Job summary
Sexual Health Hounslow are looking to recruit a motivated and enthusiastic individual to join their Health Advising Team as a Band 5 Senior Health Adviser Assistant on a fixed term 12 month contract.
If you are motivated, enthusiastic, have good communication and interpersonal skills, and are looking to work in an innovative environment with a diverse and interesting population, please see the attached job description and person specification.
Successful applicants will be able to demonstrate they meet the essential criteria in the person specification in their application and, if shortlisted, at interview.
For an informal visit or for further information about the post please contact Arshia Tavender arshia.tavender@nhs.net
Main duties of the job
The Senior Health Adviser Assistant will be the point of contact for recalling patients diagnosed with Sexually Transmitted Infections requiring treatment or follow up or partner notification to ensure the attendance and treatment of contacts.
- To manage the results notification service offered to patients.
- To liaise with the laboratory provider(s) and follow up any results problems or queries.
- To undertake telephone discussions with patients diagnosed with sexually transmitted infections, including HIV, to provide information, health education, risk reduction and support by telephone.
- To undertake partner notification discussions with patients, face to face and on the phone, undertaking provider referral if required.
- To respond to patients in crisis when they ring the health advisers and assess and refer on where appropriate.
- To take on project and audit work as negotiated with the Senior Health Adviser.
- The post will also have a clinical component and the post holder will be required to undertake asymptomatic sexual health screens including venepuncture, point of care HIV tests and to administer treatment to clients with uncomplicated asymptomatic chlamydia and LGV.
About us
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We're one of the best performing Trusts in the country. We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.
Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
Job description
Job responsibilities
CLINICAL PRACTICE
- To assess individual patient needs and requirements without supervision
- To be competent in the following, with appropriate training:
- Venepuncture
- Point of care testing
- Asymptomatic screening
- Sexual history taking
- Administering Doxycycline or Azithromycin for the treatment of uncomplicated chlamydia or LGV.
- To facilitate effective communication with the multi-disciplinary team to ensure appropriate input into patient care discussions
- To provide information to patients diagnosed with a sexually transmitted infection: how they are acquired, transmitted and treated
- To provide effective partner notification to ensure contact(s) attendance and treatment as detailed in the PN policy
- To take an active part in the development and implementation of clinical audit and research
- To maintain clear and accurate documentation in line with unit and Trust standards
- To be aware of all the Directorate and Trust Policies and Guidelines and ensure all actions are carried out accordingly
- To demonstrate counselling skills, including pre and post HIV antibody test counselling
- To order investigations and provide test results to patients as per clinic protocol
- To work in an outreach setting or at any of the clinic sites, as required
- Advise on the promotion of health and the prevention of illness, with particular reference to smoking cessation, diet, immunization and sexually transmitted diseases and HIV
- Assess and supports patients with adherence and understanding of their medication
- To ensure patients are followed up adequately if they need to re-attend for results, treatment or review by letter, phone or through GP or other means.
- To assist the Recall Health Advisor with the provision of the text results service, result hardcopies, positive lab sheets and recall diary: ensuring that patients with untreated infections are recalled and treated patients are followed up.
- To answer result queries from patients referring to senior colleagues as and when required.
MANAGEMENT
- To investigate and immediately report complaints, accidents, incidents and losses, in accordance with Trust Policy
- To be aware of the current procedures in case of cardiac arrest, fire, flood, and major incident and Attend annual mandatory training in accordance with Trust Policy
- Maintain confidentiality and security of patients attending the clinic in accordance with the Data Protection Act and the Venereal Diseases Regulation 1974
- To liaise with the laboratory provider(s) and follow up any results problems or queries.
- To support the Recall Health Adviser as required
- To take an active part in the development and implementation of clinical audit and research
EDUCATION
- To assist in the ongoing development of the clinic as an effective learning environment
- To take an active role in the identification of facilitation of the educational needs of junior members of staff and students
- To incorporate research and audit findings into clinical practice
- To be competent in sexual health promotion and education
- To undertake relevant professional development as discussed within a yearly appraisal with their Manager
- Be aware of current research and developments in HIV, sexual health, contraception and related issues and ensure that practice is evidence based
PROFESSIONAL RESPONSIBILITIES
- To promote a sensitive and caring approach to patients, visitors and colleagues
- To ensure communications with patients and their relative are supportive an informative with due regard to confidentiality
- To be responsible for and demonstrate own personal professional development and maintain up to date clinical skills
- To be prepared to work flexible hours across Sexual Health Hounslow locations to meet the needs of the Health Advising team and the service as a whole
- To recognize clinical and professional limitations and seek advice from senior colleagues as necessary
- To undertake relevant professional development as discussed within a yearly appraisal with their Manager
- Be aware of current research and developments in HIV, sexual health, contraception and related issues and ensure that practice is evidence based
Job description
Job responsibilities
CLINICAL PRACTICE
- To assess individual patient needs and requirements without supervision
- To be competent in the following, with appropriate training:
- Venepuncture
- Point of care testing
- Asymptomatic screening
- Sexual history taking
- Administering Doxycycline or Azithromycin for the treatment of uncomplicated chlamydia or LGV.
- To facilitate effective communication with the multi-disciplinary team to ensure appropriate input into patient care discussions
- To provide information to patients diagnosed with a sexually transmitted infection: how they are acquired, transmitted and treated
- To provide effective partner notification to ensure contact(s) attendance and treatment as detailed in the PN policy
- To take an active part in the development and implementation of clinical audit and research
- To maintain clear and accurate documentation in line with unit and Trust standards
- To be aware of all the Directorate and Trust Policies and Guidelines and ensure all actions are carried out accordingly
- To demonstrate counselling skills, including pre and post HIV antibody test counselling
- To order investigations and provide test results to patients as per clinic protocol
- To work in an outreach setting or at any of the clinic sites, as required
- Advise on the promotion of health and the prevention of illness, with particular reference to smoking cessation, diet, immunization and sexually transmitted diseases and HIV
- Assess and supports patients with adherence and understanding of their medication
- To ensure patients are followed up adequately if they need to re-attend for results, treatment or review by letter, phone or through GP or other means.
- To assist the Recall Health Advisor with the provision of the text results service, result hardcopies, positive lab sheets and recall diary: ensuring that patients with untreated infections are recalled and treated patients are followed up.
- To answer result queries from patients referring to senior colleagues as and when required.
MANAGEMENT
- To investigate and immediately report complaints, accidents, incidents and losses, in accordance with Trust Policy
- To be aware of the current procedures in case of cardiac arrest, fire, flood, and major incident and Attend annual mandatory training in accordance with Trust Policy
- Maintain confidentiality and security of patients attending the clinic in accordance with the Data Protection Act and the Venereal Diseases Regulation 1974
- To liaise with the laboratory provider(s) and follow up any results problems or queries.
- To support the Recall Health Adviser as required
- To take an active part in the development and implementation of clinical audit and research
EDUCATION
- To assist in the ongoing development of the clinic as an effective learning environment
- To take an active role in the identification of facilitation of the educational needs of junior members of staff and students
- To incorporate research and audit findings into clinical practice
- To be competent in sexual health promotion and education
- To undertake relevant professional development as discussed within a yearly appraisal with their Manager
- Be aware of current research and developments in HIV, sexual health, contraception and related issues and ensure that practice is evidence based
PROFESSIONAL RESPONSIBILITIES
- To promote a sensitive and caring approach to patients, visitors and colleagues
- To ensure communications with patients and their relative are supportive an informative with due regard to confidentiality
- To be responsible for and demonstrate own personal professional development and maintain up to date clinical skills
- To be prepared to work flexible hours across Sexual Health Hounslow locations to meet the needs of the Health Advising team and the service as a whole
- To recognize clinical and professional limitations and seek advice from senior colleagues as necessary
- To undertake relevant professional development as discussed within a yearly appraisal with their Manager
- Be aware of current research and developments in HIV, sexual health, contraception and related issues and ensure that practice is evidence based
Person Specification
Essential
Essential
- Trust Values Putting patients firstE Responsive to, and supportive of, patients and staffE Open, welcoming and honestE Unfailingly kind, treating everyone with respect, compassion and dignityE Determined to develop our skills and continuously improve the quality of careE Education and Qualifications Evidence of recent, relevant professional developmentE Teaching or training qualificationD Phlebotomy qualification. D Completion of STIF Course.D Evidence of further education in the field of Sexual or Reproductive health.D Evidence of further study/qualifications in the field of Risk reduction or Behaviour Change or Public Health.D Evidence of competence in phlebotomy, sexual history taking or other clinical skillsD Experience Experience of health education and promotionE Experience of working in a sexual health setting in a clinical roleE Experience of managing positive results, including HIV, and implementing the appropriate pathways for informing and recalling patientsE Experience of undertaking direct work with patients, face to face and remotely/telephoneE Experience of partner notificationD Experience of discussing sensitive information with patients in an appropriate manner E Skills and knowledge Up to date knowledge about HIV and STIs including routes of transmission, prevention, symptoms, treatment options and management.E The ability to discuss sensitive information with patients in an appropriate mannerE Good communication skills both written and verbalE Good knowledge of the principles and practice around partner notification.E Good understanding of the principles and practice of safeguardingE Excellent IT skills including Outlook, Word Excel and patient record systemsE Evidence of effective team working within the local team and wider multi-professional workingE Ability to develop a collaborative approach to liaise with and develop working relationships with other agenciesD Personal qualities Excellent interpersonal skills.E To be able to work on own initiative work with minimal supervision within professional boundaries and standard operating procedures.E To be able to work well within a multi-professional team.E Willingness and ability to adapt to change and be flexible to meet the needs of the health advising team and the service as a whole including working at any of the Sexual Health Hounslow locations as required.E Ability to recognise and deal appropriately with stress in self and others.E Ability to work to deadlines under pressure.E Self-motivated and commitment to own self development.E
Person Specification
Essential
Essential
- Trust Values Putting patients firstE Responsive to, and supportive of, patients and staffE Open, welcoming and honestE Unfailingly kind, treating everyone with respect, compassion and dignityE Determined to develop our skills and continuously improve the quality of careE Education and Qualifications Evidence of recent, relevant professional developmentE Teaching or training qualificationD Phlebotomy qualification. D Completion of STIF Course.D Evidence of further education in the field of Sexual or Reproductive health.D Evidence of further study/qualifications in the field of Risk reduction or Behaviour Change or Public Health.D Evidence of competence in phlebotomy, sexual history taking or other clinical skillsD Experience Experience of health education and promotionE Experience of working in a sexual health setting in a clinical roleE Experience of managing positive results, including HIV, and implementing the appropriate pathways for informing and recalling patientsE Experience of undertaking direct work with patients, face to face and remotely/telephoneE Experience of partner notificationD Experience of discussing sensitive information with patients in an appropriate manner E Skills and knowledge Up to date knowledge about HIV and STIs including routes of transmission, prevention, symptoms, treatment options and management.E The ability to discuss sensitive information with patients in an appropriate mannerE Good communication skills both written and verbalE Good knowledge of the principles and practice around partner notification.E Good understanding of the principles and practice of safeguardingE Excellent IT skills including Outlook, Word Excel and patient record systemsE Evidence of effective team working within the local team and wider multi-professional workingE Ability to develop a collaborative approach to liaise with and develop working relationships with other agenciesD Personal qualities Excellent interpersonal skills.E To be able to work on own initiative work with minimal supervision within professional boundaries and standard operating procedures.E To be able to work well within a multi-professional team.E Willingness and ability to adapt to change and be flexible to meet the needs of the health advising team and the service as a whole including working at any of the Sexual Health Hounslow locations as required.E Ability to recognise and deal appropriately with stress in self and others.E Ability to work to deadlines under pressure.E Self-motivated and commitment to own self development.E
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Sexual Health Hounslow
Twickenham House, West Middlesex University Hospital
Isleworth
TW7 6AF
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)