Medicines Information Pharmacy Technician

Job description

Job responsibilities

1. Leadership

To supervise the PTPT rotating through Medicines Information.

Promote best practice in the field of Medicines Information.

• Ensure delivery of the clinical governance agenda in relation to Medicines Information.
• Be an active member of UKMi (the national MI network), representing C&W in order to share knowledge and experience with other UKMI pharmacists and technicians.
• Motivate and inspire others in order to create and maintain a good working environment and facilitate staff retention.

Work collaboratively with senior pharmacy and medical staff, the multidisciplinary team and management and to participate in the national agenda for pharmacy services in accordance with the agreed objectives.

2. Delivery of Medicines Information service

To deliver a high quality Medicines Information service that meets the needs of all its users, including health care professionals and patients.

To assist in maintaining the minimum resources in the department to provide a safe, effective Medicines Information service in accordance with the national standard for local centres.

To assist in identifying and obtaining resources required to improve sections of the Medicines Information service in line with national and local requirements.

Facilitate the effective use of these Medicine Information resources by all other pharmacy staff and ensure that the Medicine Information needs of the Lead Directorate Pharmacists are met.

To participate in all aspects of the Trusts Medicines Information Service, ensuring that the service complies with National Standards in service delivery and resources.

Facilitate the Trusts Unlicensed Medicinal Products Policy and maintain documentation.

To assist in providing a specialist HIV Medicines Information service to other local Medicine Information centres through use of local expertise in this area.

Demonstrate professional accountability to service users, stakeholders and the profession.

To critically evaluate and interpret all information obtained from all sources and to apply professional judgement, to provide clinically sound, unbiased, up-to-date and evaluated information.

Identify and manage the risks involved with retrieving and assimilating information about medicines for users of the service.

To assist in preparing and maintaining standard operating procedures for the Medicines Information service.

Be aware of and adhere to the Trust Corporate Governance commitments.

To ensure that all enquiries received are dealt with in a timely manner, prioritising them to take into account the clinical need of the patient and deadlines requested by the enquirer.

To assist in developing the Medicines Information Service in line with national strategy, in accordance to the changing needs of the NHS, the requirements of the Trust and taking into account feedback from users of the service.

To apply sound professional judgement to complex legal and ethical issues and dilemmas.

To communicate complex information effectively and articulately with all grades of staff and users of the Medicines Information Service including patients and members of the public, using a variety of communication techniques including verbal, written and electronic.

To ensure that answers to enquiries are provided in the most appropriate format (verbal, written and electronic) and tailored to the needs of the enquirer, the urgency of response and taking into account the enquirers personal circumstances.

To ensure thorough and complete records are maintained of all queries received by the Medicines Information Service.

To fully participate in Regional Medicines Information Service meetings / training days including participation in Regional Medicines Information projects.

To organise internal peer review meetings and user satisfaction surveys on a regular basis and in accordance to the UKMi published guidelines Quality Assurance Programmes for Medicines Information Services.

To provide advice on suspected adverse drug reactions and to encourage reporting via the yellow card scheme if warranted. To provide assistance to complete these reports if necessary.

3. Education and Training

Identify training needs of PTPT and other junior staff in order to undertake the roles required.

Ensure PTPT training needs in Medicines Information are identified and met.

Contribute to training and induction of PTPT as required by the service.

Provide education and training in basic Medicines Information skills to placement students.

To assist the specialist Medicines Information Pharmacist in providing education and training in Medicines Information for any member of pharmacy staff on an ad hoc basis to augment and facilitate their role in providing a general clinical or directorate pharmacy service.

To assist the specialist Medicines Information Pharmacist in evaluating the training provided.

To assist the specialist Medicines Information Pharmacist in providing teaching sessions to the Pharmacy department.

To ensure personal continuing professional development and maintain a record of such activity. To include attendance and to participate in study days and courses as necessary.

To actively seek novel opportunities to meet training needs.

4. Other Duties

• Participate in other areas of clinical pharmacy practice in order to ensure a broad base of pharmaceutical knowledge.
• Be aware of, and apply, relevant legislation such as the H&SAWA, COSHH, Medicines Act, GMP etc.
• At all times practice in accordance with the Code of Ethics of the Pharmaceutical Society of Great Britain.
• Record and present clinical interventions as part of planned projects as appropriate.
• Any other duties as reasonably required by the Chief Pharmacist

Person Specification

Qualifications

Essential

• Registered as a practicing pharmacy technician with the General Pharmaceutical Council
• BTEC/NVQ Level 3 in Pharmaceutical Sciences
• Accredited Checking Pharmacy Technician (ACPT) (Note: A candidate who is not an ACPT will be considered for shortlisting. If recruited, they will receive Band 4 AFC remuneration until they achieve the ACPT or assessing qualification)

Desirable

• UK MI Accredited Medicines Information training programme for Pharmacy Technicians

Experience

Essential

• Hospital pharmacy experience including providing clinical pharmacy services
• Medicines Information experience

Desirable

• Experience in training healthcare professionals

Skills and knowledge

Essential

• Problem solving abilities
• Organisation and prioritisation skills
• Good oral and written communication and presentation skills to convey complex and potentially sensitive information

Desirable

• Evaluates the training provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster NHS Foundation Trust

369 Fulham Road

London

SW10 9NH

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)