Job summary
General Manager - Emergency and Acute MedicineThe Emergency and Integrated Care Division are currently looking to appoint an individual with an excellent track record of operational management, people leadership, and change management to join an enthusiastic and dynamic senior team. The post holder will work closely with the nursing, administrative and clinical teams to deliver excellent performance and achieve agreed productivity targets. Main objectives for the role will be linked to ensuring :
- delivery ofhigh qualitypatient care
- being the employer of choice
- delivery of better care at lower cost
This is an opportunity for a talented individual to join our team and ensure operational delivery of the divisions business plan, including the achievement of performance and financial metrics, with a consistent focus on the highest standards of treatment and care.
Main duties of the job
General Manager - Emergency and Acute Medicine
Cross-site - Chelsea and West Middlesex
Working across our two hospital sites, the General Manager alongside the Site Managers and Clinical Directors will be responsible for delivery of services in the busy acute medicine directorate. This includes the emergency departments, acute assessment unit and same day emergency care services across two sites.
The successful candidate will have strong negotiating and influencing skills; able to establish credibility with internal and external stakeholders and enjoy being part of an ambitious, high performing team. You will have had experience of leading and managing complex budgets, a good understanding of the NHS performance environment along with well-developed numerical and analytical ability. As an excellent communicator you will be able to motivate and engage others to ensure that the services we provide support the Trust's values, as well as having an innovative approach that is not afraid to challenge convention and traditional ways of working. You must also have a flexible approach to duties and have the ability to remain calm in a busy environment.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Please refer to our detailed job description for more information.
If you have a specific question about this role and would like to arrange an informal discussion, please contact: Anna Letchworth Divisional director of operations for Emergency & Integrated care.
anna.letchworth@nhs.net
Job description
Job responsibilities
Please refer to our detailed job description for more information.
If you have a specific question about this role and would like to arrange an informal discussion, please contact: Anna Letchworth Divisional director of operations for Emergency & Integrated care.
anna.letchworth@nhs.net
Person Specification
EDUCATION AND QUALIFICATIONS
Essential
- Educated to degree level/equivalent
- Post graduate qualification or evidence of post graduate education
Desirable
- Membership of Professional Body in health/ social care
- Higher Degree or equivalent
EXPERIENCE
Essential
- Significant track record of senior level management experience gained in a complex acute hospital setting
- Substantial experience of managing both clinical and/ or non-clinical services
- Experience in liaison and negotiation at organisational level internally as well as externally, with a range of stakeholders
- Experience in leading, managing and developing a multidisciplinary team, including objective setting and performance management
- Experience of managing clinical staff and conducting job planning.
- ExtensiveseniormanagementandleadershipexperienceataseniorlevelinNHS/private healthcare
Desirable
- Project management experience of delivering clinical services during the implementation of a building project or capital redevelopment plan.
- Experience of working as part of a multi-site department.
SKILLS AND KNOWLEDGE
Essential
- Problem solving: having the capacity to analyse problems in a logical and structured way using qualitative and quantitative information, generating optional and innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes
- Insight: being able to anticipate problems, to understand the driving forces behind problems, or potential problems and being able to identify and use the levers to achieve change
- Influencing & Negotiating: being skilled in influencing and negotiating internally and externally and using these skills to gain the best deal for the Trust or for the medical profession
- Judgement: having the ability to make informed management judgments balancing risk with safety
- Presentation: being articulate and skilled in presenting ideas to others
- Opportunism: having the ability to seek out, recognise and pursue opportunities
- Have proven ability to operate and think laterally at operational and strategic levels, with good analytical skills
- Be articulate with practised and developed interpersonal communication and presentational skills
- Demonstrate an understanding of quality assurance activity
- Ability to initiate and create ideas
- The ability to work constructively with clinicians in general and medical staff in particular.
- Financial Management skills: including budget management, profitability analysis and forecasting
- People Management skills: including staff management, staff development and teambuilding.
Person Specification
EDUCATION AND QUALIFICATIONS
Essential
- Educated to degree level/equivalent
- Post graduate qualification or evidence of post graduate education
Desirable
- Membership of Professional Body in health/ social care
- Higher Degree or equivalent
EXPERIENCE
Essential
- Significant track record of senior level management experience gained in a complex acute hospital setting
- Substantial experience of managing both clinical and/ or non-clinical services
- Experience in liaison and negotiation at organisational level internally as well as externally, with a range of stakeholders
- Experience in leading, managing and developing a multidisciplinary team, including objective setting and performance management
- Experience of managing clinical staff and conducting job planning.
- ExtensiveseniormanagementandleadershipexperienceataseniorlevelinNHS/private healthcare
Desirable
- Project management experience of delivering clinical services during the implementation of a building project or capital redevelopment plan.
- Experience of working as part of a multi-site department.
SKILLS AND KNOWLEDGE
Essential
- Problem solving: having the capacity to analyse problems in a logical and structured way using qualitative and quantitative information, generating optional and innovative solutions and adapting approaches to problem-solving to achieve sustainable outcomes
- Insight: being able to anticipate problems, to understand the driving forces behind problems, or potential problems and being able to identify and use the levers to achieve change
- Influencing & Negotiating: being skilled in influencing and negotiating internally and externally and using these skills to gain the best deal for the Trust or for the medical profession
- Judgement: having the ability to make informed management judgments balancing risk with safety
- Presentation: being articulate and skilled in presenting ideas to others
- Opportunism: having the ability to seek out, recognise and pursue opportunities
- Have proven ability to operate and think laterally at operational and strategic levels, with good analytical skills
- Be articulate with practised and developed interpersonal communication and presentational skills
- Demonstrate an understanding of quality assurance activity
- Ability to initiate and create ideas
- The ability to work constructively with clinicians in general and medical staff in particular.
- Financial Management skills: including budget management, profitability analysis and forecasting
- People Management skills: including staff management, staff development and teambuilding.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.