Job summary
Lord Wigram Ward Manager Band 7
We have an exciting opportunity for the post of ward manager on Lord Wigram Ward. Post holder will be responsible for the overall management of the clinical area & the professional development of staff within that area. They will be accountable for the overall provision of excellent nursing care. The applicant will be a professional role model leading & coordinating the nursing team. They will have continuous responsibility of the management and organisation of the ward/department. On occasion the post holder will deputise for the matron in their absence.
Post holder will be responsible for providing leadership and professional development for the nursing and support workers within the clinical area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients. The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff.
The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. They will be aware of the Care Quality Commission and work with the multi-disciplinary team ensuring that they are maintained.
The post holder will work closely with the Centre for Professional Learning & Clinical Skills Teams to provide teaching/learning support in agreed areas of clinical expertise.
Main duties of the job
The post holder will be responsible for providing leadership and professional development for the nursing and support workers within the clinical area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients. The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff. They will develop, implement and evaluate policies, guidelines and protocols for the management of patients attending the clinical area in conjunction with the specialist MDT teams. They will be responsible for the interpretation of and maintaining compliance with Trust policies.
The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. They will be aware of the Care Quality Commission and work with the multi-disciplinary team ensuring that they are maintained. The post holder will also be involved in developing and delivering high quality patient centred care and working with the divisional team to ensure this is incorporated within the business objectives.
The post holder will work closely with the Centre for Professional Learning and Clinical Skills Teams to provide teaching/learning support in agreed areas of clinical expertise
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."
If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Management:
- To be responsible for the provision of nursing care on the ward.
- Recruit and retain a workforce qualified to meet the needs of the patients in that area.
- Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.
- Ensure that all staff in the area undergoes an annual performance development review and have a personal development plan (PDP). Collate all staff PDPs in order to identify and plan the educational needs of the area.
- Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Divisional Matron.
- Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trusts objectives.
- Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Matron.
- Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
- To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.
- Ensure the areas team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.
- To participate in meetings and project work as identified and delegated by the Matrons, Service Managers and Divisional Nurse.
- Deputise and act up for the Matron if required.
- To investigate and respond to informal and formal complaints in a timely manner encouraging an open and learning environment.
- To monitor all incidents that occur within the clinical area undertaking root cause analysis as required. To manage any changes in practice or learning identified through incident reviews
Clinical/Professional Role:
- To act as a role model of expert clinical practice in the specialty.
- To be a role model and effective leader.
- To participate in direct patient care.
- To work closely with carers and relatives to ensure individualized patient centred care is provided.
- To obtain patient and relative feedback by undertaking clinical rounds with the aim of providing excellent standards of care.
- To ensure that nursing documentation is maintained to a high standard and to audit documentation in liaison with the Matron. Be a competent user of and participate in the on-going development of the Electronic Patient Record.
- To work in close liaison with other members of the multidisciplinary team.
- To promote the development of evidenced based practice on the ward.
- To promote clinical supervision on the ward within the Trusts strategy.
- To ensure high standards of care are given to all patients, monitoring this through spot checks and clinical quality indicators outcome measures.
- Explore opportunities to develop nursing roles in accordance with the Chief Nursing Officer of Englands Ten Key Roles
- Advise patients on the promotion of health and the prevention of illness
- To liaise with other departments in the hospital e.g. Estates, Facilities, Finance, IT,
- To ensure that services supplied are of an acceptable standard and problems identified are registered and addressed. On-going or serious problems will be notified to the line manager.
Educational Role:
- To identify educational needs of all members of staff through regular appraisal and review, taking appropriate action in liaison with the Matron
- To be aware of the educational needs of student nurses ensuring that preceptors and assessors are available. Work in close liaison with the Practice Facilitators and other educational staff.
- To be responsible for the orientation and development of new staff to the area, including the allocation of a preceptor.
- To ensure the ward maintains a sound learning environment for all students.
- Organise and participate in educational activities (e.g. teaching programmes) within the clinical area.
PLEASE SEE JD/PS FOR FULL DUTIES OF THE POST
Job description
Job responsibilities
Management:
- To be responsible for the provision of nursing care on the ward.
- Recruit and retain a workforce qualified to meet the needs of the patients in that area.
- Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.
- Ensure that all staff in the area undergoes an annual performance development review and have a personal development plan (PDP). Collate all staff PDPs in order to identify and plan the educational needs of the area.
- Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Divisional Matron.
- Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trusts objectives.
- Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Matron.
- Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.
- To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.
- Ensure the areas team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.
- To participate in meetings and project work as identified and delegated by the Matrons, Service Managers and Divisional Nurse.
- Deputise and act up for the Matron if required.
- To investigate and respond to informal and formal complaints in a timely manner encouraging an open and learning environment.
- To monitor all incidents that occur within the clinical area undertaking root cause analysis as required. To manage any changes in practice or learning identified through incident reviews
Clinical/Professional Role:
- To act as a role model of expert clinical practice in the specialty.
- To be a role model and effective leader.
- To participate in direct patient care.
- To work closely with carers and relatives to ensure individualized patient centred care is provided.
- To obtain patient and relative feedback by undertaking clinical rounds with the aim of providing excellent standards of care.
- To ensure that nursing documentation is maintained to a high standard and to audit documentation in liaison with the Matron. Be a competent user of and participate in the on-going development of the Electronic Patient Record.
- To work in close liaison with other members of the multidisciplinary team.
- To promote the development of evidenced based practice on the ward.
- To promote clinical supervision on the ward within the Trusts strategy.
- To ensure high standards of care are given to all patients, monitoring this through spot checks and clinical quality indicators outcome measures.
- Explore opportunities to develop nursing roles in accordance with the Chief Nursing Officer of Englands Ten Key Roles
- Advise patients on the promotion of health and the prevention of illness
- To liaise with other departments in the hospital e.g. Estates, Facilities, Finance, IT,
- To ensure that services supplied are of an acceptable standard and problems identified are registered and addressed. On-going or serious problems will be notified to the line manager.
Educational Role:
- To identify educational needs of all members of staff through regular appraisal and review, taking appropriate action in liaison with the Matron
- To be aware of the educational needs of student nurses ensuring that preceptors and assessors are available. Work in close liaison with the Practice Facilitators and other educational staff.
- To be responsible for the orientation and development of new staff to the area, including the allocation of a preceptor.
- To ensure the ward maintains a sound learning environment for all students.
- Organise and participate in educational activities (e.g. teaching programmes) within the clinical area.
PLEASE SEE JD/PS FOR FULL DUTIES OF THE POST
Person Specification
Education and Qualifications
Essential
- Registered Nurse
- Post registration education in relevant speciality
- Completed, or willing to undertake, management/leadership qualification or extensive management experience
Desirable
- Teaching and Assessing qualification
Experience
Essential
- Senior level experience
- Team management and development experience
- Recruitment, selection and retention experience
- People Management experience
- Experience of working with an electronic patient record
Desirable
- Experience at a senior level
Skills and Knowledge
Essential
- Demonstrable leadership skills
- Change management skills
- Knowledge of clinical governance and its application
- Knowledge of research and audit in specialist area
- Computer literacy
- Excellent problem solving skills
- Knowledge of healthcare policy
- Research and Audit Skills
Person Specification
Education and Qualifications
Essential
- Registered Nurse
- Post registration education in relevant speciality
- Completed, or willing to undertake, management/leadership qualification or extensive management experience
Desirable
- Teaching and Assessing qualification
Experience
Essential
- Senior level experience
- Team management and development experience
- Recruitment, selection and retention experience
- People Management experience
- Experience of working with an electronic patient record
Desirable
- Experience at a senior level
Skills and Knowledge
Essential
- Demonstrable leadership skills
- Change management skills
- Knowledge of clinical governance and its application
- Knowledge of research and audit in specialist area
- Computer literacy
- Excellent problem solving skills
- Knowledge of healthcare policy
- Research and Audit Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).