirable
- Understand basic maternity terminology
Person Specification
Education & Qualifications
Essential
- Academic qualification , NVQ 4, BTECor equivalent to diploma level
- RSA / NVQ 4 in Secretarial Studies / Business Administration or equivalent knowledge and experience. RSA / NVQ 4 in Secretarial Studies / Business Administration or equivalent knowledge and experience.
Experience
Essential
- NHS experience as a band 3 administrator
- Working with an multi professional team
- Communication with women and families
- Using virtual platforms to facilitate meetings
Skills & Knowledge
Essential
- Proficient in Microsoft Office applications including Word, Excel, Power Point. Able to prepare presentations in Powerpoint.
- Demonstrates attention to detail and accuracy
- Self-motivated
- Ability to use maternity database/ IT systems
- Able to work on own initiative being aware of role boundaries
- Excellent organisational & prioritising skills
- Well-developed interpersonal and written and verbal communication skills
- Understand Information governance/ confidentiality
- Able to organize and document meetings
Desirable
- Understand basic maternity terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Queen Mary Maternity Unit, West Middlesex University Hospital
Twickenham Road
London
TW7 6AF
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)