Chelsea and Westminster Hospital NHS Foundation Trust

Maternity Support Worker

Information:

This job is now closed

Job summary

The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to women centred care.

The midwife is ultimately responsible for the care of the mother and her new-born(s), and it is under the direct or indirect supervision of the midwife that the MSW assists with and provides care following completion of any relevant or appropriate training.

The post is rotational and the employee will be provided with appropriate training for the clinical setting in which they are working. These settings include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and outpatient care.

Main duties of the job

The post holder is expected to undertake a set of defined competencies following training days; including the 'care certificate' and 'maternity specific competencies'. These certificates ensure the minimum standards for the role are met. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate and relevant to the working area.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Pro rata per annum plus HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

289-SC-138

Job locations

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NF


Job description

Job responsibilities

Please see attached job description for full details.

Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision.

Undertake routine maternal observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team, following appropriate training.

Support women during clinical procedures, including attending to any personal hygiene needs as necessary.

Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.

Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.

Work closely with administrative staff in order to provide additional support to this service as required.

Job description

Job responsibilities

Please see attached job description for full details.

Responsibly receive details of daily duties from the midwife, and use own discretion when prioritising care, under direction and supervision.

Undertake routine maternal observations (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team, following appropriate training.

Support women during clinical procedures, including attending to any personal hygiene needs as necessary.

Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.

Ensure that all clinical documentation is accurately, collected, updated, stored and filed in accordance with local information governance and record keeping policy and guidance.

Work closely with administrative staff in order to provide additional support to this service as required.

Person Specification

Education and Qualifications

Essential

  • GSCE( A-C) English and Maths, or equivalent qualification
  • NVQ Level 3 in Health care or equivalent experience
  • Commit to undertake in-house training

Desirable

  • Care certificate

Experience

Essential

  • Previous experience of working with members of the public

Desirable

  • Maternity care experience in a hospital/birth centre
  • Experience of using hospital patient record system
Person Specification

Education and Qualifications

Essential

  • GSCE( A-C) English and Maths, or equivalent qualification
  • NVQ Level 3 in Health care or equivalent experience
  • Commit to undertake in-house training

Desirable

  • Care certificate

Experience

Essential

  • Previous experience of working with members of the public

Desirable

  • Maternity care experience in a hospital/birth centre
  • Experience of using hospital patient record system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NF


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NF


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment and Retention Midwife

Kathryn Kerr

kathryn.kerr11@nhs.net

07771379224

Details

Date posted

01 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Pro rata per annum plus HCAS

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

289-SC-138

Job locations

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NF


Supporting documents

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