Job summary
Urology Pathway Transformation Manager
Fixed Term Contract: 12 months
An opportunity has arisen to join the Planned Care Surgery Operational team as a Urology Pathway Transformation Manager.
The purpose of this role is to support the Urology pathways in designing and implementing early diagnostic pathways for patients with suspected cancer. This role has been specially designed to support the Prostate pathway in the first instance and will require the post holder to evolve to support the pathway as it continues to refine over time. The post holder will work both directly and indirectly with patients and their carers to assist in coordinating the care of patients through their hospital care journey.
Main duties of the job
The post will require the coordination of appropriate services to maximise the delivery of the streamlined diagnostic pathways, thereby improving the quality and experience for patients and their careers, and diagnosing cancer earlier, specifically with a view to delivering 28 day faster diagnosis.
The post holder will support the management of the project as well as capacity and demand planning for rapid implementation across Outpatients, radiology and cancer.
This post is a fixed term post of 1 year with a responsibility to drive change within the service and set it up to be able to be manage as business as usual.
It's an exciting opportunity to work alongside a skilled clinical team and make a difference on how we treat and manage our Urology Cancer patients.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Main Duties and Responsibilities:
1. Manage the re-energisation of the prostate pathway cross site.
2. Coordinate prostate biopsy referrals and ensure all relevant information is present as per policy and protocols.
3.Ensure patient appointments are booked in line with the pathway protocols
4. To be a point of contact for GPs who have queries regarding their patients that have been referred to Chelsea and Westminster.
5. Coordinate the necessary assessments, appointments or investigations as identified
6. Monitor all aspects of care coordination and service delivery.
7. Act as the patient advocate and facilitator in order to resolve issues that may be perceived as barriers to accessing the service
8. Effectively utilise a computer and various software applications in order to enter and maintain patient data, communicate with the multidisciplinary team and complete other IT tasks as required by the post.
Professional
- To participate and display a willingness to learn, develop a relevant technical competency / area of interest and keep up to date with current national and local issues and developments.
- To routinely participate in departmental audits and as required under the supervision of managers and input data as requested.
- o be responsible for own learning in knowledge base relevant to the service including mandatory training.
- To be responsible for imparting information about the technical area of knowledge to other health care professionals as appropriate.
- To participate in regular formal supervision, develop a personal development plan that links into departmental competency frameworks in order to promote learning and enhance skills.
- To be responsible for managing own daily timetable of delegated tasks including time for supervision and training.
- To maintain professional working relationships with the trust, and other relevant organisations i.e. education.
- To access and input confidential patient information through integrated databases in accordance with the agreed policy and procedure.
- Carry out administrative duties as required by the role
- Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support /advice.
- Assist the department to develop education and information resources for the general public and other health professionals regarding all aspects of cancer and cancer prevention.
- Participate and contribute to service development
Project Management & Pathway redesign
- This post will evolve over time as the pathway begins to evolve and crystallise and the post holder will be required to adapt and undertake any other such duties as may be required by the cancer services directorate or wider healthcare team that are consistent with the responsibilities of the grade
- To support the delivery of the 28 day faster diagnosis implementation, starting with Rapid
- To participate in team meetings and the review of developments.
- Lead on the collection of data for audit purposes and to monitor outcomes of pathway changes for RMP
- To lead on pathway mapping and process flow management
- To support capacity and Demand Planning
PLEASE SEE JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Job description
Job responsibilities
Main Duties and Responsibilities:
1. Manage the re-energisation of the prostate pathway cross site.
2. Coordinate prostate biopsy referrals and ensure all relevant information is present as per policy and protocols.
3.Ensure patient appointments are booked in line with the pathway protocols
4. To be a point of contact for GPs who have queries regarding their patients that have been referred to Chelsea and Westminster.
5. Coordinate the necessary assessments, appointments or investigations as identified
6. Monitor all aspects of care coordination and service delivery.
7. Act as the patient advocate and facilitator in order to resolve issues that may be perceived as barriers to accessing the service
8. Effectively utilise a computer and various software applications in order to enter and maintain patient data, communicate with the multidisciplinary team and complete other IT tasks as required by the post.
Professional
- To participate and display a willingness to learn, develop a relevant technical competency / area of interest and keep up to date with current national and local issues and developments.
- To routinely participate in departmental audits and as required under the supervision of managers and input data as requested.
- o be responsible for own learning in knowledge base relevant to the service including mandatory training.
- To be responsible for imparting information about the technical area of knowledge to other health care professionals as appropriate.
- To participate in regular formal supervision, develop a personal development plan that links into departmental competency frameworks in order to promote learning and enhance skills.
- To be responsible for managing own daily timetable of delegated tasks including time for supervision and training.
- To maintain professional working relationships with the trust, and other relevant organisations i.e. education.
- To access and input confidential patient information through integrated databases in accordance with the agreed policy and procedure.
- Carry out administrative duties as required by the role
- Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support /advice.
- Assist the department to develop education and information resources for the general public and other health professionals regarding all aspects of cancer and cancer prevention.
- Participate and contribute to service development
Project Management & Pathway redesign
- This post will evolve over time as the pathway begins to evolve and crystallise and the post holder will be required to adapt and undertake any other such duties as may be required by the cancer services directorate or wider healthcare team that are consistent with the responsibilities of the grade
- To support the delivery of the 28 day faster diagnosis implementation, starting with Rapid
- To participate in team meetings and the review of developments.
- Lead on the collection of data for audit purposes and to monitor outcomes of pathway changes for RMP
- To lead on pathway mapping and process flow management
- To support capacity and Demand Planning
PLEASE SEE JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Person Specification
Education and Qualifications
Essential
- Cancer Pathway Knowledge
- Degree level education or equivalent experience
- Evidence of continued professional development
Desirable
- Project management or capacity and demand planning course
Experience
Essential
- NHS or Healthcare sector
- Experience of using of IT systems and patient data systems
Desirable
- Experience of using Cerner, Lilie, Lastword or other relevant Trust systems
- Experience of acute Outpatient processes, medical records, waiting list management, capacity planning.
Skills and Knowledge
Essential
- Knowledge Cancer Waiting times standards and reporting methods
- Microsoft Excel skills
- Accurate data entry, typing and checking skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems
- Ability to plan, organise and accomplish a variety of concurrent assignments
- Ability to follow policies and procedures
- Manage and interpret data correctly to inform decision making
- Good attention to detail
- Ability to initiate & co-ordinate change to own working practices
Person Specification
Education and Qualifications
Essential
- Cancer Pathway Knowledge
- Degree level education or equivalent experience
- Evidence of continued professional development
Desirable
- Project management or capacity and demand planning course
Experience
Essential
- NHS or Healthcare sector
- Experience of using of IT systems and patient data systems
Desirable
- Experience of using Cerner, Lilie, Lastword or other relevant Trust systems
- Experience of acute Outpatient processes, medical records, waiting list management, capacity planning.
Skills and Knowledge
Essential
- Knowledge Cancer Waiting times standards and reporting methods
- Microsoft Excel skills
- Accurate data entry, typing and checking skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems
- Ability to plan, organise and accomplish a variety of concurrent assignments
- Ability to follow policies and procedures
- Manage and interpret data correctly to inform decision making
- Good attention to detail
- Ability to initiate & co-ordinate change to own working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.