Blood Borne Virus Referral Coordinator

Job description

Job responsibilities

Patient Pathway

• To manage the patient pathway for all patients with reactive blood bourne results who were tested in the ED department.
• To provide support and health education for those patients identified as having a positive BBV result.
• Co-ordinate the scheduling of appointments for patients requiring attendance at Sexual Health Hounslow clinics.
• To co-ordinate the tracking of the diagnostic/treatment pathway for patients with a reactive BBV result.
• Reporting if patients are being assessed in accordance with national targets for timeliness of treatment.
• Take a lead role in the organisation and management of the HBV and HCV MDT within Sexual Health Hounslow and the wider trust, ensuring the necessary documentation and results are available for discussion.
• To develop and maintain supportive and effective relationships with the ED team and the Hepatology teams in the hospital.
• To work with other service providers to re-engage people living with BBV into appropriate care.
• Liaise with patients to encourage them to enter care and to manage their pathway. Appropriately remind clients of their appointment to facilitate care where needed. This may include sending reminder letters or contacting patients by telephone, or text.
• To identify patient risk and work with patients in promoting a healthier lifestyles and risk reduction.
• To lead the development and implementation of contact tracing for patients with a positive BBV result if necessary, developing protocols and materials to support this project.

Education and Training

• To support the provision of education and support to clinicians in the ED to ensure a high uptake of BBV testing within the department.
• Utilise reports of testing number in ED to identify specific training needs across the ED departments.
• To provide regular updates regarding the project to Sexual Health Hounslow and Hepatology department.

Data and Reporting

• To undertake regular audits of BBV testing within the ED.
• Data collection and regular reporting of the linkage into treatment for patients with a positive BBV test.
• To be responsible for tracking monitoring/treatment pathway for BBV patients.
• Monitoring whether patients are being treated in accordance with any local or national targets for timeliness of treatment.
• Collate reports and updates for the clinical leads when requested.

Training and personal development

• To employ a pro-active approach to good team working, including being able to cover the responsibilities of colleagues in similar roles within the health advisor team and across site where needed.
• To collaborate with clinical lead, senior health advisor and Hepatology teams to promote service improvement and development.
• To attend relevant meetings and represent data quality as requested.
• To ensure skills and knowledge are up-to-date and relevant to the role.
• To follow relevant Trust policies and professional codes and to maintain registration where this is a requirement of the role.
• To participate in planned training events and to attend all mandatory training sessions as requested.

Please see attached job description for more information on the roles and responsibilities of the post holder.

Person Specification

Education and qualifications

Essential

• Relevant degree qualification and/or equivalent experience

Desirable

• Training in motivational interview/counselling training

Experience

Essential

• Knowledge and understanding of hepatitis B and C infection
• Must be able to prioritise own work effectively
• Demonstrate the ability to deal with difficult and challenging situations
• Experience of working innovatively both autonomously and in a team
• Competent in Microsoft Office; including Word, Excel and Access

Desirable

• Knowledge of health inequalities and hard to reach populations including those with English as a second language
• Previous experience of 1:1 work with clients in a Health promotion context
• Experience of motivating and engaging staff and patients
• Experience of working in a Public Health context
• Experience of working in Health promotion and partner notification
• Experience of using models of Risk reduction/Behaviour change with clients
• Experience of health promotion and harm reduction across diverse communities
• Previous experience of undertaking Clinical Audit/Research
• Minimum of 12 months NHS experience or other public/ third sector organisations
• Ability to extract and analyse data to deliver outcomes
• Knowledge of relevant medical terminology and experience of an administrative role within a clinical setting

Skills and knowledge

Essential

• Excellent verbal and written communication skills
• Must have the ability to communicate with people on sensitive subjects in a non-judgmental way
• Good knowledge of the principles and practice around Partner Notification.
• To have knowledge / experience of working with local health services
• Evidence of effective team working within the local team and wider multi-professional working
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Ability to priorities and plan own workload to meet deadlines and competing demands

Desirable

• To have a good clinical knowledge of HBV and HCV

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Sexual Health Hounslow

Hounslow

TW7 6AF

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)