Job summary
Healthcare Assistants are a vital part of the team that support the staff and patients in wards and departments throughout the hospital. Working under the supervision of qualified nursing/ midwifery staff, healthcare assistants carry out a wide range of duties to care for, support, and provide information to patients and their families and their responsibilities can be very varied depending upon the area in which the person is employed. The healthcare assistant can undertake a range of roles within their overall job and their level of responsibility will be appropriate/ commensurate to the level of knowledge and skills they have acquired.
The attitude and behavior of a healthcare assistant is essential. Suitable candidates for the role are friendly, caring and sensitive individuals, who are able to offer social stimulation as well as care to the patients they tend. They will also demonstrate the Trust values - kindness, Respect, safety and Excellence - in all aspects of their role.
Main duties of the job
The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. The individual must provide a patient centered approach and will be expected to uphold and maintain the standards of care to support a culture of compassionate care. The post holder will also work closely with the administration staff to provide additional administrative support to the service as required.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Clinical:
Under indirect supervision assist with the delivery of care for a cohort of patients as identified by the Registered Nurse/ Midwife.
Assist patients with their care needs as required reporting any change in the patients condition to the registered nurse/ midwife.
Work with the Registered Nurse/ Midwife and other health professionals with the mobilization or transfer of patients.
Demonstrate awareness of patients in pain and discomfort and report any changes in the patients condition to the registered Nurse/ Midwife.
Demonstrate an awareness of patients dietary needs, delivering meals, providing patients with drinks where necessary and providing assistance with eating and drinking if required.
Demonstrate an understanding of the different needs of individual patients and their carers/ families.
Demonstrate an awareness of vulnerable patients and their safe guarding needs.
Under indirect supervision, take and record the patients Vital signs as required and inform the registered nurse/ midwife of any changes in the patients condition.
Work with the patients to support their elimination needs recording quantities and frequency on the relevant documentation charts as prescribed by the Registered Nurse/ Midwife.
Please see attached job description and person specification to this advert for further details.
Job description
Job responsibilities
Clinical:
Under indirect supervision assist with the delivery of care for a cohort of patients as identified by the Registered Nurse/ Midwife.
Assist patients with their care needs as required reporting any change in the patients condition to the registered nurse/ midwife.
Work with the Registered Nurse/ Midwife and other health professionals with the mobilization or transfer of patients.
Demonstrate awareness of patients in pain and discomfort and report any changes in the patients condition to the registered Nurse/ Midwife.
Demonstrate an awareness of patients dietary needs, delivering meals, providing patients with drinks where necessary and providing assistance with eating and drinking if required.
Demonstrate an understanding of the different needs of individual patients and their carers/ families.
Demonstrate an awareness of vulnerable patients and their safe guarding needs.
Under indirect supervision, take and record the patients Vital signs as required and inform the registered nurse/ midwife of any changes in the patients condition.
Work with the patients to support their elimination needs recording quantities and frequency on the relevant documentation charts as prescribed by the Registered Nurse/ Midwife.
Please see attached job description and person specification to this advert for further details.
Person Specification
Experience
Essential
- Demonstrate experience within a care role/setting and/or experience providing customer care
- Evidence of continuing development
Desirable
- NHS experience in relevant specific area/department
- Working within a multi-disciplinary team
Education & Qualification
Essential
- NVQ level 2/ QCF/Apprenticeship or equivalent Diploma
- Demonstrable literacy and numeracy skills
Desirable
- Communication qualification / skill
Skills & Knowledge
Essential
- Advanced Caring skills and knowledge
- Ability to provide individualized care and empathy
- Demonstrates the knowledge of the importance of confidentiality / privacy and dignity
- Able to communicate effectively with patients, relatives and multi-disciplinary team
- Keyboard/IT clerical skills
- Ability to work in a team
- Ability to competently organise and carry out designated work load within scope of previous training
- Housekeeping skills
- Able to demonstrate knowledge of equality and diversity
Personal Qualities
Essential
- Demonstrating values of safety, respect, kindness and excellence
- Enthusiastic and motivated
- Flexibility in shift and working patterns to meet the need of the service
- Approachable, respectful, supportive adaptable
Person Specification
Experience
Essential
- Demonstrate experience within a care role/setting and/or experience providing customer care
- Evidence of continuing development
Desirable
- NHS experience in relevant specific area/department
- Working within a multi-disciplinary team
Education & Qualification
Essential
- NVQ level 2/ QCF/Apprenticeship or equivalent Diploma
- Demonstrable literacy and numeracy skills
Desirable
- Communication qualification / skill
Skills & Knowledge
Essential
- Advanced Caring skills and knowledge
- Ability to provide individualized care and empathy
- Demonstrates the knowledge of the importance of confidentiality / privacy and dignity
- Able to communicate effectively with patients, relatives and multi-disciplinary team
- Keyboard/IT clerical skills
- Ability to work in a team
- Ability to competently organise and carry out designated work load within scope of previous training
- Housekeeping skills
- Able to demonstrate knowledge of equality and diversity
Personal Qualities
Essential
- Demonstrating values of safety, respect, kindness and excellence
- Enthusiastic and motivated
- Flexibility in shift and working patterns to meet the need of the service
- Approachable, respectful, supportive adaptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.