Job summary
We are looking for a motivated individual to provide clinic coordination for our HIV peer support service which covers 4 of Chelsea and Westminster Hospital Foundation Trust's HIV outpatient clinics, (Kobler Clinic,10 Hammersmith Broadway,56DS and Twickenham House) as well as Ron Johnson ward.
The role will involve working collaboratively with staff and services across clinical settings, enabling patients to access holistic and effective HIV Peer Support to improve their health and wellbeing.
Youwill be an integral member of the cross directorate HIV MDT and be being able to communicate the voice of our service users, and allowing this to inform decision making.
You will play a key role in linking in with external 3rd sector partnership work around Getting to Zero and Fast-Track Cities London.
Main duties of the job
To provide clinic coordination for HIV peer support across Chelsea and Westminster Hospital Foundation Trust's (CWHFT) HIV outpatients clinics and Ron Johnson Ward.
The role will involve working collaboratively with staff and services across clinical settings, enabling patients to access holistic and effective HIV Peer Support to improve their health and wellbeing.
The post holder will be an integral member of the cross directorate MDT, being able to communicate the voice of our service users, and allowing this to inform decision making.
They will play a key role in linking in with external 3rd sector partnership colleagues in the Fast-Track Cities Getting to Zero (GTZ) Collaborative
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Clinical
Co-ordinate internal clinic referrals for people living with HIV(PLWH).
Work with project partners and cross directorate HIV MDTs where appropriate to ensure referred patients are linked directly into peer support.
Assist in re-engaging and supporting those patients who have disengaged from care
Providing a wellbeing assessment for new patients engaging in HIV care and those who are re-engaging in care. Working with patients to create a support plan to address any needs identified
Where necessary make relevant referrals to other CWHFT services, including any safeguarding, mental health or social care needs
Provision of direct casework support for people presenting with complex needs
Making external referrals to specialist agencies as appropriate.
Assigning patients with peer mentors, when appropriate.
Providing basic information on living well with HIV and its treatment
Supporting patients to effectively access healthcare services at CWHFT and externally, including GPs
Continual assessment of progress towards meeting clients needs
Work collaboratively within the MDT, as an integral part of all HIV clinics at CWHFT sites and with all the partnering organisations
Actively participate in individual and team supervision and staff and team meetings as required
Job description
Job responsibilities
Clinical
Co-ordinate internal clinic referrals for people living with HIV(PLWH).
Work with project partners and cross directorate HIV MDTs where appropriate to ensure referred patients are linked directly into peer support.
Assist in re-engaging and supporting those patients who have disengaged from care
Providing a wellbeing assessment for new patients engaging in HIV care and those who are re-engaging in care. Working with patients to create a support plan to address any needs identified
Where necessary make relevant referrals to other CWHFT services, including any safeguarding, mental health or social care needs
Provision of direct casework support for people presenting with complex needs
Making external referrals to specialist agencies as appropriate.
Assigning patients with peer mentors, when appropriate.
Providing basic information on living well with HIV and its treatment
Supporting patients to effectively access healthcare services at CWHFT and externally, including GPs
Continual assessment of progress towards meeting clients needs
Work collaboratively within the MDT, as an integral part of all HIV clinics at CWHFT sites and with all the partnering organisations
Actively participate in individual and team supervision and staff and team meetings as required
Person Specification
Experience and qualifications
Essential
- Extensive experience of working within health and social care services, including voluntary sector services, current experience of providing Peer Support to people with HIV or other vulnerable people (formally or informally)
- Relevant qualification in Peer Mentor training/Project management
- Extensive experience of working collaboratively with the HIV voluntary and community sector and/or NHS agencies
- Experience of providing complex HIV Peer support casework
- Evidence of working with staff from different professional disciplines
- Experience in effective change management
- Experience of leadership and supervisory skills
- Experience of project management within the voluntary/3rd sector
Desirable
- Experience of using NHS based EPR systems
Skills and knowledge
Essential
- Knowledge of HIV related issues.Highly developed communication skills and ability to convey complex and sensitive information to others Demonstrates an in depth knowledge of specialty
- Strong oral and written communication skills; ability to listen; ability to organise conflicting priorities and work on own initiative
- Good understanding of health and social care, voluntary and statutory services in the UK. Excellent understanding of HIV related issues and needs of people living with HIV
- Excellent IT skills including Word/Excel
- Experience of supervisory skills
- Excellent standards of written/verbal communication
- Ability to work efficiently under pressure, manage competing priorities and an unpredictable workload
- Excellent IT skills including Word/Excel including well developed presentation skills
- Able to support patients around cultural, sexuality and gender sensitive issues
- Effective time management and prioritisation skills
- Case load management skills
Person Specification
Experience and qualifications
Essential
- Extensive experience of working within health and social care services, including voluntary sector services, current experience of providing Peer Support to people with HIV or other vulnerable people (formally or informally)
- Relevant qualification in Peer Mentor training/Project management
- Extensive experience of working collaboratively with the HIV voluntary and community sector and/or NHS agencies
- Experience of providing complex HIV Peer support casework
- Evidence of working with staff from different professional disciplines
- Experience in effective change management
- Experience of leadership and supervisory skills
- Experience of project management within the voluntary/3rd sector
Desirable
- Experience of using NHS based EPR systems
Skills and knowledge
Essential
- Knowledge of HIV related issues.Highly developed communication skills and ability to convey complex and sensitive information to others Demonstrates an in depth knowledge of specialty
- Strong oral and written communication skills; ability to listen; ability to organise conflicting priorities and work on own initiative
- Good understanding of health and social care, voluntary and statutory services in the UK. Excellent understanding of HIV related issues and needs of people living with HIV
- Excellent IT skills including Word/Excel
- Experience of supervisory skills
- Excellent standards of written/verbal communication
- Ability to work efficiently under pressure, manage competing priorities and an unpredictable workload
- Excellent IT skills including Word/Excel including well developed presentation skills
- Able to support patients around cultural, sexuality and gender sensitive issues
- Effective time management and prioritisation skills
- Case load management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.