Chelsea and Westminster Hospital NHS Foundation Trust

Private Maternity Unit Shift Co-Ordinator

The closing date is 07 August 2025

Job summary

Are you an experienced midwife with strong leadership skills and a passion for delivering exceptional care in a private maternity setting? We're seeking a Senior Midwife - Shift Coordinator to join our team in the Kensington Wing, the private maternity unit at Chelsea and Westminster Hospital NHS Foundation Trust.

As part of the NHS, you'll enjoy all the benefits of NHS employment, while working within a high-end, private care setting.

As a key senior clinical member of the team, you'll take charge of day-to-day operations and lead shifts, acting as the main point of contact for staff, consultants, and patients. Your clinical expertise and leadership will be essential in ensuring the safe, effective, and compassionate delivery of high-quality care around the clock.

What we're looking for:
  • A confident and compassionate senior midwife with broad clinical experience

  • Proven ability to lead shifts and coordinate multidisciplinary teams

  • A strong understanding of private maternity care and high client expectations

  • Excellent communication, leadership, and organisational skills

  • A collaborative and proactive approach to team development and service delivery

This is an exciting opportunity to join a dedicated and skilled team providing premium, woman-centred maternity care. We're looking forward to hearing from you.

Main duties of the job

  • Lead and coordinate daily operations within the Kensington Wing

  • Act as the shift leader and key liaison for staff, consultants, patients, and families

  • Support and inspire the team to provide personalised, evidence-based maternity care

  • Ensure an outstanding client experience aligned with private healthcare expectations

  • Maintain strong communication and organisation with our private obstetric consultants

  • Understand and reflect the financial context of working in a private maternity service

  • Line manage Band 5 and 6 midwives and Maternity Support Workers (MSWs)

  • Contribute to recruitment, audits, complaint resolution, and governance processes

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year per annum, including HCLA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

289-SC-122

Job locations

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Job description

Job responsibilities

The post holder will be a clearly identifiable and essential senior clinical member of the team, responsible for the day to day co-ordination and leading shifts of the Kensington Wing, acting as the key point of contact for staff, members of the multidisciplinary team and patients. They will bring significant clinical experience and expertise to ensure the 24 hour provision of high-quality, safe, effective and compassionate care.

The post holder must have a clear understanding of working within a private healthcare setting, including the expectations of clients (patients, relatives, and consultants), and the importance of providing a personalised, customer-focused experience. They must also recognise the financial implications of their work, appreciating that delivering high-quality care in a private setting is directly linked to generating income and sustaining the service.

The post holder will be responsible for delivering and supporting the team to provide an exemplary service that promotes evidence-based care and advice to all women and birthing people, as well as their families. They will assess and deliver maternity care tailored to individual needs within the appropriate clinical pathways and maintain excellent communication and organisation with link consultants.

As part of their leadership responsibilities, the post holder will line manage Band 5 and 6 midwives, as well as MSWs. They may also play an active role in recruitment, audits, complaint handling, and governance assurance.

Key responsibilities

Continuing responsibility for the assessment, implementation and evaluation of programmes of care in the Intrapartum period and effective triaging

Be an innovative practitioner and an effective change agent promoting evidence based practice.

Act as a clinical lead and role model within Kensington Wing and provide expert clinical midwifery care whilst working within the multidisciplinary team.

Lead on standard setting and audit to implement change that meets patient requirements and improves standards.

Facilitate the clinical and professional development of the staff across the service.

Ensure the efficient running of the service.

Work unsocial and night duties as part of the midwifery team as required.

Develop and maintain specialist, multidisciplinary, multi-agency services for women and their families.

Ensure that care provided is within the philosophy of our Private Maternity Service.

Be aware and identify concerns relating to safeguarding children. Liaising with the named midwife for safeguarding and the multidisciplinary team of the trust.

Awareness of financial implication of services offered to clients in a private maternity setting and expectations of private clients.

Job description

Job responsibilities

The post holder will be a clearly identifiable and essential senior clinical member of the team, responsible for the day to day co-ordination and leading shifts of the Kensington Wing, acting as the key point of contact for staff, members of the multidisciplinary team and patients. They will bring significant clinical experience and expertise to ensure the 24 hour provision of high-quality, safe, effective and compassionate care.

The post holder must have a clear understanding of working within a private healthcare setting, including the expectations of clients (patients, relatives, and consultants), and the importance of providing a personalised, customer-focused experience. They must also recognise the financial implications of their work, appreciating that delivering high-quality care in a private setting is directly linked to generating income and sustaining the service.

The post holder will be responsible for delivering and supporting the team to provide an exemplary service that promotes evidence-based care and advice to all women and birthing people, as well as their families. They will assess and deliver maternity care tailored to individual needs within the appropriate clinical pathways and maintain excellent communication and organisation with link consultants.

As part of their leadership responsibilities, the post holder will line manage Band 5 and 6 midwives, as well as MSWs. They may also play an active role in recruitment, audits, complaint handling, and governance assurance.

Key responsibilities

Continuing responsibility for the assessment, implementation and evaluation of programmes of care in the Intrapartum period and effective triaging

Be an innovative practitioner and an effective change agent promoting evidence based practice.

Act as a clinical lead and role model within Kensington Wing and provide expert clinical midwifery care whilst working within the multidisciplinary team.

Lead on standard setting and audit to implement change that meets patient requirements and improves standards.

Facilitate the clinical and professional development of the staff across the service.

Ensure the efficient running of the service.

Work unsocial and night duties as part of the midwifery team as required.

Develop and maintain specialist, multidisciplinary, multi-agency services for women and their families.

Ensure that care provided is within the philosophy of our Private Maternity Service.

Be aware and identify concerns relating to safeguarding children. Liaising with the named midwife for safeguarding and the multidisciplinary team of the trust.

Awareness of financial implication of services offered to clients in a private maternity setting and expectations of private clients.

Person Specification

Education and qualifications

Essential

  • Practising midwife with evidence of practice in all areas of midwifery
  • First level degree in related healthcare discipline or substantial experiential equivalence
  • Evidence of continuing professional development beyond mandatory training
  • Mentorship qualification

Desirable

  • Evidence of other professional managerial qualifications
  • Advanced Life Support in Obstetrics Qualification

Experience

Essential

  • Experience of working in all care settings (acute and primary care)
  • Evidence of knowledge of recent midwifery research and clinical audit
  • Demonstrate an ability to apply research to practice and to support changes in practice as a result of clinical audit

Desirable

  • Service development experience, delivering clinical quality improvements and successful service change
  • Understanding of budgets and dynamics
  • Evidence of previous management experience
  • Evidence of previous private maternity experience

Skills and knowledge

Essential

  • Up to date and evidence based knowledge of current clinical and professional issues
  • Excellent verbal and written communication skills, report writing and investigation skills
  • Effective time management for self and others

Desirable

  • Problem solving and analytical skills relating to the identification and assessment of evidence required to support decision making
Person Specification

Education and qualifications

Essential

  • Practising midwife with evidence of practice in all areas of midwifery
  • First level degree in related healthcare discipline or substantial experiential equivalence
  • Evidence of continuing professional development beyond mandatory training
  • Mentorship qualification

Desirable

  • Evidence of other professional managerial qualifications
  • Advanced Life Support in Obstetrics Qualification

Experience

Essential

  • Experience of working in all care settings (acute and primary care)
  • Evidence of knowledge of recent midwifery research and clinical audit
  • Demonstrate an ability to apply research to practice and to support changes in practice as a result of clinical audit

Desirable

  • Service development experience, delivering clinical quality improvements and successful service change
  • Understanding of budgets and dynamics
  • Evidence of previous management experience
  • Evidence of previous private maternity experience

Skills and knowledge

Essential

  • Up to date and evidence based knowledge of current clinical and professional issues
  • Excellent verbal and written communication skills, report writing and investigation skills
  • Effective time management for self and others

Desirable

  • Problem solving and analytical skills relating to the identification and assessment of evidence required to support decision making

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse for Private Patients

Hannah Olive

hannah.olive@nhs.net

02033158411

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year per annum, including HCLA

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

289-SC-122

Job locations

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Supporting documents

Privacy notice

Chelsea and Westminster Hospital NHS Foundation Trust's privacy notice (opens in a new tab)