Job summary
This is an exciting opportunity to join our Private patients speciality, based in an NHS Hospital, which includes both medical, surgical and elective patients. private Patients encompasses both inpatient and outpatient activity. The post holder will be responsible for overseeing and ensuring that a 5 star level of service is provided to all patients, offering and developing staff to provide all UK and International patients a bespoke and unique patient experience.
Main duties of the job
To be responsible for the overall management of the clinical area and the professional development of staff within that area. The Sister/Charge Nurse will provide advice and support to the whole multidisciplinary team in caring for patients. The Sister/Charge Nurse will be expected to maintain high standards of care and be accountable for auditing those standards. The post holder will liaise closely with colleagues in managing the provision of beds and staffing including managing the Private Patient elective list. The post holder will be responsible for overseeing and ensuring a 5 star level of service is provided to all patients, offering and developing staff to provide all UK and International patients a bespoke and unique patient experience. The post holder will be responsible for maintaining a suitable and safe environment for patients and staff. On occasion the post holder will deputise for the Lead Nurse in their absence.
Please see attached job description and person specification to this advert for further details.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Job description
Job responsibilities
- To be responsible for the provision of nursing care on the ward 24 hours a day.
- Recruit and retain a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff.
- Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.
- Ensure that all staff in the area undergoes an annual appraisal and have a personal development plan (PDP). Collate all staffs PDPs in order to identify and plan the educational needs of the area.
- Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Lead Nurse.
- Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trusts objectives.
- Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Lead Nurse.
- Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
- To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.
- Ensure the areas team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.
- To participate in meetings and project work as identified and delegated by the Lead Nurse, Head of Operations, Service Managers and General Manager.
- Deputise and act up for the Lead Nurse if required.
- To investigate and respond to informal and formal complaints in a timely manner
Please see attached job description and person specification to this advert for further details.
Job description
Job responsibilities
- To be responsible for the provision of nursing care on the ward 24 hours a day.
- Recruit and retain a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff.
- Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.
- Ensure that all staff in the area undergoes an annual appraisal and have a personal development plan (PDP). Collate all staffs PDPs in order to identify and plan the educational needs of the area.
- Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Lead Nurse.
- Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trusts objectives.
- Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Lead Nurse.
- Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
- To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.
- Ensure the areas team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.
- To participate in meetings and project work as identified and delegated by the Lead Nurse, Head of Operations, Service Managers and General Manager.
- Deputise and act up for the Lead Nurse if required.
- To investigate and respond to informal and formal complaints in a timely manner
Please see attached job description and person specification to this advert for further details.
Person Specification
Education and qualifications
Essential
- Registered Nurse
- Post registration education
- Completed, or willing to undertake, a management qualification or have extensive management experience
- Mentorship course or equivalent
Desirable
- Pre op assessment experience
- Customer Care course
- Critical Care Qualification
- Palliative Care course
Experience
Essential
- Substantial experience at a Band 6 level
- Team management and development experience
- Recruitment, selection and retention experience
- Mentorship, preceptorship, assessment and appraisal of a variety of qualified, unqualified and training staff
- Customer care experience
- Experience caring for both general medical and surgical patients
Skills and knowledge
Essential
- Ability to demonstrate initiative
- Excellent communication skills. Approachable & polite
- IT skills
- Ability to plan and prioritise own and others workload
- A thorough understanding of Private Patients and Trust performance targets
- Evidence of ability to work collaboratively in a multidisciplinary team
- Ability to manage change effectively
Desirable
- Knowledge and understanding of human resource management in practice
- Ability to manage a budget effectively and efficiently
Person Specification
Education and qualifications
Essential
- Registered Nurse
- Post registration education
- Completed, or willing to undertake, a management qualification or have extensive management experience
- Mentorship course or equivalent
Desirable
- Pre op assessment experience
- Customer Care course
- Critical Care Qualification
- Palliative Care course
Experience
Essential
- Substantial experience at a Band 6 level
- Team management and development experience
- Recruitment, selection and retention experience
- Mentorship, preceptorship, assessment and appraisal of a variety of qualified, unqualified and training staff
- Customer care experience
- Experience caring for both general medical and surgical patients
Skills and knowledge
Essential
- Ability to demonstrate initiative
- Excellent communication skills. Approachable & polite
- IT skills
- Ability to plan and prioritise own and others workload
- A thorough understanding of Private Patients and Trust performance targets
- Evidence of ability to work collaboratively in a multidisciplinary team
- Ability to manage change effectively
Desirable
- Knowledge and understanding of human resource management in practice
- Ability to manage a budget effectively and efficiently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).