Chelsea and Westminster Hospital NHS Foundation Trust

Ward Manager

The closing date is 29 May 2025

Job summary

We are looking for a dynamic and forward thinking nurse with an interest in developing their leadership skills to support, manage and lead a team of nurses to provide high quality patient care. We welcome application from nurses that have at least 18month's experience in an acute hospital setting at a band 6 level with a keen interest in acute care. Candidates will need to have excellent communication skills and be able to coordinate the care of patients across the multidisciplinary team to ensure high standards of evidenced based care. They should have experience in organising complex discharges and working with community partners including the palliative care team.

Main duties of the job

In collaboration with the Modern Matron, service manager & clinicians, the Ward Manager is responsible for the effective delivery of care given to patients within the clinical area.
To provide professional leadership within the clinical area.
To have 24-hr responsibility for his/her clinical area.
The post holder will provide expert advice and take a lead in the development and implementation of shared practice protocols in line with national recommendations and standards where these are available.
To reduce length of stay for patients ensuring pathways to support highest standard of care are in place.
To achieve financial balance

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year per annum inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

289-EI-13

Job locations

West Middlesex Hospital

Twickenham Road

Isleworth

TW7 6AF

Job description

Job responsibilities

Roles and responsibilities Professional Leadership/Management

Provide 24 hour responsibility for clinical areas
Provide leadership that promotes patients and service users as partners in care and treatment.
Ensure the service continually improves to meet the needs of patients.
Develop nursing staff to improve patient access by enhancing assessment and technical skills, and actively promoting advanced clinical skills and competencies.
Provide leadership that promotes effective discharge planning that incorporates the patient & carers view.
Provide leadership that promotes an effective multi-disciplinary contribution to the provision of patient care.
Provide expert advice on all aspects of patient care, through others where appropriate.
Monitor standards of cleanliness and the patient environment within the clinical area.
Ensure health and safety of staff and patients by complying with appropriate standards. These include radiological protection, decontamination, COSHH, Medical Devices, Infection Control and the safe administration of medicines standards.
Ensure rotas incorporate effective use of resources, managing within the financial envelope.
To achieve length of stay reductions through implementation of enhanced recovery programmes and effective discharge planning using our digital technology
Act-up as Modern Matron in their absence.

Clinical Practice

Have excellent knowledge in caring for patients who are acutely unwell or who have Liver or gastroenterology conditions.
Develop and maintain competence in agreed basic and advanced clinical skills
Be an effective role model for junior staff.
Work with Specialist Nurses to develop & maintain competencies in the clinical area
Provide effective communication channels with senior & junior staff
Work with Modern Matron to implement, maintain & monitor Essence of Care
Ensure Care Pathways are followed

Clinical Governance

Lead the development of evidence-based multi-professional & inter-agency practice guidelines that support the implementation of good practice

Work with the Matron to establish effective audit processes to monitor adherence to these guidelines and take appropriate action to influence/change practice where necessary

Ensure annual appraisal review for all staff directly line-managed and identify individual development plans for each member of staff

Ensure Clinical Supervision is provided for all nursing staff.

Lead on Risk Management & incident reporting and foster a culture of no-blame

Obtain regular patient & public feedback to ensure standards are continuously monitored.

To ensure mandatory and statutory training compliance as per Trust policies.

To ensure compliance with infection control guidelines

Communication

Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.

Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.

Maintain effective, appropriate communication and dissemination of information to all others including relatives, significant others and colleagues.

Welcome patients and their families to the ward and treat them holistically and as individuals.

Have due regard for the customs, values and beliefs of all including patients including those who require End of life care.

Work with the outside service providers and the multi-disciplinary team to ensure effective bed utilisation and safe patient discharge planning.

Maintain and develop effective communication between the patients, families and the MDT.

Show an awareness of ethical dilemmas and encourage discussion amongst the MDT.

To investigate concerns and complaints as they arise, including speaking to patients and/or relatives

Job description

Job responsibilities

Roles and responsibilities Professional Leadership/Management

Provide 24 hour responsibility for clinical areas
Provide leadership that promotes patients and service users as partners in care and treatment.
Ensure the service continually improves to meet the needs of patients.
Develop nursing staff to improve patient access by enhancing assessment and technical skills, and actively promoting advanced clinical skills and competencies.
Provide leadership that promotes effective discharge planning that incorporates the patient & carers view.
Provide leadership that promotes an effective multi-disciplinary contribution to the provision of patient care.
Provide expert advice on all aspects of patient care, through others where appropriate.
Monitor standards of cleanliness and the patient environment within the clinical area.
Ensure health and safety of staff and patients by complying with appropriate standards. These include radiological protection, decontamination, COSHH, Medical Devices, Infection Control and the safe administration of medicines standards.
Ensure rotas incorporate effective use of resources, managing within the financial envelope.
To achieve length of stay reductions through implementation of enhanced recovery programmes and effective discharge planning using our digital technology
Act-up as Modern Matron in their absence.

Clinical Practice

Have excellent knowledge in caring for patients who are acutely unwell or who have Liver or gastroenterology conditions.
Develop and maintain competence in agreed basic and advanced clinical skills
Be an effective role model for junior staff.
Work with Specialist Nurses to develop & maintain competencies in the clinical area
Provide effective communication channels with senior & junior staff
Work with Modern Matron to implement, maintain & monitor Essence of Care
Ensure Care Pathways are followed